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Accounts Receivable Analyst Location: North Richland Hills, Texas Work Arrangement: Hybrid Job Type: Full-time Workplace: Corporate Department: P2-Intermediate Professional Job Description: What you’ll need to succeed as an Accounts Receivable Analyst at XPO Minimum qualifications: - Bachelor’s degree or equivalent related work or military experience - 1 year of customer service, banking, accounts payable/receivable experience Preferred qualifications: - Bachelor's degree in business/accounting/finance or successful employment history working in a high-volume customer global shared service/finance role - Collection strategy software experience desired (HighRadius, Get Paid) - Quickly learn and achieve proficiency in new software applications, as needed - Oracle or SAP experience - Online banking, lockbox exposure - Fluent in Windows applications and Microsoft Office programs such as Word, Excel (pivot tables, vlookup, etc.) and PowerPoint About the Accounts Receivable Analyst job Pay, benefits and more: - Competitive compensation package - Full health insurance benefits available on day one - Life and disability insurance - Earn up to 15 days of PTO over your first year - 9 paid company holidays - 401(k) option with company match - Education assistance - Opportunity to participate in a company incentive plan What you’ll do on a typical day: - Complete a high volume of phone calls to B2B customers on a daily basis - Document customer contact details in collection software - Conduct research to resolve customer issues to enable payment of invoices - Collaborate and foster effective communication with customer and sales partners - Develop and track action plan to meet monthly individual and team goals About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Prospect and engage enterprise accounts to identify new business opportunities, develop expertise in the data center ecosystem, and collaborate with sales teams to uncover hidden opportunities within customer portfolios.

Title: Analyst, Claims Location: TX-North Richland Hills Job Description: Analyst, Claims - Hybrid Requisition Id: 387439 Business Unit: LTL Location: North Richland Hills, TX, US, 76180 What you’ll need to succeed as an Analyst, Claims at XPO Minimum qualifications: - Bachelor’s degree or equivalent related work or military experience - 1 year of experience as a cargo claims examiner, analyst or in a similar capacity working with liability and risk Preferred qualifications: - 2 years of related experience - Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements and the National Motor Freight Classification system - Knowledge of risk reduction and claims process - Exceptional customer service skills - Able to communicate with executive management regarding the decision-making process of claims declined and/or paid - Excellent written, verbal and telephone communication skills - Demonstrated ability to work under strict deadlines utilizing good planning and organizational skills About the Analyst, Claims job Pay, benefits and more: - Competitive compensation package - Full health insurance benefits available on day one - Life and disability insurance - Earn up to 15 of PTO over your first year - 9 paid company holidays - 401(k) option with company match - Education assistance - Opportunity to participate in a company incentive plan What you’ll do on a typical day: - Understand and qualify the type of claims filed; investigate and analyze cargo claims for loss, damage and delays to determine company liability and costs for damage or loss while protecting company and customer interests - Understand and interpret legal limits of liability as stipulated in the contracts and applicable governing publications such as the National Motor Freight Classification; negotiate cargo liability - Collaborate with Sales, Pricing, Operations and customers regarding disposition of claims - Compose professional claims correspondence - Manage claims inventory to meet individual, team and company goals; process claims according to company policies and procedures - Handle customer inquiries and complaints - Provide claim prevention techniques and tips to the field About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.