• Models and trains staff in the principles and practice of Positive Behavior Support methodology. • Serves as a member of Interdisciplinary Teams (IDTs) providing expertise re: behavioral issues. • Responsible for Behavior Plan assessment, design, training, monitoring, and reporting. • Conducts descriptive and systematic (e.g., analogue) behavioral assessments, including functional analyses, and provides behavior analytic interpretations of the results. • Provides direct behavioral treatment to clients via replacement skills training, social skills training, crisis de-escalation, group behavioral treatment, individual behavioral treatment, and/or skills coaching in all applicable settings. • Participates in on-call rotation for behavior issues. • Monitors restraint use and provides training to reduce. • Monitors challenging behavior. • Participates in Behavior Intervention Committee, Human Rights Committee and other relevant committees, as assigned. • Shall provide individualized services to meet the treatment needs of each of the specialty intermediate care (IC) clinic patients for services in field of care. Shall meet requirements of 902 KAR 20:410 Specialty Intermediate Care Clinics as warranted. • Learn and follow all policies and procedures.

• Supports Medicare operations, sales, and enrollment functions through analysis and interpretation of Medicare and Medi-Cal data and ensures compliance with applicable state and federal regulations • Conducts complex research and analysis in support of Medicare Operations activities • Acts as a subject matter expert and liaison to internal and external stakeholders

• Own the end-to-end disputes lifecycle: intake, investigation, chargeback processing, and dispute resolution. • Author, maintain, and continuously improve the dispute SOPs across every stage, ensuring content reflects current consumer protection regulations, network dispute rules, and operational realities. • Test, deploy, and tune agentic investigation solutions across the disputes workflow, including skill orchestration, arbitration automation, and automation tuning, to compress per-case handling time without sacrificing quality. • Document investigative context and develop the skills and prompts that allow agentic tooling to handle routine filing, statement generation, and representment volume. • Handle complex dispute scenarios, edge cases, and pre-arbitration and arbitration exceptions where outcomes depend on judgment and argumentation. • Develop and optimize representment strategies; analyze dispute trends to identify root causes and drive process improvements. • Define and report the KPIs and KRIs for the disputes program, and produce actionable insights by synthesizing operational trends and program performance data. • Serve as the interface to any business process outsourcing relationship • Partner with Product and Engineering to frame dispute requirements as enablers and to inform the roadmap for investigation tooling. • Mentor junior analysts and contribute to training on dispute handling, chargeback processing, and the investigation tooling.

Role Description A Day in the Life of a Media Search Analyst: - Comprehensive assessment of diverse task categories, including music, video, books, podcasts, and home pod evaluations across various media domains. - Analyzing and evaluating search outcomes for App Store Content. - Conducting research using online tools to assess and validate query accuracy and intent. - Applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market. Qualifications - Full Professional Proficiency in the English language. - Resident in the United States for the last year with familiarity in current and historical business, media, sport, news, social media, and cultural affairs in the United States. - Email address associated with an Apple ID and experience with Apple products. - Up-to-date familiarity with prevailing trends in applications, music, and video with a keen interest in internet research. - Flexibility to work across a diverse set of task types, including news, audio tasks, and relevance. - Daily access to a secure broadband internet connection, computer, and relevant software. - Independent working ability with adaptability to innovative methodologies and processes. - Great attention to detail and exceptional communication skills. - High School degree or higher certification preferred, but open to candidates with exceptional skills and talent. Requirements - Full Professional Proficiency in the English language. - Resident in the United States for the last year. - Email address associated with an Apple ID. - Experience with Apple products. - Up-to-date familiarity with applications, music, and video trends. - Daily access to a secure broadband internet connection and relevant software. - Ability to work independently and adapt to new methodologies. Benefits - Additional incentives provided throughout the assessment process.