Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors.
Sales Executive
Location
United States
Posted
72 days ago
Salary
0
Seniority
Mid Level
Job Description
Sales Executive
Buckman
Role Description The Sales Executive position is responsible for managing account(s). Key responsibilities include: - Overseeing and maintaining the relationship with the account to ensure customer satisfaction and address any issues that arise. - Developing and implementing sales strategies to increase revenue. - Preparing regular sales reports and forecasts to track performance and inform strategic decisions. - Providing exceptional customer service by responding promptly to inquiries and resolving any concerns. Key Outcomes - Customer Satisfaction: Managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition. - Business reviews, service reports (customer requested subjects and frequency). - Customer entertainment (lunch, dinner, team-building exercises). - Providing savings projects, responding to service calls as needed, data mining for issues as requested. - Continuous Improvement: Sales Executives should bring savings projects to the customer to help improve the process (>10% of sales each year). - Proposing chemical and/or digital solutions to lower customers’ costs. - Identifying process changes and assisting customers with implementation. - Optimizing applications or process variables/controls. - Account Growth: Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications. - Commercializing new applications. - Increasing volumes of existing applications to improve customer performance. - Working with sales manager to identify target applications. - Reporting/Service: Servicing the account in a manner that keeps the customer happy. - Writing service reports, application testing and monitoring. - Business review with customers, process and application troubleshooting. - Responding to service calls, maintaining equipment. Qualifications - Bachelor's degree. - Job Related Experience: 4-6 years. - Talent development. - Facilitation/training skills. - Metrics/data analytics. - Communication training. Competencies Needed for Success - Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives. - Ensures Accountability - Holding self and others accountable to meet commitments. - Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. - Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. - Develops Talent - Developing people to meet both their career goals and the organization's goals.
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Sales Director
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