Buckman

Role Description Responsável por desenvolver novos negócios no setor designado, ajudando a alcançar metas de vendas e lucratividade. Trabalhar em linha com a equipe de Vendas na execução de projetos, implementação do plano de negócios global para o mercado-alvo e colaboração com movimentos estratégicos no país. Além de impulsionar os negócios nesse setor, essa posição também contribuirá para elevar o nível técnico da nossa equipe de vendas em termos do processo de produção e das aplicações para a indústria designada. - Melhorar a conformidade em segurança e a implementação do Plano Global de Segurança. - Desenvolver SOPs para todas as aplicações Buckman com atendimento ao cliente adicional. - Realizar 100% das auditorias HCAS/CAS e implementar todas as ações definidas para a área dentro dos prazos acordados. - Desenvolver novos negócios/aplicações em clientes existentes. - Desenvolver novos negócios/aplicações em novos clientes. - Monitorar o estoque e o fornecimento de produtos e equipamentos em desenvolvimento. - Manter projetos, oportunidades de vendas e informações de mercado relacionadas ao negócio atualizados. - Apoiar New Technology Sales. - Entender as necessidades dos clientes e realizar uma pesquisa focada em desafios vs. oportunidades para cada cliente. - Fazer as escolhas corretas na linha de produtos, para atender às necessidades dos clientes. - Trabalhar em conjunto com departamentos internos para reduzir custos (matérias-primas, logística, etc.). - Garantir a execução de treinamentos técnicos para a equipe relacionada ao setor em que atua. - Treinar membros da equipe em aplicações relacionadas à indústria designada. - Apoiar a equipe em demandas que exijam conhecimento técnico aprofundado e que estejam relacionadas ao setor em que atuam. Qualifications - Formação em Química, Engenharia Química (aceitável outras Engenharias) ou Administração de Empresas. - Conhecimento/Experiência no segmento de Tratamento de águas (ETA, ETE, osmose reversa, torre de resfriamento, chiller) e processo para o setor sucroalcooleiro e Food and Beverage. - Conhecimento dos processos industriais relacionados ao segmento. - Experiência em vendas ou aplicação de produtos químicos na indústria. - Carteira de Motorista (Categoria B). - Desejável Inglês avançado. - Pacote Office. Requirements - Responsabilidade. - Orientado à Ação. - Persuasão. - Comunicação eficaz. - Foco no Cliente. Company Description Buckman é uma empresa química global de capital privado, com sede em Memphis, TN, EUA, comprometida com a proteção do meio ambiente, a manutenção da segurança no ambiente de trabalho e a promoção do desenvolvimento sustentável. A Buckman oferece um serviço excepcional e soluções inovadoras aos nossos clientes globalmente nos setores de celulose e papel, couro e tratamento de água, ajudando a aumentar a produtividade, reduzir riscos, melhorar a qualidade dos produtos e proporcionar um retorno mensurável sobre o investimento. A Buckman está no meio de uma transformação digital de seus negócios e focada em desenvolver as capacidades e ferramentas para apoiar isso.

Role Description Responsável por manter as vendas para clientes existentes e conquistar novas oportunidades de negócio, com o objetivo de garantir resultados de vendas e lucratividade nas fábricas de operação e/ou mercado designado, alinhado com as diretrizes da empresa e planos globais. - Melhorar a conformidade em segurança e a implementação do Plano Global de Segurança. - Desenvolver SOPs para todas as aplicações Buckman com atendimento ao cliente adicional. - Realizar 100% das auditorias HCAS/CAS e implementar todas as ações definidas para a área dentro dos prazos acordados. - Evit ar attrition em contas existentes, desenvolvendo relações com o cliente, monitorando, registrando e reportando resultados de acordo com os pré-requisitos, resolvendo problemas e apresentando ROI. - Desenvolver novos negócios/aplicações em clientes existentes. - Desenvolver novos negócios/aplicações em novos clientes. - Reporte de forecasts de vendas na plataforma Buckman. - Entender as necessidades dos clientes e realizar uma pesquisa focada em desafios versus oportunidades para cada cliente. - Fazer as escolhas corretas na linha de produtos, para atender às necessidades dos clientes e garantir o melhor GP% para a Buckman. - Implementar ajustes de preço sempre que necessário. - Gerenciar as despesas nas contas atendidas, sempre garantindo o uso correto dos recursos disponibilizados pela empresa. - Garantir o uso adequado dos equipamentos disponibilizados aos clientes e realizar a gestão de ativos. - Ter conhecimento aprofundado sobre contratos gerenciados, garantindo que estamos realizando atividades totalmente alinhadas com o que foi contratado pelos clientes. - Responsável pela gestão do CTC na área de negócios. - Estar sempre atento a oportunidades para negociar reduções nos prazos de pagamento concedidos aos clientes. - Sugerir limite de crédito aos clientes com base nas informações disponíveis do mercado. - Gestão contínua de contas a receber. Qualifications - Formação em Química, Engenharia Química (aceitável outras Engenharias) ou Administração de Empresas. - Experiência anterior como Account Manager. - Conhecimento/Experiência no segmento de Tratamento de águas (ETA, ETE, osmose reversa, torre de resfriamento, chiller) e processo para o setor sucroalcooleiro e Food and Beverage. - Conhecimento dos processos industriais relacionados ao segmento. - Experiência em vendas ou aplicação de produtos químicos na indústria. - Carteira de Motorista (Categoria B). - Desejável Inglês avançado. - Pacote Office. Competencies - Responsabilidade. - Orientado à Ação. - Persuasão. - Comunicação eficaz. - Foco no Cliente.

Role Description The purpose of this role is to drive profitable growth, strengthen customer retention, and build strategic relationships within assigned accounts, with a specific focus on Water Treatment Solutions for the Texas Market. This role manages and grows existing business, identifies and develops new opportunities, and supports customers in improving wastewater treatment performance, compliance, and operational efficiency. It serves as the primary commercial point of contact for account strategy, application growth, and cross-functional alignment while ensuring financial and operational performance supports company objectives. Key Outcomes/Responsibilities - Revenue Growth & Account Expansion - Drive year-over-year revenue growth through cross-selling and upselling. - Identify and commercialize new applications within existing and new customers. - Prevent attrition and actively maintain relationships to support long-term retention. - Report sales forecasts using Connected Planning (Ackumen) and manage opportunities in Dynamics. - Monitor and manage pipeline health, including tracking the number and size of opportunities, conversion rates, and time spent at each stage. - Drive acquisition of new applications by identifying and securing wins. - Increase share of wallet across accounts within the region through strategic account development and relationship management. - Manage orders and other requirements by communicating effectively with customers or distributors. - Profitability Optimization - Optimize product mix aligned with customer needs and profitability goals together with technical and functional teams. - Identify profitability improvement opportunities. - Execute timely and strategic price adjustments as required by operating company pricing plan. - Coordinate with other functional teams to substitute or rationalize products to improve cost-efficiency and profitability. - Account Retention and Relationship Management - Develop and maintain relationships with key decision makers to enable account penetration. - Maintain retention rate across assigned accounts, proactively addressing potential attrition risks. - Conduct regular strategic reviews with key stakeholders to ensure alignment and satisfaction. - Lead business reviews with customers to assess value delivered and identify opportunities to ensure alignment and satisfaction. - Strategic Account Ownership - Implement the 8 Business Management Standards (8BMSs) where applicable. - Act as the key point of contact for customer accounts. - Build multi-level relationships across customer functions (operations, purchasing, etc.). - Resolve issues promptly and proactively manage account satisfaction. - Financial & Operational Accountability (P&L, MPC, AR) - Meet or exceed sales, GP, and MPC budgets for the assigned area. - Suggest and manage customer credit limits and oversee receivables. - Ensure overdue receivables is below the target defined by OpCo management year over year and are resolved as planned. - Manage costs in line with account profitability and resource allocation plans. - Support inventory turnover by promoting and selling aged inventory through targeted customer outreach and strategic sales efforts. - Ensure alignment with contractual obligations. - Internal Collaboration - Partner with customer service, planning, lab, R&D, and supply chain to align on goals. - Collaborate with field service teams to ensure high service standards without owning daily execution where applicable. - Align internally to support commercial strategies and customer needs. - Implement and adopt Digital enabling tools (Ackumen and Dynamics). - Application Reliability & Service Oversight - Monitor application results and conduct tests for optimal performance. - Troubleshoot and resolve process issues quickly. - Write and maintain accurate service reports. - Maintain and manage customer equipment to ensure uptime and reliability. - Safety & Risk Mitigation - Adhere to Buckman and customer safety policies, including HCAS and stewardship standards. - Complete Behavior-Based Safety (BBS) to encourage a culture of safety awareness and accountability. - Promote and facilitate Behavior-Based Safety (BBS) programs to encourage a culture of safety awareness and accountability. - Conduct Job Safety Analysis (JSA) to proactively identify and mitigate workplace hazards. Qualifications - Bachelor's Degree in Chemistry or any Engineering area or Business Administration. - 2 - 3 years of job experience. - Knowledge of Industrial Processes related to the Industrial Water and Wastewater segment. - Experience in Sales or application of chemical products in industry. Competencies - Drives Results - Consistently achieving results, even under tough circumstances. - Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. - Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. - Customer Focus - Building strong customer relationships and delivering customer-centric solutions. - Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Company Description Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Role Description The purpose of this role is to drive profitable new business growth, ensuring customer retention, and strengthening relationships within assigned accounts. This role grows & maintains sales with existing customers and identifies new opportunities while ensuring operational and financial performance aligns with company objectives. It serves as the primary point of contact for strategic guidance and account growth for individual customers. This role operates in a defined geographical territory with assigned accounts / regions. Key Outcomes/Responsibilities - Outcome: Revenue Growth & Account Expansion - Drive year-over-year revenue growth through prospecting and closing new water applications & customers. - Identify and upsell within existing and new customers. - Prevent attrition and actively maintain relationships to support long-term retention. - Report sales pipeline in Dynamics and chemical forecasts using Connected Planning (Ackumen) and manage all opportunities in Dynamics. - Outcome: Profitability Optimization - Optimize product mix aligned with customer needs and profitability goals. - Execute timely and strategic price adjustments (minimum annually). - Substitute or rationalize products to improve cost-efficiency and profitability. - Outcome: Account Retention and Relationship Management - Maintain retention rate across assigned accounts, proactively addressing potential attrition risks. - Conduct regular strategic reviews with key stakeholders to ensure alignment and satisfaction. - Lead business reviews with customers to assess value delivered and identify opportunities. - Outcome: Strategic Account Ownership - Act as the single point of contact for customer accounts. - Conduct regular strategic and business reviews with key stakeholders. - Build multi-level relationships across customer functions (operations, purchasing, etc.). - Resolve issues promptly and proactively manage account satisfaction. - Outcome: Financial & Operational Accountability (P&L, MPC, AR) - Meet or exceed sales, GP%, and MPC (USD) budgets for the assigned area. - Suggest and manage customer credit limits and oversee receivables. - Ensure overdue receivables >30 days are resolved promptly. - Manage costs in line with account profitability and resource allocation plans. - Ensure alignment with contractual obligations. - Outcome: Internal Collaboration - Partner with customer service, planning, lab, R&D, and supply chain to align on goals. - Collaborate with field service teams to ensure high service standards without owning daily execution. - Align internally to support commercial strategies and customer needs. - Outcome: Application Reliability & Service Oversight - Monitor application results and conduct tests for optimal performance. - Troubleshoot and resolve process issues quickly. - Write and maintain accurate service reports. - Maintain and manage customer equipment to ensure uptime and reliability. Qualifications - Job Experience: 7 - 9 years - Strong knowledge of Industrial Processes related to cooling & boiler chemical water treatment, basic WWT knowledge coagulation / flocculation. - Experience in Sales or application of chemical products in industrial water treatment. - Relationship management, prospecting and proven sales results. Competencies - Drives Results - Consistently achieving results, even under tough circumstances. - Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. - Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. - Customer Focus - Building strong customer relationships and delivering customer-centric solutions. - Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Company Description Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Role Description The purpose of this role is to drive profitable growth, ensuring customer retention, and strengthening relationships within assigned accounts. This role maintains sales with existing customers and identifies new opportunities while ensuring operational and financial performance aligns with company objectives. It serves as the primary point of contact for strategic guidance and account growth. Key Outcomes/Responsibilities - Revenue Growth & Account Expansion - Drive year-over-year revenue growth through cross-selling and upselling. - Handle orders and other requirements by communicating effectively with customers or distributors. - Identify and commercialize new applications within existing and new customers. - Prevent attrition and actively maintain relationships to support long-term retention. - Report sales forecasts using Connected Planning (Ackumen) and manage opportunities in Dynamics. - Monitor and manage pipeline health, including tracking the number and size of opportunities, conversion rates, and time spent at each stage. - Drive acquisition of new applications by identifying and securing wins. - Increase share of wallet across accounts within the region through strategic account development and relationship management. - Profitability Optimization - Optimize product mix aligned with customer needs and profitability goals together with technical and functional teams. - Identify profitability improvement opportunities. - Execute timely and strategic price adjustments as required by operating company pricing plan. - Coordinate with other functional teams to substitute or rationalize products to improve cost-efficiency and profitability. - Account Retention and Relationship Management - Develop and maintain relationships with key decision makers to enable account penetration. - Maintain retention rate across assigned accounts, proactively addressing potential attrition risks. - Conduct regular strategic reviews with key stakeholders to ensure alignment and satisfaction. - Lead business reviews with customers to assess value delivered and identify opportunities to ensure alignment and satisfaction. - Strategic Account Ownership - Implement the 8 Business Management Standards (8BMSs) where applicable. - Act as the key point of contact for customer accounts. - Build multi-level relationships across customer functions (operations, purchasing, etc.). - Resolve issues promptly and proactively manage account satisfaction. - Financial & Operational Accountability (P&L, MPC, AR) - Meet or exceed sales, GP, and MPC budgets for the assigned area. - Suggest and manage customer credit limits and oversee receivables. - Ensure overdue receivables is below the target defined by OpCo management year over year and are resolved as planned. - Manage costs in line with account profitability and resource allocation plans. - Support inventory turnover by promoting and selling aged inventory through targeted customer outreach and strategic sales efforts. - Ensure alignment with contractual obligations. - Internal Collaboration - Partner with customer service, planning, lab, R&D, and supply chain to align on goals. - Collaborate with field service teams to ensure high service standards without owning daily execution where applicable. - Align internally to support commercial strategies and customer needs. - Implement and adopt Digital enabling tools (Ackumen and Dynamics). - Application Reliability & Service Oversight - Monitor application results and conduct tests for optimal performance. - Troubleshoot and resolve process issues quickly. - Write and maintain accurate service reports. - Maintain and manage customer equipment to ensure uptime and reliability. - Safety & Risk Mitigation - Adhere to Buckman and customer safety policies, including HCAS and stewardship standards. - Complete Behavior-Based Safety (BBS) to encourage a culture of safety awareness and accountability. - Promote and facilitate Behavior-Based Safety (BBS) programs to encourage a culture of safety awareness and accountability. - Conduct Job Safety Analysis (JSA) to proactively identify and mitigate workplace hazards. Qualifications - Bachelor's Degree in Chemistry or any Engineering area or Business Administration - 1 year or less of job experience - Knowledge of Industrial Processes related to the segment - Experience in Sales or application of chemical products in industry Competencies - Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives - Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals - Collaborates - Building partnerships and working collaboratively with others to meet shared objectives - Customer Focus - Building strong customer relationships and delivering customer-centric solutions - Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Company Description Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Role Description To lead and manage build a high performing regional sales team, drive revenue growth, ensure manage profitability (including pricing activities), maintain customer relationships, and participate in developing and aligning with global and regional strategies. The role includes people management, strategic planning, and operational execution. Key Outcomes/Responsibilities - Sales Growth & Revenue Management - Develop and execute regional sales strategies aligned with sales division plans. - Retain existing customers and expand business through new applications. - Identify and penetrate new markets and industries. - Report forecasts using tools like Ackumen and Dynamics. - Conduct innovation workshops and manage strategic customer meetings. - Profitability (GP% and MPC) - Select optimal product lines to meet customer needs and maximize GP%. - Manage pricing that aligns with market demands and ensure maximized profitability. - Manage expenses and assets effectively, ensuring clear value with each decision. - Ensure contract compliance and alignment with customer expectations. - Customer Relationship Management - Build and maintain strong relationships with key decision-makers. - Conduct regular business reviews and strategic meetings. - Take leadership role in resolving customer complaints/claims safeguard company reputation. - Support customer onboarding and loyalty initiatives. - People Management & Development - Recruit, coach, retrain high performers, and mentor sales associates. - Develop succession plans and training matrices. - Conduct performance reviews and manage incentives/discipline. - Foster a culture of teamwork, accountability, and continuous improvement. - Sponsor and oversee training requirements for team. - Safety Compliance - Implement and monitor global safety plans. - Ensure CAS and HCAS is applied for each application, audit the audits, and propose improvements. - Ensure SOPs are developed and followed at all customer sites. - Lead by example in following safety rules and standards. - Attend and sponsor key safety initiatives and meetings; internally and Buckman. - Strategic Planning & Execution - Align strategies with regional and divisional directives. - Lead execution of business plans and budgets, in line with regional and global directives. - Participate in regional or global workgroups and product line initiatives, as required. - Report on strategic project progress. - Sales Operations & Compliance - Ensure implementation and effective use of sales tools (SAW, BEST, CVI, Ackumen, etc). - Collaborate with supply chain for optimal practices. - Manage field assets and inventory. - Marketing, Commercialization & Continuous Improvement - Support product launches and commercialization processes. - Identify target opportunities and drive case study generation. - Participate in trade shows and industry workshops, as required. - Identify cost reduction and efficiency opportunities. - Lead and document continuous improvement (CI/TCO) projects. - Motivate for capital expenditures and track global CI metrics. Qualifications - Bachelor’s degree in Chemistry or any Engineering area or Business Administration. - 4-6 years of job experience. - Business and financial acumen. - Industry and Market Knowledge. Competencies - Ensures Accountability - Holding self and others accountable to meet commitments. - Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. - Persuades - Using compelling arguments to gain the support and commitment of others. - Decision Quality - Making good and timely decisions that keep the organization moving forward. - Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Company Description Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Role Description The purpose of this role is to drive profitable growth, ensuring customer retention, and strengthening relationships within assigned accounts. This role maintains sales with existing customers and identifies new opportunities while ensuring operational and financial performance aligns with company objectives. It serves as the primary point of contact for strategic guidance and account growth. Key Outcomes/Responsibilities - Revenue Growth & Account Expansion - Drive year-over-year revenue growth through cross-selling and upselling. - Handle orders and other requirements by communicating effectively with customers or distributors. - Identify and commercialize new applications within existing and new customers. - Prevent attrition and actively maintain relationships to support long-term retention. - Report sales forecasts using Connected Planning (Ackumen) and manage opportunities in Dynamics. - Monitor and manage pipeline health, including tracking the number and size of opportunities, conversion rates, and time spent at each stage. - Drive acquisition of new applications by identifying and securing wins. - Increase share of wallet across accounts within the region through strategic account development and relationship management. - Profitability Optimization - Optimize product mix aligned with customer needs and profitability goals together with technical and functional teams. - Identify profitability improvement opportunities. - Execute timely and strategic price adjustments as required by operating company pricing plan. - Coordinate with other functional teams to substitute or rationalize products to improve cost-efficiency and profitability. - Account Retention and Relationship Management - Develop and maintain relationships with key decision makers to enable account penetration. - Maintain retention rate across assigned accounts, proactively addressing potential attrition risks. - Conduct regular strategic reviews with key stakeholders to ensure alignment and satisfaction. - Lead business reviews with customers to assess value delivered and identify opportunities to ensure alignment and satisfaction. - Strategic Account Ownership - Implement the 8 Business Management Standards (8BMSs) where applicable. - Act as the key point of contact for customer accounts. - Build multi-level relationships across customer functions (operations, purchasing, etc.). - Resolve issues promptly and proactively manage account satisfaction. - Financial & Operational Accountability (P&L, MPC, AR) - Meet or exceed sales, GP, and MPC budgets for the assigned area. - Suggest and manage customer credit limits and oversee receivables. - Ensure overdue receivables is below the target defined by OpCo management year over year and are resolved as planned. - Manage costs in line with account profitability and resource allocation plans. - Support inventory turnover by promoting and selling aged inventory through targeted customer outreach and strategic sales efforts. - Ensure alignment with contractual obligations. - Internal Collaboration - Partner with customer service, planning, lab, R&D, and supply chain to align on goals. - Collaborate with field service teams to ensure high service standards without owning daily execution where applicable. - Align internally to support commercial strategies and customer needs. - Implement and adopt Digital enabling tools (Ackumen and Dynamics). - Application Reliability & Service Oversight - Monitor application results and conduct tests for optimal performance. - Troubleshoot and resolve process issues quickly. - Write and maintain accurate service reports. - Maintain and manage customer equipment to ensure uptime and reliability. - Safety & Risk Mitigation - Adhere to Buckman and customer safety policies, including HCAS and stewardship standards. - Complete Behavior-Based Safety (BBS) to encourage a culture of safety awareness and accountability. - Promote and facilitate Behavior-Based Safety (BBS) programs to encourage a culture of safety awareness and accountability. - Conduct Job Safety Analysis (JSA) to proactively identify and mitigate workplace hazards. Qualifications - Bachelor's Degree in Chemistry or any Engineering area or Business Administration. - Job Experience: 1 year or less. - Knowledge of Industrial Processes related to the segment. - Experience in Sales or application of chemical products in industry. Competencies - Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives. - Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. - Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. - Customer Focus - Building strong customer relationships and delivering customer-centric solutions. - Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Company Description Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Role Description The Sales Executive position is responsible for managing account(s). Key responsibilities include: - Overseeing and maintaining the relationship with the account to ensure customer satisfaction and address any issues that arise. - Developing and implementing sales strategies to increase revenue. - Preparing regular sales reports and forecasts to track performance and inform strategic decisions. - Providing exceptional customer service by responding promptly to inquiries and resolving any concerns. Key Outcomes - Customer Satisfaction: Managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition. - Business reviews, service reports (customer requested subjects and frequency). - Customer entertainment (lunch, dinner, team-building exercises). - Providing savings projects, responding to service calls as needed, data mining for issues as requested. - Continuous Improvement: Sales Executives should bring savings projects to the customer to help improve the process (>10% of sales each year). - Proposing chemical and/or digital solutions to lower customers’ costs. - Identifying process changes and assisting customers with implementation. - Optimizing applications or process variables/controls. - Account Growth: Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications. - Commercializing new applications. - Increasing volumes of existing applications to improve customer performance. - Working with sales manager to identify target applications. - Reporting/Service: Servicing the account in a manner that keeps the customer happy. - Writing service reports, application testing and monitoring. - Business review with customers, process and application troubleshooting. - Responding to service calls, maintaining equipment. Qualifications - Bachelor's degree. - Job Related Experience: 4-6 years. - Talent development. - Facilitation/training skills. - Metrics/data analytics. - Communication training. Competencies Needed for Success - Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives. - Ensures Accountability - Holding self and others accountable to meet commitments. - Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. - Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. - Develops Talent - Developing people to meet both their career goals and the organization's goals.

Role Description The purpose of this role is to drive profitable growth, ensuring customer retention, and strengthening relationships within assigned accounts. This role maintains sales with existing customers and identifies new opportunities while ensuring operational and financial performance aligns with company objectives. It serves as the primary point of contact for strategic guidance and account growth. Key Outcomes/Responsibilities - Customer Satisfaction: Managing the relationship with the customer in a manner that makes Buckman attractive and prevents attrition. - Business reviews - Service reports (customer requested subjects and frequency) - Customer entertainment (lunch, dinner, team building exercises) - Providing savings projects - Responding to service calls as needed - Data mining for issues as requested - Continuous Improvement: Sales Executives should bring savings projects to the customer to help improve the process (>10% of sales each year). - Proposing chemical and/or digital solutions to lower customers' costs - Identifying process changes and assisting customer with implementation - Optimizing applications or process variables/controls - Account Growth: Sales Executive should reach annual sales targets by increasing volumes or obtaining new applications. - Commercial new applications - Increasing volumes of existing applications to improve customer performance - Working with sales manager to identify target applications - Reporting/Service: Servicing the account in a manner that keeps the customer happy. - Writing service reports - Application testing and monitoring - Business review with customer - Process and application troubleshooting - Responding to service calls - Maintaining equipment Qualifications - Bachelor's Degree - 4 - 6 years of job experience - Water Clarification - Facilitation/training skills - Metrics/data analytics - Communication training Competencies - Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives - Ensures Accountability - Holding self and others accountable to meet commitments - Collaborates - Building partnerships and working collaboratively with others to meet shared objectives - Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences - Develops Talent - Developing people to meet both their career goals and the organization's goals Company Description Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.

Role Description Delivering application excellence to customers in the form of trial execution and advanced attrition prevention in alignment with Global and Company Strategies, driving sustainable growth in sales and profitability and preventing attrition. Key Outcomes/Responsibilities - Drive technical trial success and customer conversion - Manage the full trial lifecycle, including setup for success, equipment coordination, adherence to evaluation plans, data collection, customer value validation, and conversion. - Assist with trial execution with clear alignment to evaluation goals and customer needs. - Monitor and document trial progress, gathering meaningful technical data. - Translate results into clear usage recommendations and conversion strategies. - Collaborate with sales and R&D to communicate trial learnings and insights. - Solve technical problems and support sales growth - Investigate customer issues, propose clear solutions, and help investigate claims and prevent attrition. - Simulate and model customer processes to reduce technical risk and improve outcomes. - Offer alternative solutions based on performance, compatibility, and profitability. - Share product knowledge and insights to uncover new opportunities and enable retention. - Serve as a trusted advisor and subject matter expert; support the upskilling of frontline sales through coaching and knowledge sharing. - Build trust through credible technical support - Respond quickly and effectively to customer needs with tailored recommendations. - Support contracts, RFQs, and technical inputs for business development and innovation. - Deliver advanced expertise for critical applications or high-risk accounts. - Provide expert technical support on complex and critical applications to resolve challenges and mitigate attrition risk. - Strengthen team and customer capabilities - Create and deliver engaging training for sales and customer teams on product application and compliance. - Coach and mentor sales associates to boost technical confidence and readiness. - Develop resources and tools for consistent technical learning across regions. - Maintain compliance and safety excellence - Promote adherence to safety, health, environmental, and regulatory policies. - Participate in audits, manage compliance documentation, and support continuous improvement. - Align with regional standards and customer expectations for SHEQ practices. - Advance Innovation and Technical Alignment - Engage in cross-functional ideation forums to drive product and process innovation. - Evaluate emerging technologies for potential integration into technical solutions. - Develop business cases for existing applications for new market segments. - Contribute to product lifecycle and commercialization planning. - Identify gaps and align R&D and market feedback to enhance solution relevance. Qualifications - Bachelor's Degree in Chemical Engineering or Chemistry. - 7 - 9 years of job experience. - In-depth knowledge of the Buckman product range, their functions, and applications. - In-depth knowledge of customer processes, their challenges, their end users, and how our chemistries and application technologies can address their requirements. - Advanced knowledge of chemistry and microbiology. - Good knowledge of sales and marketing principles, processes, and procedures. - Understanding of engineering principles and ability to design product application systems. - Advanced project management skills. Competencies - Ensures Accountability - Holding self and others accountable to meet commitments. - Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. - Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. - Customer Focus - Building strong customer relationships and delivering customer-centric solutions. - Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.