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Velera logo
Velera

Formerly PSCU/Co-op Solutions

Client Delivery Analyst III

AnalystAnalystOtherRemoteLeadTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

104 days ago

Salary

$75.8K - $96.7K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

Client Delivery Analyst III

Velera

• Supports the successful implementation of complex financial institution debit and/or credit projects through technical tasks and quality checks. • Leads client consultation on business and technical requirements and incorporates them into the project plan. • Completes Gap Analysis to define system set-up requirements. • Provides consulting and guidance to clients for meeting their business requirements. • Communicates between technical groups at client and vendor locations and data maps technical files between systems. • Ensures technical tasks are completed accurately and on time. • Identifies and reports outstanding issues to the project manager and assists with issue resolution. • Ensures quality in the implementation process and communicates technical aspects with vendors and internal teams. • Validates system parameters, conducts testing, and modifies program parameters as necessary. • Provides technical support during design, development, and implementation phases of the project. • Develops working relationships with clients and internal partners to effectively communicate and deliver complex project implementations.

Job Requirements

  • Bachelor’s degree in related field and/or equivalent combination experience and education required.
  • Training in Six Sigma Methodology and project management certification preferred.
  • Seven (7) years of related experience in the payment processing industry required.
  • Thorough understanding of payment card products, support services and processes required.
  • Five (5) years of related experience in business or system analysis required.
  • Three (3) years of client facing project support experience required.
  • Experience required completing card processing conversions that require migrating data from one processing platform to another.

Benefits

  • Competitive wages
  • Medical with telemedicine
  • Dental and Vision
  • Basic and Optional Life Insurance
  • Paid Time Off (PTO)
  • Maternity, Parental, Family Care
  • Community Volunteer Time Off
  • 12 Paid Holidays
  • Company Paid Disability Insurance
  • 401k (with employer match)
  • Health Savings Accounts (HSA) with company provided contributions
  • Flexible Spending Accounts (FSA)
  • Supplemental Insurance
  • Mental Health and Well-being: Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Wellness program

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