Morley is a privately held company specializing in business process outsourcing, exhibits and displays, and meeting and incentives. This company serves Fortune 500 corporations fro
Vehicle Processing Clerk
Location
United States
Posted
1 day ago
Salary
$14 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Vehicle Processing Clerk
Morley
Role Description Location: Remote – Michigan residents Do you have a great eye for detail and a talent for figuring things out? Bring your customer service mindset and a willingness to learn. We'll train you on everything you need to know. No auto experience needed! As a remote Vehicle Processing Clerk (Disposition Coordinator) at Morley, you’ll help people across the country return vehicles to the auto manufacturer. You'll be a friendly contact who makes sure every case contains proper documentation. Because of the work you do, you'll help people through what can be a trying time, making it go as quickly and easily as possible. Pay Transparency: This position starts at $14 per hour. What You'll Do - Communicate with clients, customers, lien holders, dealerships, and appropriate state agencies and suppliers to complete vehicle repurchases - Handle both inbound and outbound communications (phone, email, mail) - Secure required documentation by contacting appropriate parties to expedite the return of repurchase documents - Expedite and track case handling through documentation systems - Meet required metrics - Handle multiple cases simultaneously within guidelines - Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Qualifications - Excellent multitasking, analytical and problem-solving skills - Microsoft Office skills Requirements - Must have the ability to pass a pre-employment background check and drug screen - High school diploma or equivalent - One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) - Able to work shifts within the center's hours of operation: - Monday to Friday (no weekends!) - Primary shift: 8 a.m. - 5 p.m. Eastern time - Rotational shift 2-4 times per month: 11 a.m. - 8 p.m. Eastern time - Michigan resident - Secluded and distraction-free work environment - Required internet setup: - High-speed internet delivered through a wired provider (cable or fiber) - Computer must be physically connected to your modem / router using an Ethernet cable - Wireless, 5G and satellite connections are not supported Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills)
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