Role Description Soleo Health is seeking an Acute Clearance Specialist to support our Specialty Infusion Pharmacy and work Remotely (USA). Join us in Simplifying Complex Care! Acute home infusion experience required, and must be able to work 8.00-4:30pm Central Time. The Clearance Specialist is responsible for processing new referrals including but not limited to verifying patient eligibility, test claim adjudication, coordination of benefits, and identifying patient estimated out of pocket costs. They will also be responsible for preparation, submission, and follow up of payer authorization requests. - Perform benefit verification of all patient insurance plans including documenting coverage of medications, administration supplies, and related infusion services - Responsible to document all information related to coinsurance, copay, deductibles, authorization requirements, etc. - Calculate estimated patient financial responsibility based off benefit verification and payer contracts and/or company self-pay pricing - Initiate, follow-up, and secure prior authorization, pre-determination, or medical review - Review and obtain clinical documents for submission purposes - Communicate with patients, referral sources, other departments, and any other external and internal customers regarding status of referral, coverage and/or other updates as needed - Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations - Generate new patient start of care paperwork Qualifications - High school diploma or equivalent - At least 2 years of home infusion specialty pharmacy and/or medical intake/reimbursement experience preferred - Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units - Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met - Ability to work in a fast-paced environment - Knowledge of HIPAA regulations - Basic level skill in Microsoft Excel & Word - Knowledge of CPR+ preferred Requirements - Must be able to work Full time, 40 hours per week, Monday-Friday 8.00-4:30pm Central Time (with a 30 min lunch) - Weekend on-call once every 3 weeks - Must have experience with Acute Infusion for Prior authorization/Benefits Verification Benefits - Competitive Wages - 401(k) with a Match - Referral Bonus - Paid Time Off - Great Company Culture - Annual Merit Based Increases - No Weekends or Holidays - Paid Parental Leave Options - Affordable Medical, Dental, & Vision Insurance Plans - Company Paid Disability & Basic Life Insurance - HSA & FSA (including dependent care) Options - Education Assistance Program

Role Description Provides end to end lending assistance to ensure that members’ lending and financial services needs exceed expectations. Engages members and non-members on our web site, online loan applications, through web chats, texts, e-mails, phone calls, video conferencing, in person, and other channels for lending and financial services opportunities. - Provides assistance to members on our digital channels and in person to maximize sales opportunities in lending and deposit products while maintaining a high level of customer service. - Utilizes web chats, video conferencing tools, texts, e-mails, and phone calls to interview and obtain information from loan applicants for all types of loans offered. - Originates all types of loans offered on the Loan Origination System. - Analyzes creditworthiness by reviewing and verifying credit data to calculate member’s capacity to repay the loan. - Ensures that all loan applications are completed in accordance with applicable federal and state laws and regulations. - Prepares loan documents and disbursement of loan proceeds. - Cross sells for opportunities in loans and other products offered by the credit union. - Provides other assistance on our digital channels as needed to ensure that all financial service needs are met ranging from online account opening to deposit products. - Must be sales and customer service driven in order to attain sales and customer service goals established by the credit union. - May require travel to various branch locations for appointment needs. - Must possess excellent communication skills to deliver exceptional customer service both verbally and in writing. Qualifications - Ability to learn and apply learned skills. - Ability to work with all types of people. - Ability to use a computer keyboard. - Ability to type 40 WPM. - Ability to operate a 10 key calculator. - Knowledge of basic math skills. - Ability to work cooperatively with members, co-workers and management. - Must be bondable. - High school graduate or GED equivalent required. - One year of work experience as a Loan Officer (or comparable position); OR three consecutive years or more of satisfactory employment at Pearl Hawaii FCU. - One year of experience in the field of consumer credit preferred. - Must be willing to attend/participate in any training necessary to learn/update skills or knowledge required for the position. Requirements - Conducts every aspect of this position, involving interpersonal relations, in line with the concept that all personnel, staff, shareholders and visitors are afforded full and equal treatment in all matters without regard to race, creed, color, sex, sexual orientation, age, national origin, lawful political affiliation, physical handicap or marital status. - Periodically serves on various credit union committees (i.e. Safety, Social Events, etc.). - Performs such other duties and responsibilities as may be prescribed by the VP of Loans, or the President/CEO. - Pursues a program of self-development. - Ensures a secure, neat, clean and safe work area. Benefits - This position is eligible for remote work. - Overtime may be required. - Work days or branch locations may vary according to the operational needs of the credit union. - Monday to Friday 9:00 am to 6:00 pm (Extended hours may be needed as required by business needs). Saturdays 8:45 am to 2:15 pm. - Work hours and days are subject to change and will be based on the changing needs of our membership. Working Conditions - Equipment Used: - Personal computer - 10-key calculator - Telephone - Typewriter - Fax Machine - Copy Machine - Document Scanner - Printer Mental Demands - Requires the application of sound decision-making principles, logical thinking, and good judgment. - Requires alertness, concentration, and attention to detail. - Requires the use of good judgment when dealing with difficult or uncomfortable situations. - Must be able to work in a fast-paced environment. Communication Demands - Ability to communicate clearly both orally and in writing with members, peers, and supervisors. Physical Demands - Requires sitting at a work station for periods of up to 4 hours (without a break). - Requires responding to instructions given. - Requires data entry/key punching and mouse skills to complete daily tasks. - Ability to view and correctly interpret numbers, text and images on a computer screen. - Requires the use of various office equipment to perform duties. - Requires verifying documents for accuracy. - Requires working beyond the 8-hour day periodically. - Requires lifting and carrying up to 40 pounds.

Role Description The Coordinator is responsible for completing tasks in an organized, efficient, and accurate manner to ensure the effective and timely delivery of projects. The Coordinator develops effective workflow plans, sets focused priorities, and meets or exceeds established deadlines for a varying workload. Under direct supervision, this position deals promptly and professionally with both internal and external clients. Principal Activities - Assist in planning and implementing projects and processes. - Develop protocols for tracking and maintaining required information. - Develop protocols and maintain overall responsibility for data accuracy. - Analyze, collect, and compile data to support group activities and operations. - Maintain effective, supportive, and ongoing collaborative communications with internal and external clients as required. - Prepare and distribute various materials throughout all departments as required to support the nature of the work. - Create and maintain reports to support the group activities and operations. - Assist in implementing the organization’s strategic plan. - Foster positive and collaborative working relationships amongst all divisions and across the organization. - Perform duties and fulfill responsibilities that may, from time to time, include related or unrelated tasks. Qualifications - High School diploma and a minimum of three (3) years of applicable administrative experience; or bachelor’s degree and one (1) year of applicable administrative experience. Requirements - High level of proficiency in the use of technology resources including Microsoft Office, data management software, and other web-based applications and tools. - Ability to manage complex processes that involve multiple stakeholders and data points. - High levels of integrity, initiative, and tenacity. - Exemplary customer care skills and approach to workflow. - Ability to work with a superior level of organization and efficiency. - Work across organizational functions to accomplish goals. - Work outside U.S. time zones and established standard work week to support international clients. - Ability to successfully manage multiple tasks with minimal direct supervision. - Ability to create and maintain cooperative working relationships with others. - Ability and skills to communicate professionally and effectively with clients and colleagues. Anticipated Travel (%) - Limited travel (0-10%). - Travel to All Staff Company Meeting required. Benefits - Generous paid time off and holiday breaks. - Comprehensive insurance plans. - 12.5% retirement savings contribution which is immediately vested, all effective on your date of hire. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity, marital status, national origin, age, physical or mental disability, citizenship, protected veteran status, genetic information or any other characteristics protected by local, state, or federal laws, rules, or regulations. Cognia is an Equal Opportunity Employer.

• Educate patients on remote monitoring and guide patients in pairing/transmitting data via home monitors or mobile apps • Provide instructions for device setup, care, and troubleshooting • Collaborate with Murj’s Remote Clinical Services Managers, Remote Clinical Specialists, and Account Managers, and clinic’s Device Technicians, Cardiologists, Nurses, and scheduling teams • Communicate device-related instructions between patient and clinical staff • Accurately document patient interactions in the Murj Platform and the clinic EMR (e.g., Epic, Cerner, NextGen) • Maintain HIPAA compliance in all communications • Track patient compliance with daily/weekly transmissions • Follow up with non-transmitting patients promptly and professionally • Provide disconnected list and act on lost or follow-up patients utilizing Murj Data Analytics tools • Understand cardiac device types and associated software (e.g., Medtronic CareLink, Merlin.net, Latitude, BIOTRONIK) • Be an integral part of Alert Care Protocol implementation at Onboarding as well as Core and ILR Alert Configuration Protocols when applicable on a per clinic basis • Provide flexible support for future product updates