Morley

Role Description If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity. You don't need to know anything about cars or parts – we'll train you on everything you need to know to succeed. This position starts at $13 per hour. As a Remote Automotive Customer Service Agent (Dealer Assistance) at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed. Qualifications - Computer, typing and phone skills - Interpersonal skills - Detail oriented - High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable Requirements - Provide excellent service via phone and live chat - Use your computer skills to: - Research requests related to profile assistance - Track vehicle shipments and vehicle orders - Assist with car warranties - Escalate critical orders - Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude - Must have the ability to pass a pre-employment background check and drug screen - High school diploma or equivalent - Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) - Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive) - Training (requires 100% attendance): - First four weeks – instructor-led: 8 hours / day between 8 a.m. and 5:30 p.m. Eastern time, Monday - Friday - Next four weeks – hands-on calls: Scheduled during hours of operation between 8 a.m. and 8 p.m. Eastern time, Monday - Friday - Work schedule: Able to work shifts between 8 a.m. and 8 p.m. Eastern time, Monday - Friday - No weekends! Benefits - Health & Wellness Benefits: - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) - Financial Benefits: - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance - Benefits to Make Your Life Easier: - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills)

Role Description Location: Remote – Michigan residents Are you looking for a work-from-home position where you can use your critical thinking and people skills? This could be a great fit for you! As a Sales Tax and Fund Recovery Financial Coordinator at Morley, you'll help manage the sales tax fund recovery financials for our Fortune 500 and luxury automotive clients. No automotive experience needed! Bring your skills and willingness to learn. We'll train you on everything you need to know. You'll find a friendly environment, capable team and supportive leaders here. What You'll Do - Review and audit cases for sales tax retrieval - Apply for sales tax for various clients - Communicate with outside organizations to apply for and retrieve necessary documents for sales tax retrieval - Allocate sales tax refunds received - Maintain records regarding sales tax retrieval - Apply for funds for third party warranty refunds - Communicate with outside organizations to apply for and retrieve necessary documents for warranty refunds - Allocate warranty refunds received - Maintain records regarding warranty fund retrieval - Assist in fund recovery for various special projects - Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Qualifications - Computer skills including Microsoft Office suite - Meticulous attention to detail - Able to multitask and manage time effectively - Self-motivated, organized critical thinker - Excellent interpersonal skills - Can work well on own or with a team Requirements - High school diploma or equivalent - One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) - Able to work the following hours: - 8 a.m. - 5 p.m. Eastern - 7 a.m. - 4 p.m. Central - 6 a.m. - 3 p.m. Mountain - 5 a.m. - 2 p.m. Pacific time - Monday to Friday - No nights or weekends! - Must be able to stick to the schedule reliably Nice to Have - Associate degree Remote Work Requirements - Michigan resident - Secluded and distraction-free work environment - Required internet setup: - High-speed internet delivered through a wired provider (cable or fiber) - Computer must be physically connected to your modem / router using an Ethernet cable - Wireless, 5G and satellite connections are not supported Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills)

Role Description Location: Remote; involves regular travel to trip destinations Looking to jump start your event planning career? As a Meeting & Event Coordinator at Morley, you'll help plan and operate domestic and international meetings, events and incentive programs on behalf of our Fortune 500 clients. You’ll organize every last detail starting with initial planning, travel on site to deliver the program, and make sure clients' expectations come to life. This is a remote role, where you'll train and work from home, and travel to various locations for site visits and programs. Qualifications - 1-4 years of operational management experience in event planning or hospitality - Organized with a positive attitude - Strong sense of detail - Works well with people - Enjoys traveling - Willing to learn Requirements - Microsoft Office proficiency - Able to multitask and meet deadlines - Solid work ethic, excellent interpersonal and organizational skills, and strong attention to detail - Bachelor's degree in hospitality or a related field - Ability to travel extensively (50% of the time) Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills)

Role Description In this remote Customer Service Representative position at Morley, you’ll be trained as an important liaison between car dealerships and car buyers for one of the world's most well-known automotive brands. If you're a great listener who is dedicated to going above and beyond for the customer, this could be the perfect role for you. Automotive knowledge not required! - Provide fantastic customer service via inbound and outbound conversations over the phone and using chat, email and the like. - Use your computer skills to research requests and accurately record the details of your calls/contacts. - Manage assigned cases from beginning to end by researching and assisting customers until case resolution. - Offer timely and accurate solutions through inbound and outbound conversations while keeping a positive and upbeat attitude. Qualifications - Excellent written and verbal communication skills. - Ability to navigate a computer and the web. - Typing skills (minimum 25 words per minute). - High school diploma or equivalent. - Three or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers). Requirements - Available to work shifts within the call center’s hours of operation: Monday through Saturday, 8 a.m. to 9 p.m. Eastern time / 7 a.m. to 8 p.m. Central time / 6 a.m. to 7 p.m. Mountain time / 5 a.m. to 6 p.m. Pacific time. - Must be able to stick to the schedule reliably, as some queues are time sensitive. - Michigan resident. - Secluded and distraction-free work environment. - Required internet setup: High-speed internet delivered through a wired provider (cable or fiber). - Computer must be physically connected to your modem/router using an Ethernet cable. - Wireless, 5G and satellite connections are not supported. Benefits - Medical and prescription coverage. - Dental and vision insurance. - Paid time off. - Associate wellness program with rewards for annual checkups. - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma). - 401(k) with match. - Flexible spending account (FSA). - Life insurance. - Company-paid short- and long-term disability insurance. - 24/7 online access to doctors through Teladoc. - 24/7 nurse help desk. - Patient advocacy with free 24/7 support for benefit questions and claims. - Guidance for family, financial and estate planning (including wills). Company Description Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Role Description Location: Remote – Michigan residents Envie de travailler de chez vous? Fluent in both French and English? If you have an analytical mind, enjoy working with people and know how an auto dealership works, this could be a rewarding opportunity for you! As a remote French Bilingual Warranty Pre-Authorization Specialist at Morley, you'll support the warranty pre-approval program for a major domestic automotive client. What to Expect - Work closely with automotive dealers on the pre-approval program. - Most of the time, you will be off the phones, working out of your queue and email to pre-authorize the replacement of warranty components and review warranty claims. - At times, you'll take calls from dealers who have questions about their decision or need help sending in their request using the app. - In cases where additional clarification is needed, you'll call the dealer to get things figured out. What You'll Do - Serve as an expert consultant to dealership service managers on warranty administration and service operations. - Provide excellent customer service in French and English. - Analyze and identify warranty waste-reduction areas. - Help make sure the client’s warranty policies, bulletins and procedures are applied consistently. - Support the client's brand quality managers and engineering teams. - Deliver services that meet quality and productivity goals. - Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. Qualifications - Have an understanding of the automotive dealership environment. - Professional communication (written and spoken) and negotiation skills. - Excellent interpersonal skills. - Able to listen closely with attention to detail. - Analytical and organizational skills, process-oriented approach. - A positive, self-starter attitude with a solid work ethic and ability to meet deadlines. - Computer proficiency. - Typing skills (at least 35 WPM). Requirements - Fluency in French and English (spoken and written). - One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers). - High school diploma or equivalent. - Able to work the following hours: Monday - Friday, 8 a.m. - 6 p.m. Eastern time / 7 a.m. - 5 p.m. Central time / 6 a.m. - 4 p.m. Mountain time / 5 a.m. - 3 p.m. Pacific time. - Note: This role works some U.S. holidays and is off on some Canadian holidays. - Must be able to stick to the schedule reliably. Nice to Have - Experience in warranty administration or a related profession. Remote Work Requirements - Michigan resident. - Secluded and distraction-free work environment. - Required internet setup: High-speed internet delivered through a wired provider (cable or fiber). - Computer must be physically connected to your modem/router using an Ethernet cable. - Wireless, 5G and satellite connections are not supported. Benefits - Medical and prescription coverage. - Dental and vision insurance. - Paid time off. - Associate wellness program with rewards for annual checkups. - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma). - 401(k) with match. - Flexible spending account (FSA). - Life insurance. - Company-paid short- and long-term disability insurance. - 24/7 online access to doctors through Teladoc. - 24/7 nurse help desk. - Patient advocacy with free 24/7 support for benefit questions and claims. - Guidance for family, financial and estate planning (including wills).

Title: Technical Administrator - Events (Saginaw, Michigan) Location: Saginaw, Michigan (Hybrid); some travel required Job Description: Do you have expertise in Microsoft Word and Excel, love to troubleshoot, and would feel confident managing website content for Fortune 500 clients, once you learn the software? If you have strong computer skills, a keen attention to detail and would enjoy a career where you can apply these to travel events, you might love this role! Morley's Meetings & Incentives (M&I) group is seeking a Technical Administrator to provide both technical and administrative support for client programs and internal clients. You'll manage website content with a high degree of accuracy, produce personalized collateral, send bulk communications and troubleshoot issues. This role offers: - Variety - A chance to travel on programs at times (domestic or global) - An opportunity to work with a positive, can-do team, both from home and on site at our Saginaw, Michigan, headquarters What You'll Do - Send out bulk email communication using Outlook and a web-based bulk email tool - Manage website content in our content management system - Set up equipment per program needs - Merge and print program collateral - Travel on site to execute Technical Administrator duties for the program - Keep inventory and order supplies when needed - Ensure the absolute integrity of all assigned work - Gain a complete understanding of your assigned jobs and execute them thoroughly and timely - Provide documentation as needed for common operational tasks - Work with the M&I team and other departments Hybrid Schedule This is a hybrid role, where you will work partly from home and partly on site at our Saginaw, Michigan, campus. While on site, you'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You'll also have access to our free on-site workout facility and enjoy perks such as tickets to local events. At times, you'll travel to domestic or international destinations to support programs on site. Skills for Success Required Skills - PC / web skills, including the Microsoft Office suite (especially Word and Excel) - Able to troubleshoot basic issues within programs used - Solid work ethic - Ability to meet deadlines - Excellent organizational and interpersonal skills - Strong attention to detail Eligibility Requirements - High school diploma or equivalent - One or more years' experience in a relevant or related profession - Able to: - Lift 25 lbs. of meeting materials - Stand, bend, stoop and walk - Support after hours to troubleshoot if needed - Travel as needed to support on-site events (up to 25%) - Work at Morley in Saginaw, Michigan, when needed Nice to Have - Associate degree in a relevant or related field - Knowledge of the hospitality and travel industry Remote Work Requirements - High-speed internet access at home that you are able to connect to via Ethernet or landline - Secluded and distraction-free work environment Why Join Our Morley Family At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance Benefits to Make Your Life Easier - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. #LI-Hybrid

About the Role Location: Remote – Michigan residents As a remote Rate Verification Specialist at Morley, you’ll be at the heart of ensuring our automotive warranty reimbursements are fair and accurate. Your expertise will be vital in reviewing past retail-parts markups and labor-rate changes to maintain precision in our work. This role is perfect for leveraging your background in automotive, business or accounting, especially if you're looking to work from home. What You'll Do - Examine and interpret invoices and numerical data submitted by dealers to confirm accurate reimbursement rates - Ensure all applications meet the required standards and verify job cards according to the type of service repair - Identify qualifying repairs and compute the average markup percentages for parts and effective labor rates - Check that labor rates remain consistent with established benchmarks - Advise clients on recommended adjustments to markups or labor rates - Organize and coordinate work assignments while maintaining an efficient file system - Follow a dependable and regular work schedule - Offer timely and accurate solutions through inbound and outbound conversations (including use of the client's application, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com - Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | Closed on some holidays - TA will respond to after-hours questions the next business day Skills for Success Required Skills - Keen attention to detail, especially with numerical and financial calculations - Computer proficiency (navigating online resources, using Microsoft Office) - Excellent interpersonal skills; capable of working well both within a team and independently - Professional demeanor and spoken / written communication skills - Acute listening skills with attention to detail - Strong organizational and time management skills; able to meet deadlines - Positive self-starter with a solid work ethic Eligibility Requirements - High school diploma or equivalent - Two or more years of professional work history in automotive, business or accounting - Demonstrated analytical, data entry and process-oriented skills - Demonstrated ability to successfully perform in a fast-paced work environment - Able to work the following hours of operation: - Monday - Friday - 8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time / 6 a.m. - 3 p.m. Mountain time / 5 a.m. - 2 p.m. Pacific time - Must be able to stick to the schedule reliably Nice to Have - Associate degree - Background in dealership service administration, service management, warranty administration or parts management Remote Work Requirements - Michigan resident - Secluded and distraction-free work environment - Required internet setup: - High-speed internet delivered through a wired provider (cable or fiber) - Computer must be physically connected to your modem / router using an Ethernet cable - Wireless, 5G and satellite connections are not supported The Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: https://mrly.info/h4b) Why Join Our Morley Family At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance Benefits to Make Your Life Easier - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in Morley. Notices - Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo - Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa - Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

About the Role Location: Remote – Alabama residents Are you interested in working an entry-level, Monday-to-Friday job with benefits from the comfort of your home? This could be a great career move for you! Pay Transparency This position starts at $13 per hour. What to Expect You’ll reach out to vehicle owners to let them know about a vehicle safety recall. You’ll also connect with dealerships to make an appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting them know we care about their wellbeing, and help them resolve the issue so it doesn’t cause them problems down the road. Why apply: - Work from home while having regular connection with your teammates - No weekends - Paid training - Equipment provided - Benefits available - Professional development and growth opportunities You need: - Communication skills - Willingness to learn - High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable - See Skills for Success below Tasks: - Provide excellent customer service, representing a major domestic auto manufacturer - Make outbound calls and emails to customers and dealerships - Help with team projects - Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com - Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | Closed on some holidays - TA will respond to after-hours questions the next business day Skills for Success Required Skills - Telephone skills - Computer navigation and typing skills - Conversation skills (able to have discussions and problem solve) - Excellent interpersonal and organizational skills - Able to learn and adapt - Strong attention to detail - Have a solid work ethic and an ability to meet deadlines Eligibility Requirements - One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) - High school diploma or equivalent - Available to work shifts within the center's hours of operation: - Monday to Friday - 8 a.m. - 8 p.m. Central time (9 a.m. - 9 p.m. Eastern time) - No weekends! - Must be able to stick to the schedule reliably, as some queues are time sensitive - Able to remain at your desk for long periods of time Remote Work Requirements - Alabama resident - Secluded and distraction-free work environment - Required internet setup: - High-speed internet delivered through a wired provider (cable or fiber) - Computer must be physically connected to your modem / router using an Ethernet cable - Wireless, 5G and satellite connections are not supported The Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: https://mrly.info/h4b) Why Join Our Morley Family At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance Benefits to Make Your Life Easier - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in Morley. Notices - Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo - Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa - Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

About the Role Location: Remote – Indiana residents Are you interested in working an entry-level, Monday-to-Friday job with benefits from the comfort of your home? This could be a great career move for you! Pay Transparency This position starts at $13 per hour. What to Expect You’ll reach out to vehicle owners to let them know about a vehicle safety recall. You’ll also connect with dealerships to make an appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting them know we care about their wellbeing, and help them resolve the issue so it doesn’t cause them problems down the road. Why apply: - Work from home while having regular connection with your teammates - No weekends - Paid training - Equipment provided - Benefits available - Professional development and growth opportunities You need: - Communication skills - Willingness to learn - High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable - See Skills for Success below Tasks: - Provide excellent customer service, representing a major domestic auto manufacturer - Make outbound calls and emails to customers and dealerships - Help with team projects - Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com - Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | Closed on some holidays - TA will respond to after-hours questions the next business day Skills for Success Required Skills - Telephone skills - Computer navigation and typing skills - Conversation skills (able to have discussions and problem solve) - Excellent interpersonal and organizational skills - Able to learn and adapt - Strong attention to detail - Have a solid work ethic and an ability to meet deadlines Eligibility Requirements - One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) - High school diploma or equivalent - Available to work shifts within the center's hours of operation: - Monday to Friday - 9 a.m. - 9 p.m. Eastern time / 8 a.m. - 8 p.m. Central time - No weekends! - Must be able to stick to the schedule reliably, as some queues are time sensitive - Able to remain at your desk for long periods of time Remote Work Requirements - Indiana resident - Secluded and distraction-free work environment - Required internet setup: - High-speed internet delivered through a wired provider (cable or fiber) - Computer must be physically connected to your modem / router using an Ethernet cable - Wireless, 5G and satellite connections are not supported The Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: https://mrly.info/h4b) Why Join Our Morley Family At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance Benefits to Make Your Life Easier - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in Morley. Notices - Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo - Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa - Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

About the Role Location: Remote – Kentucky residents Are you interested in working an entry-level, Monday-to-Friday job with benefits from the comfort of your home? This could be a great career move for you! Pay Transparency This position starts at $13 per hour. What to Expect You’ll reach out to vehicle owners to let them know about a vehicle safety recall. You’ll also connect with dealerships to make an appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting them know we care about their wellbeing, and help them resolve the issue so it doesn’t cause them problems down the road. Why apply: - Work from home while having regular connection with your teammates - No weekends - Paid training - Equipment provided - Benefits available - Professional development and growth opportunities You need: - Communication skills - Willingness to learn - High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable - See Skills for Success below Tasks: - Provide excellent customer service, representing a major domestic auto manufacturer - Make outbound calls and emails to customers and dealerships - Help with team projects - Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com - Chat hours: M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | Closed on some holidays - TA will respond to after-hours questions the next business day Skills for Success Required Skills - Telephone skills - Computer navigation and typing skills - Conversation skills (able to have discussions and problem solve) - Excellent interpersonal and organizational skills - Able to learn and adapt - Strong attention to detail - Have a solid work ethic and an ability to meet deadlines Eligibility Requirements - One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) - High school diploma or equivalent - Available to work shifts within the center's hours of operation: - Monday to Friday - 9 a.m. - 9 p.m. Eastern time / 8 a.m. - 8 p.m. Central time - No weekends! - Must be able to stick to the schedule reliably, as some queues are time sensitive - Able to remain at your desk for long periods of time Remote Work Requirements - Kentucky resident - Secluded and distraction-free work environment - Required internet setup: - High-speed internet delivered through a wired provider (cable or fiber) - Computer must be physically connected to your modem / router using an Ethernet cable - Wireless, 5G and satellite connections are not supported The Remote Experience Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused. (direct link to video: https://mrly.info/h4b) Why Join Our Morley Family At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits - Medical and prescription coverage - Dental and vision insurance - Paid time off - Associate wellness program with rewards for annual checkups - Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits - 401(k) with match - Flexible spending account (FSA) - Life insurance - Company-paid short- and long-term disability insurance Benefits to Make Your Life Easier - 24/7 online access to doctors through Teladoc - 24/7 nurse help desk - Patient advocacy with free 24/7 support for benefit questions and claims - Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in Morley. Notices - Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo - Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa - Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy