• Come lead our customer-facing Agentic AI product leveraging LLMs, agents, and internal APIs to create a magical experience for our customers. • Work with partners like OpenAI to integrate Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities. • Define the strategy for migrating prompts from six locations onto a unified platform. • Own the technical prioritization queue. • Track voicebot and computer use to know when the technology crosses the threshold for serious investment.

• Come lead our customer-facing Agentic AI product leveraging LLMs, agents, and internal APIs to create a magical experience for our customers. • Work with partners like OpenAI to integrate Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities. • Your scope will cover two layers: keeping the current AI platform running while driving the architectural decisions that determine its future state. • Define the strategy for migrating prompts from six locations onto a unified platform, sequencing the work, aligning engineering, data, operations, and other teams on the plan, and driving execution. • Track voicebot and computer use closely enough to know when the technology crosses the threshold for serious investment.

• Responsible for supporting the quality and growth of the program through online instructor leadership, coordination of curriculum improvements, and regular teaching of software development courses. • Lead and manage a team of Pathway Brasil online instructors who teach software development courses. • Supervise instructors who teach introductory, intermediate, and advanced courses in the program. • Coordinate curriculum feedback and support course improvements based on input from students, instructors, BYU-Idaho faculty, and BYU-Pathway Worldwide academic teams. • Teach online courses in the Software Development program. • Support quality assurance in teaching and learning for the courses under your responsibility. • Mentor and develop instructors and graders by providing feedback, training, and ongoing support. • Promote program growth by contributing to strategic conversations, long-term planning, and alignment with academic and professional standards.

• Own the end-to-end identity verification lifecycle, from one-time CIP checks at account opening through ongoing CDD and continuous customer risk monitoring, ensuring accuracy, timeliness, and regulatory compliance at every stage. • Build and operate systems that enforce KYC obligations across the full framework: identity verification (CIP), risk-based due diligence (CDD), and event-driven re-verification as customer risk profiles evolve. • Drive AI-first automation, reducing manual review rates and increasing efficiency across KYC/KYB decisioning, sanction screening, and Red Flag rule evaluation. • Lead and mentor a high-performing engineering team, improving velocity and system reliability through intelligent workflows and automation. • Act as the technical and business-facing leader in customer and regulatory escalations, translating complex compliance scenarios into scalable platform improvements. • Partner cross-functionally with Risk, Compliance, Product, Operations, and Legal to shape the platform roadmap and identity verification strategy.