Title: SMO Asset & Configuration Management Process Owner Location: Salem, US-OR, United States Hybrid Job Description: Req ID: 376902 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a SMO Asset & Configuration Management Process Owner to join our team in Salem, Oregon (US-OR), United States (US). The Service Management Office (SMO) Asset & Configuration Management Process Owner will work under the Project Delivery Director''s direction and will own the design, implementation, governance, and continual improvement of IT Asset Management (ITAM) and Configuration Management / CMDB processes, ensuring alignment to business objectives, operational needs, and industry best practices. This role requires strong experience in ITAM, CMDB governance, data quality management, lifecycle control, and platform enablement, with the ability to drive process maturity, cross-functional alignment, and sustainable ownership. Job Responsibilities Include: - Own the end-to-end Asset Management and Configuration Management / CMDB processes, including process design, governance, implementation, and continual improvement. - Define and maintain policies, standards, controls, roles, and operating procedures for asset lifecycle management and configuration management. - Establish governance for asset and configuration item (CI) scope, ownership, lifecycle states, classification, naming standards, and relationship models. - Define and enforce CMDB data quality standards including completeness, accuracy, timeliness, consistency, reconciliation, and exception management. - Govern the asset lifecycle across acquisition, deployment, maintenance, movement, refresh, retirement, and disposal. - Drive CMDB governance practices including CI identification, class model design, relationship mapping, and service mapping alignment. - Ensure integration with Incident, Problem, Change, Request, and other ITSM processes. - Define and report on KPIs, data quality measures, and process health metrics. - Conduct process and data maturity assessments and lead improvements. - Partner with infrastructure, application, procurement, security, finance, and audit stakeholders. - Identify and document platform requirements and enhancements. - Represent process requirements during platform implementation (ServiceNow, BMC, Jira, etc.). - Establish governance over reconciliation, discovery alignment, and audit readiness. - Maintain process documentation and operational run book. - Build sustainable governance practices. Basic Qualifications: - Minimum of six (6) years of experience in IT Asset Management, Configuration Management, or CMDB governance. - Minimum of six (6) years' experience implementing ITAM and CMDB processes. - Minimum of six (6) years of hands-on experience with ServiceNow, BMC Helix/Remedy, Jira Service Management, or similar tools. - Minimum of five (5) years' experience with lifecycle management, CMDB governance, reconciliation, and ITSM integration. - Foundational ITIL or relevant certification. Preferred Skills: - Advanced ITIL or ITAM / CMDB certifications - Experience in large or regulated environments - Experience improving data governance, discovery, and service mapping - Ability to translate governance into practical process design Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $91,040 - $136,560. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA</p> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.

• Define and maintain the customer-facing roadmap for the Machine Identity product area, in partnership with engineering and design leads • Own OKRs for your area with clear success metrics, and drive quarterly planning cycles end-to-end • Write and iterate on PRDs, PRFAQs, and other product specifications that align engineering, design, and cross-functional stakeholders • Prioritize initiatives on a weekly, monthly, and quarterly basis — keeping the team focused on the work that matters most • Bring the customer voice into product decisions through research, direct engagement, and structured feedback loops • Contribute to the cross-company vision and execution strategy for Machine Identity and the broader Unified Access platform • Support executive-level conversations with customers and prospects about Unified Access, alongside PMM and senior PM colleagues

Role Description The Sr. Manager, Analytics & Data Products will report to OneOncology’s Senior Director, Analytics & Data Products. This role will lead the delivery of analytics projects and tools to support the operations of our partner practices, with a focus on urology. This role will design, build, and deploy analyses and data products to measure practice performance and support operational and financial improvement. By understanding business goals and leveraging practice data, this role will serve as an analytical thought partner for members of OneOncology’s operations and finance teams, advising on and leading the development of key metrics, analytical tools, and data products that support practice operations. Responsibilities - Understand business priorities and collaborate with colleagues across the operations and finance teams to identify how data and analytics can be used to support ongoing initiatives. - Design, build, and implement analytical tools and data products that successfully measure practice performance and facilitate workflows to enable improvement in key metrics. - Complete complex analyses and communicate key findings and insights to key stakeholders. - Serve as analytical thought partner and go-to resource for members of the operations and finance teams on a day-to-day basis. - Collaborate with the engineering team to facilitate the successful integration of new data sets (EMR data, billing data, lab system data, etc.) into OneOncology’s data model. - Lead and develop a high-performing team of analysts (1-4 direct reports) to deliver on analytics projects. - Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer. Qualifications - Bachelor’s degree or equivalent work experience in a related field. - 5+ years’ work experience; experience working in the healthcare industry, e.g. at a health insurer, healthcare provider organization, consulting firm, or other relevant organization. - Experience working with large healthcare datasets and applying analytics to business strategy. Requirements - Ability to analyze data, interpret outputs, understand significance, and communicate findings to colleagues and practice leaders. - Proven success in scoping and completing cross-functional projects in a matrixed organization. - Effective problem-solving and communication skills, with an ability to find pragmatic solutions. - Working knowledge of the healthcare industry and related data, including EMR and billing data. - Demonstrated proficiency in SQL, Excel, PowerPoint, and PowerBI (or other visualization tools). - Proven ability to lead and support team members by fostering an inclusive environment and promoting a culture of collaboration. - Attendance is an essential job function. Company Description

• Co-lead end-to-end product development with your squad • Frame the business case • Own product marketing • Partner closely with designers and engineers • Make decisions evidence-based • Translate insights into action • Own outcomes with your squad • Guide scope and QA • Measure, learn, and iterate