Role Description Ensure delivery of exceptional service to Gallagher’s AHS-ICHRA clients by proactively managing assigned accounts and serving as a regional support resource for ICHRA clients and service teams associated with the primary branch within a specific region. - Know ICHRA Sales and Installation Cycle - Complete the TPA Panel Modeling and Installation Training - Complete ICHRA Document Storage and Compliance Training - Communicate resources available within Gallagher to fill white space needs (Ancillary Benefits, Comms Practice, Retirement, GGB, HR Consulting, Voluntary Benefits, etc.) - Accountable for 95% client retention - Manage increasingly complex accounts and funding type based on experience with supervision - Support the Client Service Cycle with oversight from experienced team members to ensure a seamless renewal process and retain the business - Resolve service-related issues independently, involving more experienced Account Management team members when needed - Utilize Gallagher’s resources (Underwriting, Compliance), available tools (Excel, PowerPoint), established work products and advanced knowledge (benefits, self-funding etc.) to maximize efficiency and effectiveness in client deliverables - Possess strong oral and written communication skills, demonstrated through the ability to effectively present in client meetings, lead calls, and correspond via email - Develop, cultivate and maintain positive relationships within the branch, with clients and with vendor partners - Maintain proficiency in all AHS and GBS professional standards - Prepare the RFP, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentation - Leverage team members to manage client/vendor expectations and ensure timely delivery of requests for clients, vendors and internal partners - Possess ability to articulate account management role in client engagement - Maintain and prioritize a task list on a regular basis - Provide support to local GBS office by completing ad hoc administrative tasks as needed - Be innovative and don’t be satisfied with the status quo! Generate new and practical ideas, always look to improve - Maintain up-to-date ICHRA records in Document Management System (DMS) - Comply with Gallagher’s processes, BOSS standards and office initiatives - Complete training and professional development to gain understanding of the insurance industry and GBS processes - Exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way Qualifications - Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. - License required. - Able and willing to travel approximately 25% of the time. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... Company Description Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics.

Role Description You will play a huge role in assisting the development of Globibo's presence in Malaysia from the ground up by driving new businesses & building a pool of clientele. You shall focus your attention on extending our sales outreach with regards to our services (translation, interpretation & training) to new organizations, industries & segments. Job Description - Account Servicing (50%) - Respond to enquiries, provide quotations / proposals - Follow up on converting and extending quotations - Keeping contact health for VIPs in green (+5 contacts monthly) - Regularly reach out to all contacts in Account to keep mindshare - Effectively increase revenue from existing clients - Establish long-term support contracts - Leverage existing contacts to identify new Leads in the account - Company introduction to new Leads - Project & Product Management (50%) - Determine & document project scope with Customers - Manage Customer Interaction and Change Management - Follow up on Customer / Student Feedback - Identify and contract required partners for service delivery - Manage projects/events at location - Develop, Customize and/or Improve marketing material for platforms and services - Identify Partner for strategic / scalable growth - Follow up with product development team on product improvements Qualifications - Bachelor's Degree or above in Marketing/ Business Management, or a related field - 5-7 years of experience in corporate sales (B2B) or project management - MUST have knowledge in Event Technology - Great communication skills, Fluent English required (written and speaking) to communicate with global clients - Ability to identify and address the specific needs of each individual customer - Highly motivated & Independent Individual with an eye for detail & analytical skills - Prior experience in communicating with senior managers - Result-oriented; high focus on driving (business) results and KPIs - Self-motivated individual who enjoys working independently - Passionate about language learning or event technology services Benefits - Salary Range: MYR 4,000 - MYR 6,000 - Sales Incentive Scheme - Solid Induction Programme with personal mentor - Best functional training program in the industry - Personal Development Plan with weekly coaching and external training - Flexible work schedule and place - Exposure to leadership development program - Access to the latest tech and gadgets

• Developing and managing our partners’ ecosystem of advisory, system integrators and technology partners • Acquiring, onboarding, and enabling new partners (resellers, referrals, advisory, system integrators, and technology partners) and managing relationships with existing partners • Identify new targeted partners (acquisition plan) aligns with our goals in our fast paced, startup mentality environment • Develop and execute an impactful go-to-market plan to acquire and activate new partners in our ecosystem • Engage and follow up with new and existing partners to sign-up to the partnership program, support onboarding and execute the sales through the channel partners ecosystem • Drive a consistent growth in sales capacity through the partners’ ecosystem • Coordinate effective communication channel with Partners: including training sessions, webinars, partner program updates, demo videos, product updates together with the marketing and business development team • Execute Monthly and Quarterly Business Reviews with key partners • Report on partners’ acquisition and business status • Aggregate pipeline and forecasting engagements and report to the leadership • Create top accounts blueprints and deals closing plans • Co-own and help to improve Kore.ai partnership program

Achieve sales quotas while managing customer relationships and developing business opportunities. Provide in-service education and maintain organized account records to ensure effective territory management and contribute to overall profitability.