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Multiplier is a nonprofit organization that is on a mission to foster and protect an equitable, resilient, sustainable, and healthy world by managing impact-foc
Principal Researcher / Research Lead (Player-Coach)
Location
Worldwide
Posted
25 days ago
Salary
0
Seniority
Lead
Job Description
Principal Researcher / Research Lead (Player-Coach)
Multiplier
Role Description As a Principal Researcher / Research Manager, you operate in three modes: - Stand up the research operating model for Multiplier: - Co-create with the Snr Director how research runs as a function. - Set the strategy and standards the discipline operates by. - Set and execute research strategy at the pillar level: - Own the research agenda for one pillar and lead the highest-stakes studies. - Partner directly with the pillar's product, design, and engineering leaders. - Support research across EPD through your team: - Build and grow a team of researchers embedded across other pillars. - Act as their coach, soundboard, and collaborator. Qualifications - 8-12+ years of UX research experience, including leading research in complex product environments. - Proven ability to define multi-quarter research strategy and influence senior product decisions. - Deep craft across generative, evaluative, and mixed-methods research. - Experienced in managing and growing a team of researchers. - Strong systems thinker who connects insight across surfaces and squads. - Confident influencing senior product, design, and engineering leaders. - Motivated to build durable research capability inside a scaling organization. - Experience designing how a research function runs at scale. Requirements - Define how research operates end-to-end across EPD. - Set tooling and procurement strategy. - Establish research compliance standards. - Define a research strategy aligned to the pillar's 1-2 year product ambition. - Identify highest-risk assumptions and sequence research investment accordingly. - Lead the most strategic, ambiguous, or high-stakes research in your pillar. - Manage a small but growing team of researchers embedded across other pillars. - Own hiring, performance, and staffing for researchers across EPD. - Define what "good research" means at Multiplier. Benefits - Flexible work location. - Opportunity to shape research direction across the organization. - Collaborative work environment with cross-functional teams. Company Description Multiplier is building the world's leading Global Human Platform, enabling companies to hire, onboard, manage, and pay talent across 150+ countries. - Our platform simplifies complex international employment infrastructure. - Research becomes a defining lever for understanding customers and investment decisions.
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