Changing People, Processes & Perceptions.
EHR Helpdesk Analyst
Location
EST (UTC-5)
Posted
1 day ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
EHR Helpdesk Analyst
InstantServe LLC
Role Description The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care. Fully remote, 1st shift (7AM-3:30PM EST). Resolves technical issues, manages access, and supports users; may work weekends and holidays to ensure reliable patient-care systems. Key Responsibilities - Provide support for Epic applications, workflows, access, printing, and integration issues. - Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems. - Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems. - Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities. - Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting. - Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). - Assist with Epic user account provisioning, role changes, template assignments, and security access requests. - Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs). - Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support. - Maintain documentation, knowledge base articles, and standard operating procedures. - Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques. - Support change management and scheduled downtime communications as needed. - Ensure adherence to HIPAA, security, and IT governance policies in all technical activities. - Escalate critical issues and downtime events according to established protocols. Qualifications - Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. (Required) - Proficient with ServiceNow or other enterprise ticketing systems. (Required) - In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). (Required) - Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). (Highly desired) - Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). (Highly desired) Requirements - Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. - The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. - Candidate must understand this is a first shift position and the working requirements are 7:00 AM EST - 3:30 PM EST which includes weekends and holidays. - Candidate must be able to attend a remote webcam interview.
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Assistant Asset Management Operational Analyst
The HartfordFounded in 1810, The Hartford is one of the nation's largest investment and insurance companies. As an employer, The Hartford has been named among the region's
Assistant Asset Management Operational Analyst locations Hartford, CT time type Full time Assistant Asset Management Operational Analyst, Private Real Estate, HIMCO HIMCO (The Hartford Investment Management Company) is seeking an Assistant Asset Management Operational Analyst to support operational and analytical activities for a $14B+ private real estate portfolio of equity and debt investments. The Assistant Analyst will provide investment operational support to the Private Real Estate team and perform analytical work across a group of real estate assets, including debt, equity, and fund investments. The role partners closely with multiple internal functional areas in a dynamic, fast-paced environment. This position is based in our Hartford, CT office on a full-time, hybrid schedule (three days in the office; two days remote). Responsibilities: - Assist in reducing operational risk for the Private Real Estate team by supporting best execution for clients, improving asset performance, and managing risk within the approved strategies. - Support data analysis and reconciliation, accounting-related initiatives, client reporting, and technology enhancements; contribute to business continuity analytics, internal/external audits, Compliance support, and special projects. - For the active commercial mortgage loan (CML) portfolio, partner with the loan servicer to ensure timely processing of debt service payments and completion of required insurance placement and insurance risk monitoring; verify annual property inspections and address servicing projects. - Work with the Closing team to facilitate new loan and equity closings, including tracking legal documents, financial statements, and settlement statement details to support a smooth post-closing transition to Asset Management. - Review quarterly reports and capital activity notices for real estate limited partner (LP) funds and Low-Income Housing Tax Credit (LIHTC) investments. - Support the team in managing real estate debt and equity assets across property types including multifamily, industrial, office, retail, and self-storage. - Support debt asset management activities, including tracking loan performance; analyzing key risk metrics; assisting with collateral valuations; and performing loan risk rating reviews across fixed- and floating-rate structures. 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Qualifications - Bachelor’s degree or equivalent work experience required. Coursework in Finance, Accounting, Economics, Real Estate Investments, and/or other investment asset types is preferred. - Basic understanding of Real Estate Accounting , GAAP Reporting and financial statements (including property-level operating statements, balance sheets, and borrower-specific financials). 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Financial Analyst
SiemensSiemens is an industrial electrical engineering and electronics corporation that began in 1847 as a small workshop in Berlin, Germany, and has grown to become a
Senior Financial Analyst Organization: Smart Infrastructure Field of work: Finance Company: Siemens Industry, Inc. Experience level: Experienced Professional Job type: Full-time Work mode: Office/Site only Employment type: Permanent Location(s): - Peachtree Corners - Georgia - United States of America Job Description: Financial Analyst Do you want to elevate your finance career? Become a Financial Analyst in Siemens' Smart Infrastructure division, leveraging your digital expertise and passion for AI adoption to contribute to our One Tech Company vision and drive impactful financial strategies in a rapidly evolving tech landscape. This position reports into Performance Controlling team for SI and offers the chance for you to grow, contribute and learn as far as your growth mindset takes you. The Financial Analyst will work closely with all business units within SI as well as CFR, GBS and the entire SI Performance Controlling team (local and global). This role is responsible for the consolidation of BU reporting and leads the consolidation process for Budgeting and Forecasting. In addition, he/she will be driving the monthly/quarterly/ annual closing processes while ensuring that the Siemens Financial Reporting Guidelines are followed. Significant time will be allotted to drive digitalization and automation through the SI finance organization. This hybrid position is based in Peachtree Corners, GA. Remote work may be considered based on the candidate's qualifications and experience. Remote eligibility is generally limited to current Siemens employees or candidates with a proven track record of success in remote work environments. You will make impact with the following responsibilities. The Financial Analyst must possess strong analytical and inter-personal skills as this position will communicate with multiple levels of management and controlling. Key tasks include but are not limited to: Act as the primary SI interface to the BU finance teams on SAC topics, including setup, timelines, enhancements, and issue resolution Providing hands-on SAC administration for forecast and budget cycles, troubleshooting, and coordination with IT to ensure accurate and on time submissionPreparation of monthly Divisional KPI reporting Month end activities including but not limited to cost center analysis, journal entries, allocation, and balance sheet reviews.Work closely with the extended SI finance community and continuously enhance and improve reporting processes. Drive digitalization and automation of controlling, reporting and planning process and tools. Perform financial statement validations and execute corrections in the systems (E1P, COPA, ESPRIT) Support and coordinate organizational structure in all relevant systems with the SI Business Units You'll win us over by having the following qualifications: Basic Qualifications: 8 + years of demonstrated ability in budgeting, forecasting, financial analysis and reporting. Extensive experience with SAP, SAC, Smart reporting and Smart Analytics Advanced knowledge in Data Visualization tools such as Tableau or Power BI Experience with KNIME, UI Path, Alteryx is a plus Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization Preferred Qualifications: Desire to be an active participant in a successful team Detail oriented, but able to synthesize complex topics for consumption by both executive management and colleagues. Ability to optimally manage deadlines, prioritize and multi-task Ability and willingness to drive process improvements across Siemens organizations (Siemens Corp, GBS) Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here. Our Commitment to Equity and Inclusion in our Diverse Global Workforce: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. You'll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.htmlThe pay range for this position is $91,463 - $156,794 annually with a target incentive of 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
• The RFP Analyst plays a key role in helping Avantor win contracts • Responsible for preparing, coordinating, and managing bids, tenders, or proposals in response to requests for proposals (RFPs), requests for quotations (RFQs), or other procurement solicitations • Overall completion of the bid from start to finish • Serves as the primary partner to Sales Management on strategic RFPs, collaborating across teams and managing complex deadlines to ensure accurate, complete, and timely submissions • Supports profitability goals and coordinates closely with global team members to drive all aspects of the RFP and bid process • Reviews, prepares, & processes global and high profile complex formal RFPs • Assess requirements and compliance guidelines of RFPs • Facilitates RFP kick-off calls and additional implementation calls with business owners and leadership • Coordinates response material from all pertinent parties and departments (i.e. Sales, Contracts & Pricing) • Cross references product matches to provide equivalent or alternative product solutions to the customer • Reconciles the pricing and units of measure (quantities) for final document presentation • Create and manipulate large data sets within Excel spreadsheets (V-Lookup, Pivot Tables, etc.) • Analyzes complex RFP’s with account owners to ensure margin protection and ability to comply upon contract award • Ensure critical RFP deadlines are met and the RFP submission is complete and without errors • Contacts customers and vendors to collect information and respond to inquiries when necessary • Monitors RFP/Bid mailbox and serves triage role, assigning tasks to appropriate person • Acts as liaison and support for associates in Coimbatore office who are handling daily Bid workload • Works closely with Contracts team regarding legal matters and advises team accordingly • Use of RFP Evaluation Chat GPT in support of proposal writing • Recaps processed proposals for win/loss status • Utilizes Microsoft Teams to record daily RFP and Bid activity • Assist with training of new Bid Coordinators on RFP Process and Excel Skills • Performs other duties as assigned




