The Hartford

Role Description As a Risk Engineering Construction Account Specialist, you will provide direction and oversight for all assigned construction accounts, assuring that best-in-class services are targeted for our customers. Specific focus on general contractors, site work and excavation, concrete, steel erectors, mechanical, electrical, plumbing, and utility contractors. You will provide and implement formal service planning and direct initiatives to ensure the delivery of exceptional construction specific risk engineering services that are designed to mitigate risk and increase retention. In addition, the role will include technical evaluation of new business and existing written accounts for the Construction Unit where evaluation of risk and exposure identification and hazard/control assessment are required. Join us to continuously learn, expand your technical and consultative capabilities, and shape the future of risk engineering while delivering meaningful outcomes for customers and the enterprise. This role offers a remote or hybrid work arrangement, with the expectation of coming into an office as business needs arise but requires the candidate to reside in Dallas/Ft. Worth area to effectively support regional operations, clients, and partners. Job requires travel for client site surveys and/or agency meeting/presentations. Travel could involve car and air travel (estimate 30-40%). This position can be hired at various levels depending upon background and experience. Responsibilities - Strategic Risk Advisory & Consulting: - Act as a strategic risk advisor, partnering with clients to proactively identify emerging risks and co-create practical, value-added mitigation solutions. - Demonstrate customer centricity and empathy by tailoring recommendations to each client’s industry, risk profile, and business priorities. - Risk Assessment & Service Execution: - Conduct risk assessments and consultations across construction work assignments for all lines of business using onsite, hybrid, and virtual/digital delivery models. - Develop and execute data driven service plans that address loss drivers, operational exposures, and client business objectives. - Communication & Influence: - Translate complex technical findings into clear, compelling insights using storytelling with data for clients, agents, and underwriting partners. - Digital Enablement & Innovation: - Leverage digital tools, analytics, and emerging technologies (e.g., dashboards, virtual tools, AI enabled insights) to enhance service quality, efficiency, and customer experience. - Contribute to a culture of innovation, knowledge sharing, and continuous improvement within Risk Engineering. - Collaboration & Growth Enablement: - Collaborate cross functionally with underwriting, claims, sales, data, and technical experts to deliver integrated risk solutions. - Identify opportunities to expand Risk Services offerings and support profitable growth. - Learning & Talent Development (by level): - Engage in continuous learning to stay current on industry trends, emerging risks, and evolving technologies. - Mentor, coach, and support less experienced risk engineering consultants as appropriate by role level. Qualifications - 5+ Years of relevant construction safety management or construction risk engineering expertise. - Bachelor’s degree (BA/BS) strongly preferred in Occupational Safety and Health Studies, Construction Management, Engineering, or a related technical discipline OR equivalent combination of education and experience. - Thorough knowledge of OSHA 1926 construction standards. Requirements - Strong ability to assess risk, interpret loss data, identify trends, and develop targeted mitigation strategies. - Comfort using digital tools, analytics, and technology enabled platforms to deliver risk engineering services. - Demonstrated customer centric mindset with the ability to understand client priorities and tailor solutions accordingly. - Proven ability to provide proactive consultation, including anticipating client needs and influencing adoption of recommendations. - Strong storytelling with data skills — translating technical findings into meaningful business insights. - Advanced written and verbal communication skills, including preparation of technical reports and delivery of client facing presentations. - Ability to collaborate effectively across underwriting, claims, sales, agents, brokers, and technical partners. - Digital fluency, including willingness to learn and adopt new tools, platforms, and AI‑enabled capabilities. - Strong commitment to continuous learning, with curiosity and initiative to expand technical expertise, strengthen consultative capabilities, and adopt new digital and AI-enabled tools to enhance customer impact. - Professional safety or risk management certifications (e.g., CSP, CIH, ARM, CPCU, CHST, CRIS, ARM) are preferred. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $124,640 - $186,960. Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.

Middle Market Commercial Underwriter Location: - Creve Coeur (St. Louis), Missouri - Overland Park, Kansas Work Arrangement: Hybrid (Expected to work in the office or conduct agency visits Tuesday through Thursday.) Employment Type: Full-time Salary: $76,400 – $144,600 annually (Based on underwriting level and experience.) Bonus: Eligible for short-term or annual performance bonuses, long-term incentives, and spot recognition awards. Travel: Yes – Regular agency visits within the assigned territory. A valid driver's license is required, and a company pool car may be provided. At The Hartford, we’re in the business of helping people achieve amazing things by protecting what matters most. As a Middle Market Senior Underwriter, you’ll be at the center of that mission—joining a team recognized across the industry for delivering tailored coverage that empowers our customers to pursue their goals with confidence. What You’ll Do As a Middle Market Senior Underwriter, you’ll manage a diverse book of Property & Casualty business and serve as a trusted advisor to brokers and agents. You’ll drive profitable growth through strategic account management, underwriting expertise, and strong agency relationships. Key Responsibilities: - Manage and underwrite a Middle Market book of business - Analyze agency performance quarterly to identify trends and opportunities - Apply underwriting guidelines to assess and price complex risks with minimal oversight - Maintain deep knowledge of applicable laws, regulations, and governance - Lead agency management strategies, including new business development and renewal planning - Execute territory and agency sales plans aligned with business goals - Serve as a consultative partner to brokers and agents, delivering solutions that meet client needs What Sets You Apart - A customer-first mindset and collaborative approach - Strong analytical thinking and sound judgment - Entrepreneurial spirit with a drive to challenge the status quo - Ability to thrive in a dynamic, fast-paced environment - Commitment to delivering outcomes and owning your work Qualifications - 2+ years of P&C Middle Market, broker-facing carrier underwriting experience (required) - Proven success in building and maintaining strong business relationships - Excellent communication, interpersonal, and presentation skills - Strong organizational and time management skills - Superior technical knowledge and decision-making ability - Bachelor’s degree or equivalent combination of education and experience - Valid driver’s license (company pool car may be provided) - Depending on experience this role can be hired at various Underwriting levels. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $76,400 - $144,600

Senior/Executive Underwriter – Complex Liability High Hazard Location: - Seattle, Washington - Scottsdale, Arizona - Greenwood Village, Colorado Work Arrangement: Hybrid (Expected to work from a Hartford office or conduct agency visits Tuesday through Thursday.) Employment Type: Full-time Salary: $98,800 – $184,800 annually (Based on experience and level: Senior Underwriter or Executive Underwriter.) Bonus: Eligible for short-term or annual performance bonuses, long-term incentives, and spot recognition awards. Travel: Yes – Approximately 25%. Complex Liability Solutions (CLS) Underwriter Your underwriting career at The Hartford means collaboration, inclusivity, innovative thinking, and the opportunity to make a meaningful impact. Here, you won’t simply follow the status quo—you’ll bring creative solutions to complex challenges, partner with experienced leaders and underwriters, and have a seat at the table with key decision-makers. Most importantly, you’ll have the support and flexibility to grow your career in the direction you choose. About the Team Our Complex Liability Solutions (CLS) team is a specialized group of underwriters, risk engineering consultants, and liability claims professionals focused on hard-to-place products and premises risks. We tackle high-hazard exposures every day and provide innovative solutions for accounts that often fall outside the appetite of traditional retail carriers. This is an excellent opportunity for Middle Market, Primary Casualty, or Excess Casualty Underwriters looking to expand their expertise into complex, high-hazard liability risks. What You'll Do As a CLS Underwriter, you will be responsible for the profitable growth and management of a specialized casualty portfolio by: - Underwriting and managing new and renewal complex liability accounts. - Applying technical underwriting expertise in risk selection, pricing, account administration, and portfolio management. - Evaluating difficult-to-place General Liability, Products Liability, and Excess Casualty risks. - Identifying opportunities that align with underwriting appetite and business strategy. - Developing and executing account-specific strategies for new and renewal business. - Serving as a trusted advisor by providing consultative solutions to brokers and agents. - Managing an assigned territory through strategic planning and operational excellence. - Tailoring service plans to meet the unique needs of each client and distribution partner. - Influencing account pricing, structure, and terms to achieve profitable outcomes. - Building and maintaining a robust pipeline of business opportunities. - Driving the sales process through effective planning, execution, and performance monitoring. - Identifying and generating cross-sell and up-sell opportunities across The Hartford's product portfolio. - Effectively communicating The Hartford's value proposition to brokers and agency partners. - Holding internal and external business partners accountable while maintaining a high standard of professionalism and service. Qualifications - 3+ years of Property & Casualty carrier underwriting experience required, with a strong preference for casualty underwriting expertise. - Demonstrated success building and maintaining relationships with internal and external business partners. - Strong analytical thinking, problem-solving, and decision-making skills. - Excellent communication, presentation, and interpersonal skills. - High-energy, resilient self-starter with an entrepreneurial mindset. - Strong organizational, time management, and desk management skills. - Goal-oriented with a track record of delivering results. - Ability to challenge the status quo and compete to win in a dynamic marketplace. - Advanced technical underwriting knowledge and sound judgment. Additional Information - Travel: Approximately 25%. - Work Arrangement: Hybrid, with an expectation of working from a designated Hartford office or conducting agency visits Tuesday through Thursday. - Title and compensation level will be aligned with the selected candidate's experience and qualifications. Join a team that thrives on solving complex challenges, delivering creative casualty solutions, and helping customers confidently navigate their toughest risks. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $98,800 - $184,800

Assistant Director, Email Marketing Strategist Location: Hartford, Connecticut Work Arrangement: Hybrid Employment Type: Full-time Salary: $107,600 – $161,400 annually AD Digital Marketing - ME07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Assistant Director, Email Marketing Strategist The Assistant Director, Email Marketing Strategist plays a key role in shaping and advancing the organization’s email marketing strategy to drive measurable business outcomes. This individual contributor role requires a strategic, self‑directed marketer with deep expertise in email best practices, audience segmentation, deliverability, and performance measurement. The ideal candidate will partner closely with business stakeholders to develop measurable data‑driven strategies, optimize a wide variety of campaigns with a goal of driving engagement and conversion, and ensure compliance with all applicable industry standards and regulations. Channel Ownership - Shape and execute email marketing strategies that align with organizational goals, applying best practices and data-driven insights to deliver a unified, meaningful approach. - Define outcomes and KPIs; use results to recommend optimizations and shape future strategy. - Translate complex requirements into clear briefs and executable plans for cross-functional teams. - Champion customer-first experiences by applying customer insights to messaging strategy and lifecycle design. - Monitor emerging digital marketing trends and apply innovative tactics to campaign strategies; conduct competitive analysis of the insurance landscape to identify new growth opportunities. Relationship Management - Operate as a subject-matter expert and strategic advisor to business partners; bring forward proactive opportunities. - Clearly communicate progress, risks, and recommendations throughout project execution; drive alignment across teams. - Build and maintain strong partnerships; influence conversations with professionalism and diplomacy. - Conduct regular check-ins with business partners to review performance and ensure alignment on campaigns. Analytics - Establish KPIs and reporting frameworks; analyze trends, identify insights, and recommend optimizations to stakeholders. - Build performance narratives (dashboards/visualizations) that connect email performance to business goals and decision-making. Segmentation & Targeting - Leverage marketing automation capabilities to drive lifecycle outcomes. - Develop and refine segmentation and targeting strategies using behavioral and demographic data to maximize engagement and conversion. - Advance personalization and relevance through dynamic content and audience-led messaging approaches. Vendor Management - Serve as the primary point of contact for at least one vendor, supporting the email channel with segmentation, scoring or deliverability. - Monitor platform performance and be seen as a subject matter expert, providing guidance and support to internal teams regarding capabilities, best practices, and troubleshooting. - Collaborate with Martech team and vendors to stay informed about new features, updates, and opportunities for innovation. - Deep knowledge of email marketing strategy with demonstrated success in leveraging the channel to drive measurable results. - Strong cross-functional leadership and stakeholder management; ability to navigate challenging conversations and drive alignment. - Comfortable influencing senior leaders. - Expert at advanced segmentation and targeting; comfortable driving a personalization strategy using behavioral/demographic insights. - Adept in navigating email deliverability, including list hygiene and reputation awareness. - Expert in performance measurement and storytelling: KPI frameworks, dashboards/visualizations, insights and - recommendations using platforms such as Tableau and Google Analytics. - Deep experience in ESP/marketing automation platforms and tools (preferably Salesforce Marketing Cloud). - Strong knowledge of HTML/CSS/ampscript; knowledge of SQL preferred. Qualifications: - Bachelor’s degree in marketing, communications, or related field. - 5+ years of experience in email marketing with proven experience leading strategy. - Experience with email deliverability - Data segmentation and reporting - Experience in insurance, financial services, or similarly regulated industries, with an understanding of compliance-driven marketing environments preferred. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $107,600 - $161,400

Associate Risk Analyst Location: Hartford, Connecticut Work Arrangement: Hybrid Employment Type: Full-time Salary: $69,200 – $103,800 annually Bonus: Eligible for short-term or annual performance bonuses, long-term incentives, and spot recognition awards. Assoc Risk Analyst - KR08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Description: Operational Risk Management (ORM) is seeking a highly motivated individual with a passion for the risk management to join the Model Risk Management Team. The Model Risk Management Team manages model risk across The Hartford by working with the businesses to validate critical models and implementing consistent modeling policies and standards. In this role, the Associate Risk Analyst will support model governance work, assist with model validations, conduct research on emerging risk management best practices/ industry perspectives, and support emerging AI/ Gen AI risk projects. Responsibilities: - Support for day-to-day model validation and governance activities, including: - Support management of model inventory and assisting in the maintenance of model policy and standards. - Identifying opportunities to improve risk metrics and reporting capabilities. - Assisting in the validation of models by reviewing assumptions, testing outputs, and documenting findings in collaboration with validators and model developers. - Identify opportunities to enhance, automate, and streamline model validation practices - Conduct research on emerging model risk management practices, AI/GenAI governance, and regulatory developments. - Assist in developing monitoring and reporting capabilities for traditional, AI, and Generative AI models. - Contribute to special projects focused on governance enhancements, operational excellence, and continuous improvement. - Provide support for ad hoc requests related to new business initiatives and cross-functional collaborations Qualifications: - Bachelor’s degree in mathematics, statistics, data science, actuarial science, or a related discipline. - 2+ years of professional experience; prior experience in the insurance industry is preferred. - Strong analytical and critical thinking skills with the ability to test hypotheses and solve complex business problems. - Proven ability to manage and prioritize multiple responsibilities and deadlines in a dynamic environment. - Familiarity with programming languages such as Python, R, VBA, or similar. - Effective communicator with the ability to convey technical concepts to both technical and non-technical audiences. - Collaborative team player with a demonstrated ability to build strong working relationships and contribute independently. - Results-driven, detail-oriented, and accountable, with a flexible and adaptable mindset. - Committed to continuous improvement and proactive problem-solving. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $69,200 - $103,800

Staff or Senior Staff Attorney, Workers' Compensation Location: Brea, California or Los Angeles, California (Applicants must reside within Los Angeles County, with a focus on Los Angeles, Van Nuys, and Marina Del Rey.) Work Arrangement: Fully Remote (California-based, with required court appearances and occasional in-person meetings.) Employment Type: Full-time Salary: $118,800 – $198,600 annually (Depending on level and experience.) Bonus: Eligible for annual incentive bonus, long-term incentives, and spot recognition awards. Travel: Yes Sr Staff Attorney - LM07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. About The Hartford: With more than 200 years of experience, The Hartford has helped protect customers through challenging times with a focus on integrity and service-and has been recognized by Ethisphere as one of the World’s Most Ethical Companies (multiple years). Our legal team plays a direct role in protecting that reputation by delivering thoughtful advocacy and principled outcomes. Role Summary As a Staff Attorney/Senior Staff Attorney in The Hartford’s Workers’ Compensation group, you’ll own a California WC defense caseload end to end—partnering closely with claims professionals to set strategy, evaluate exposure, and drive thoughtful, timely resolutions. This is a role for a litigator who enjoys autonomy, values practical problem-solving, and wants the support and stability of an in-house practice while staying close to the courtroom when it counts. This role is primarily remote in the state of California except for required appearances. Why You’ll Love This Role • Invested in your Growth: Ongoing training, mentorship, and development pathways are built so you can expand your skills and take on greater responsibility. • Drive Case strategy and outcomes: Manage a WC caseload with meaningful autonomy—build the strategy, make the calls, and see matters through resolution. • Litigation that keeps you sharp: Take depositions and appear before WCAB venues across Los Angeles, Long Beach, Marina Del Rey, Van Nuys, and Oxnard (in-person for expedited hearings and trial). • In-house partnership model: Collaborate closely with Claims Partners and advise insureds directly. • Learn, grow, lead: Ongoing learning as a CLE provider, plus mentoring and regular coaching—ideal if you enjoy building depth in WC and helping others level up. • Modern practice, modern tools: Leverage case management and approved technology—including progressive AI tools. Work from home day to day, with occasional in-person collaboration (approximately 2–4 times per year) and required appearances as the case demands. • Total rewards you can feel: Medical, dental, vision, life; 401(k) with company match; Annual Incentive Bonus, paid holidays and paid time off; fitness reimbursement; reimbursed work-related travel/parking; company phone and standard internet reimbursement. What you’ll Do • Independently handle all phases of California workers’ compensation defense, including pleadings, discovery, depositions, lien strategy, settlements, hearings and trial. • Develop and execute case strategy grounded in strong factual investigation, legal research, and practical risk evaluation. • Draft and argue motions, petitions for reconsideration, trial briefs, and (as needed) appellate briefs. • Prepare and present witnesses and evidence at trial/hearings/ADR proceedings; coordinate with experts and third-party vendors as needed. • Provide timely, clear legal advice to claims partners and insureds; communicate case status, recommendations, and valuation updates consistently. • Build and maintain professional relationships with opposing counsel, judges/boards, and external partners while demonstrating diplomacy and strong advocacy. • Contribute to a learning culture by participating in team huddles, case roundtables, file reviews, and occasional training for attorneys and claims partners. • Stay current on changes in California workers’ compensation law, WCAB procedures, and legal technology; maintain continuing legal education as required. Qualifications • Juris Doctor (JD) from an accredited law school. • Active license to practice law in California • Member in good standing of the applicable Bar Association. • Strong legal research, writing, and oral advocacy skills. • Demonstrated ability to manage a caseload independently, prioritize competing deadlines, and exercise sound judgment. Target case load 95-100 files. • Professional, client-focused communication skills and ability to collaborate effectively in a matrixed environment (legal + claims). • Comfort working in a primarily remote environment and using technology to manage a paperless practice. • WCAB trial/hearing experience and strong deposition skills. • Experience drafting petitions for reconsideration and handling appeals. • Experience with LexisNexis (or similar) and litigation/case management systems. • Demonstrated interest in mentoring/training and contributing to process improvements. Experience • Staff Attorney: 2+ years of legal practice experience, including experience handling California workers’ compensation matters or comparable experience. • Senior Staff Attorney: 5+ years of legal practice experience with significant, independent handling of complex California workers’ compensation cases or comparable experience. Trial/hearing experience preferred. Currently seeking applicants within Los Angeles County, with a primary focus on Los Angeles, Van Nuys, and Marina Del Rey. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $118,800 - $198,600

Large Property Underwriter Location: - Seattle, Washington - Brea, California - Los Angeles, California - Scottsdale, Arizona - Greenwood Village, Colorado Work Arrangement: Hybrid Employment Type: Full-time Salary: $124,000 – $186,000 annually Bonus: Eligible for short-term or annual performance bonuses, long-term incentives, and spot recognition awards. Travel: Yes – Travel within the assigned territory is required for broker-facing responsibilities. We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. At The Hartford, our underwriters are central to helping businesses protect what matters most. Join a team known for delivering tailored coverages while collaborating with our business partners. This role offers: • Collaboration & Innovation: Work alongside peers and leaders, contributing creative coverage solutions and influencing key decisions. • Career Growth: Opportunities to advance in technical or leadership paths. • Inclusive Culture: A workplace that values diverse perspectives and values different approaches to business production. Role Overview As part of our expanding Large Property business unit, you’ll manage relationships with agents/brokers across a defined territory. You’ll underwrite new and renewal business, deliver risk management services, and support profitable growth across industries like manufacturing, healthcare, technology, and real estate. What We’re Looking For - Effective communication skills with internal business partners and external trading partners - Relationship management skills - Collaborative spirit and teamwork mindset - Strong risk/exposure analysis skills and underwriting acumen Qualifications • Bachelor’s degree preferred (or equivalent experience) • 3+ years in commercial property underwriting and marketing • Strong broker relationships in the region • Strong presentation skills • Entrepreneurial, goal-oriented, and resilient • Valid driver’s license (company pool car may be provided) * The Hartford is proud to offer our teammates a hybrid work environment. Selected candidate must be located in commuting distance to the listed location and have the ability to travel within the assigned region given the broker facing sales nature of this role. * Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $124,000 - $186,000

Assistant Director, Video Storytelling Location: Hartford, Connecticut Work Arrangement: Hybrid Employment Type: Full-time Salary: $104,800 – $157,200 annually Assistant Director, Video Storytelling The Assistant Director, Video Storytelling leads the planning and execution for video work that supports Enterprise Marketing priorities across assigned lines of business and internal partners. This role serves as the senior individual contributor responsible for shaping video recommendations, translating business goals into channel-appropriate creative approaches, and guiding work from intake through delivery with strong accountability for quality, consistency, speed, and business alignment. The role combines strategic consultation, creative leadership, and production expertise to ensure video content is high quality, effective, scalable, and aligned to brand, audience, and channel needs. This position also helps establish team standards, improve workflows, and expand in-house capability through repeatable production models, emerging technology, and coaching of other video team members. Job Duties: - Lead video strategy and production for pod-aligned marketing initiatives, including creative concepting, storyboarding, scripting support, filming/remote capture coordination/execution, editing, motion graphics, audio design, captioning, versioning, and final delivery for all digital channels, while upholding standards for quality, storytelling, brand alignment, accessibility and channel fit. - Partner directly with Lines of Business, Campaign Leads, Creative Directors and Channel/Channel-adjacent teams to interpret business objectives and campaign priorities into strategic video content recommendations, aligning on approach through regular collaboration and translating requests and ideas into channel-optimized video deliverables. - Travel as needed to plan and execute on-location video capture, independently conducting filming sessions with minimal to no oversight by setting up and operating content capture equipment (e.g., camera, audio, lighting), directing basic on-site production logistics, and ensuring footage is captured to meet defined business objectives and channel requirements. - Shape campaign conceptualization through partnership with broader creative team, developing channel‑informed video concepts aligned to campaign objectives, messaging, and brand standards, translating partner inputs and performance learnings into clear creative direction. Present concepts to stakeholders with clarity and confidence. - Optimize videos for continuous improvement by incorporating engagement feedback and performance learnings from partners (e.g., paid social, website analytics) to refine creative structure, pacing, formats, and cutdowns, and to inform testing and future recommendations. - Improve scalable production and creative capabilities through emerging technology and repeatable templates, including AI-enabled voiceover and scripting tools and Adobe ecosystem capabilities (e.g., Adobe Firefly, Adobe Express) to accelerate timelines, improve consistency, and reduce external vendor dependency. Knowledge, Skills and Abilities: - Demonstrated ability to own the full lifecycle of digital video content—from concept and scripting support through capture/production, post-production (editing, motion, audio, captions), versioning, and delivery across digital channels. - Ability to work directly with Lines of Business, campaign leads, and channel partners to clarify objectives, interpret priorities, and translate requests into channel-optimized video recommendations and deliverables. - Ability to independently plan and execute on-location shoots with minimal or no oversight, including setup and operation of content capture equipment (camera, audio, lighting) and management of basic on-site production logistics to meet business and channel requirements. - Ability to partner with the broader creative team to shape campaign conceptualization and develop channel-informed video concepts aligned to campaign objectives, messaging, and brand standards; translate inputs and learnings into clear creative direction. - Ability to incorporate engagement feedback and performance learnings (e.g., paid social, website analytics) to refine structure, pacing, formats, and cutdowns, and to inform iterative testing and future recommendations. - Working knowledge of AI-enabled and emerging creative tools (e.g., AI voiceover/scripting, generative capabilities) and the ability to operationalize scalable workflows and repeatable templates that improve speed, consistency, and efficiency. - Strong written and verbal communication skills, including the ability to present creative approaches, recommendations, and outcomes in a clear, partner-ready format. Minimum Qualifications: - 5+ years of experience in video production, post-production, or video storytelling roles supporting digital marketing, brand, or communications objectives. - Portfolio demonstrating end-to-end digital video storytelling across channels (e.g., web, social, email), including examples of concept development, on-location or remote capture, editing/post-production, and optimized cutdowns/versions aligned to campaign objectives and channel requirements. - Demonstrated experience producing and delivering performance-optimized video content across channels, including ownership from intake/brief through final delivery. - Demonstrated proficiency with industry-standard video editing and motion graphics tools (e.g., Adobe Premiere Pro, After Effects) including post-production tools and workflows that incorporate audio enhancement and captioning. - Demonstrated experience partnering with broader teams to translate objectives into strategic, channel-optimized video deliverables. - Demonstrated ability to conduct on-location filming with minimal oversight, including operation of content capture equipment (camera, audio, lighting) and basic on-site production logistics. Preferred Qualifications: - Experience collaborating with a broader creative team to support campaign conceptualization, aligning video concepts to campaign messaging, visuals, and brand standards. - Experience applying performance insights (e.g., paid social and website analytics) to optimize video formats, cutdowns, pacing, and creative approach for continuous improvement. - Experience coaching and enabling teammates on tools, workflows, and best practices. - Experience operationalizing scalable production through AI-enabled tooling and repeatable templates to improve turnaround time, consistency, and efficiency. - Proficiency in operational platforms and production workflow systems (e.g., Workfront) Certifications/Licenses: - None required; relevant certifications in video editing, motion graphics, or creative technology tools are a plus. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $104,800 - $157,200

Role Description As a Customer Care Representative on the Employee Benefits team, your primary role is to provide excellent customer service by answering customer questions about disability and leave management claims. In this role, you’ll help our customers rebuild their lives and get back to work as soon as reasonably possible after an unexpected event happens. The Hartford will provide you with 5 weeks of paid training, as well as ongoing coaching and development to ensure your success. - START DATE: Monday, September 21, 2026 - WORK ARRANGEMENT: 100% Remote Work arrangement, with a preference for candidates residing near Lake Mary FL, Charlotte NC, or Scottsdale AZ offices. - TRAINING SCHEDULE: Monday - Friday, 11:30 AM - 8:00 PM EST for the first 5 weeks of employment. Time off during training is not accommodated. - POST TRAINING SCHEDULE: Monday - Friday, 11:30 AM - 8:00 PM EST, year-round. - BASE PAY: $25 per hour with opportunity for growth. Responsibilities: - Initiate claims according to claims best practices, as assigned and provide exceptional customer service. - Promote digital self-service capabilities. - Utilize multiple computer applications to accurately document claim information. - Have a dedicated workspace free from distractions during work and training hours. - Required to commit to the training and work schedule. - Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand. Qualifications - A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field. - Ability to work in a fast-paced complex environment while navigating multiple programs. - Problem solving and critical thinking skills with strong attention to detail. - Excellent communication skills with ability to empathize with customers and colleagues. - Adaptability. - High School Diploma or equivalent experience required. - Spanish bilingual a plus. Requirements - High speed broadband internet service is required; DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite are not recommended or supported. - Internet provider supplied modem/router/gateway must be hardwired to the Hartford issued computer with an ethernet cable. - Minimum upload/download speeds of 10Mbps/300 Mbps will be required. - May have a need to work holidays based on business need. - Training Requirements: as a condition of employment, you will be required to successfully complete a multi-week classroom new hire training course. Benefits - Medical, Dental, Vision, Life and Disability Insurance. Effective day 1. - 25 days paid time off in your first full year of service and Paid Holidays. - Tuition reimbursement, Student Loan Paydown Program. - 401K. - Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: Benefits Link

• Initiate claims according to claims best practices, as assigned and provide exceptional customer service. • Promote digital self service capabilities. • Utilize multiple computer applications to accurately document claim information. • Have a dedicated workspace free from distractions during work and training hours. • Required to commit to the training and work schedule. • Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand.