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Based in Los Angeles, California, CBRE is a publicly-traded real estate business offering integrated services to customers in more than 60 countries across the
Digital & Technology Sr. Operations Manager
Location
United States
Posted
43 days ago
Salary
$145K / year
Seniority
Lead
No structured requirement data.
Job Description
Digital & Technology Sr. Operations Manager
CBRE
Role Description As a CBRE D&T Operations Sr. Manager, you won't just manage a team—you will champion the reliability, speed, and airtight security of our most complex technology systems. You will lead a high-performing squad dedicated to keeping our daily digital and critical building operations running flawlessly, ensuring our internal users always have the world-class technical support and cutting-edge operational solutions they need to succeed. - Provide formal supervision to employees. - Check the training and development of staff. - Conduct performance evaluations and coaching. - Oversee the recruiting and hiring of new employees. - Coordinate and manage the team's daily activities. - Establish work schedules, assign tasks, and cross-train staff. - Set and track staff and department deadlines. - Mentor and coach as needed. - Point of contact with the Information Security team to install and operationalize security controls. - Review and approve vendors, contracts, and service level agreements and perform vendor risk assessments. - Coordinate internal and external resources, timetables, budgets, and reporting to key project stakeholders and management. - Certify business continuity and disaster recovery efforts. - Oversee the audit process and approve responses to requests. - Evaluate multifaceted strategic solutions that leverage new and emerging technologies. - Drive process automation and improve organizational effectiveness and efficiency. - Maintain professional and technical knowledge through continued education. - Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. - Lead by example and model behaviors that are consistent with CBRE RISE values. - Influence others to adopt a different point of view while being guided by policies and departmental plans. - Identify and solve technical and operational problems of complexity. - Understand and recognize the broader impact across the department. - Improve and change existing methods, processes, and standards within job discipline. Qualifications - Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. - Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. - Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. - Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. Benefits - 401(K) - Dental insurance - Health insurance - Life insurance - Vision insurance Disclaimers - Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. - We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. - CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the D&T Senior Operations Manager position is $145,000 annually and the maximum salary is $250,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. Equal Employment Opportunity CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
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