Lynton

Role Description You'll be the operational backbone of a growing company. Think of this as a COO-in-training — you'll own the internal functions that let a services firm run cleanly while the founder and delivery team focus on clients and product. You'll be hands-on across: - Finance - HR - IT administration - Contracts - Compliance - AI-enabled process automation You will be expected to take full ownership of these departments. This role is different from traditional ops. You'll work alongside AI agents that automate key business processes. Your job is to orchestrate those agents, set quality thresholds, and serve as the human approval gate. The workflows you build will directly inform the operational methodology we sell to clients. Qualifications - Master's degree in Business Administration, Finance, Information Systems, Operations Management, or a related field - 2–4 years of professional experience in operations, finance, or a generalist business role - Hands-on experience with at least three of the six areas: Finance, HR, IT Admin, Business Ops, Compliance, AI-Enabled Operations - Prior experience in a technology company or professional services firm (agency, consultancy, or similar) - Comfort using AI tools in professional work - Strong written communication skills - Comfort with ambiguity Requirements - Experience at a company under 50 employees where you wore multiple hats - Familiarity with identity and access management concepts (SSO, RBAC, least-privilege) - Exposure to compliance frameworks (SOC 2, ISO 27001, or similar) - Experience with contract management or working alongside legal counsel - Familiarity with modern business tools (accounting software, HRIS platforms, project management) What you'll do - Finance - Accounts payable/receivable, invoicing, expense management - Monthly financial close and reporting (working with our external accountant) - Cash flow forecasting, budget tracking, and financial modeling - Vendor payment management and contract terms - Human Resources - Onboarding and offboarding employees and contractors - Maintaining employee records, policies, and handbooks - Benefits administration and compliance with employment law - Coordinating with employment counsel on contracts and agreements - IT Administration - Managing employee access across software systems (SSO, identity management, access provisioning and deprovisioning) - Clean user lifecycle management — right access on day one, full revocation on departure - IT procurement (hardware, licenses) and system/subscription inventory - General Business Operations - Contract management — NDAs, MSAs, SOWs, vendor agreements - Vendor evaluation, negotiation, and relationship management - Insurance, corporate filings, and regulatory compliance - Developing and maintaining internal policies (information security, data handling, incident response) - Compliance & Security Posture - Maintaining security policies and ensuring they're followed — not just documented - Access reviews, security awareness, and incident response coordination - Building a compliance program appropriate for a company that handles client infrastructure and data - AI-Enabled Operations - Orchestrate AI agents that automate business processes — invoicing, access provisioning, compliance checks, contract review - Define workflows, set quality thresholds, review outputs at approval gates, escalate when judgment is needed - Continuously improve the processes AI agents automate — the workflows you build inform the methodology we sell to clients

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This isn’t a “make it pretty” position. You’ll own the full design function at Lynton, from UX strategy and research-informed interface design to scalable design systems and AI-augmented creative production. You’ll be the person who bridges the gap between what our clients need and what modern tooling makes possible. You’ll work across client engagements and internal projects, shaping how Lynton shows up visually and how we deliver design as a service. You’ll have a direct line to leadership and real influence over the direction of the agency. What You’ll Own - UX & Interface Design - Lead end-to-end UX design for client websites, landing pages, and HubSpot portals, from discovery and wireframing through high-fidelity prototypes and developer handoff. - Conduct lightweight UX research (heuristic reviews, user flows, competitive audits) to ground design decisions in evidence, not assumptions. - Design responsive, accessible interfaces that perform across devices and meet WCAG standards. - Design Systems & Component Architecture - Build and maintain a scalable design system in Figma - tokens, components, variants, auto-layout - that maps cleanly to front-end code. - Establish Figma-to-code workflows that reduce handoff friction and enable developers to implement designs with precision. - Create reusable design patterns that accelerate delivery across client projects. - AI-Driven Design Workflows - Integrate AI tools (Midjourney, DALL-E, Runway, Adobe Firefly, and emerging platforms) into the creative process for ideation, asset generation, and production acceleration. - Develop repeatable AI-assisted workflows for tasks like image generation, layout exploration, copy-to-visual prototyping, and batch asset creation. - Stay current on the rapidly evolving AI design landscape and bring new tools and techniques to the team proactively. - Visual Brand & Creative Direction - Own the visual brand identity and ensure consistency across all touchpoints - website, social, collateral, presentations, and campaigns. - Produce social media graphics, marketing assets, and campaign visuals that elevate the brand beyond standard agency fare. - Provide creative direction and visual QA across client deliverables. Qualifications - 5+ years of professional design experience with a strong portfolio showing UX process, visual design range, and systems thinking. - Expert-level Figma proficiency—you think in components, auto-layout, variables, and design tokens. - Working knowledge of HTML/CSS and front-end concepts. You don’t need to ship production code, but you should understand how your designs translate to it. - Hands-on experience with AI design tools and a genuine enthusiasm for integrating them into professional workflows. - Experience designing within CMS platforms and full-stack web frameworks (HubSpot, WordPress, Webflow, React, or similar accepted). - Strong eye for typography, layout, color, and visual hierarchy. - Ability to work autonomously, manage multiple client projects simultaneously, and communicate design rationale clearly to non-designers. Bonus Points - Familiarity with design-to-code tools (Anima, Locofy, Builder.io) or code-to-design reverse workflows. - Motion design skills (After Effects, Lottie, Rive, or CSS animation). - Comfort working in or adjacent to a development environment (GitHub, VS Code, basic CLI). - Background in agency environments with multi-client workloads.