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Enhancing the pharmacy experience for telehealth providers and their patients.
Senior Lifecycle Marketing Manager
Location
United States
Posted
163 days ago
Salary
$90K - $100K / year
Seniority
Senior
Job Description
Senior Lifecycle Marketing Manager
TelyRx
• Own TelyRx’s end-to-end lifecycle strategy across the full patient journey, from first order to long-term retention • Design and execute programs that materially impact LTV, repeat rate, refill adoption, and cohort performance • Partner closely with Performance, Product, CX, and Analytics to ensure lifecycle is embedded into growth strategy • Own all email and SMS strategy, execution, and optimization—including transactional, refill, educational, and promotional programs • Build segmentation frameworks based on behavior, condition type, purchase cadence, and product mix • Own lifecycle strategy for TelyWell Rewards and the referral program • Lead lifecycle-driven direct mail initiatives where they support retention, refills, or high-value cohorts • Own lifecycle KPIs including retention, repeat purchase rate, LTV, churn, engagement, and cohort health • Build clear reporting that connects lifecycle activity directly to revenue outcomes
Job Requirements
- 5+ years of experience in lifecycle, retention, or CRM marketing, ideally in wellness, ecommerce, or subscription-adjacent businesses
- Proven experience owning email and SMS programs that drive measurable revenue impact
- Comfortable operating at both the strategic and executional level—you can define the roadmap and handle day to day execution across channels
- Highly data-driven with strong instincts around cohort analysis, lifecycle economics, and funnel behavior
- A systems thinker who understands how channels, timing, incentives, and messaging work together
- Confident owning outcomes and collaborating cross-functionally without heavy oversight.
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