Peek

• Architect and break down ambiguous product problems into concrete, well-scoped test cases and test plans, owning work from design through production release. • Contribute to our AI-first engineering culture, share patterns, document what works, and help the team level up on how we build with AI. • Use AI tools fluently - Claude Code, Augment or equivalent, to compress implementation time, then critically review everything that comes out of them. • Collaborate closely with Product and Design to identify gaps in specs, surface edge cases early, and push back when something isn't ready to ship. • Set the quality bar: well-structured, maintainable code; conduct thorough code reviews; maintain adequate test coverage; and catch bugs AI introduced before they reach production.

Role Description This is a challenging, exciting role that will test your sales skills, strategic thinking capabilities, and ability to remain focused and follow through on plans. As the Mid-Market Business Development Representative, you will be a strategic member of the broader Mid-Market sales team. In many cases, you will act as the first contact for Peek’s business prospects. - Prospect amazing activity operators out there and find new leads as potential sales opportunities. - Set up meetings or calls between prospective partners and Account Executives. - Collaborate with the team on account strategy, demand generation, activities, and results. - Multitask and prioritize and complete individual goals as well as work in a team environment. - Build pipeline using proven sales methodologies. - Ensure all data is properly maintained and updated in the CRM (Salesforce). - Gain in-depth knowledge of Peek products and technologies, territories, accounts, competitors, industry trends, etc. - Identify partner needs and suggest appropriate products/services. - Customize product solutions and present new perspectives that challenge the way customers understand their business. - Proactively seek new business opportunities in the market. - Demo and close inbound leads that fall below specific requirements for sales team engagements. - Complete administrative responsibilities with excellent attention to detail. - Learn complex concepts quickly and independently. Qualifications - Proven work experience as a Business Development Rep. - Experience selling in the US markets is preferred. - Hands-on experience with multiple sales techniques (including cold calls). - Track record of achieving sales quotas. - Experience with CRM software (e.g. Salesforce). - Understanding of sales performance metrics. - Goal-oriented individual with outstanding negotiation communication skills. - Able to complete individual goals as well as work in a team environment. - Demonstrated ability to communicate using technical concepts. - Desire for a long-term career in sales. - Able to demonstrate critical thinking skills to acquire a higher level of understanding of roles, processes, and procedures. - Competitive, tenacious, and results-driven. - Self-motivated and able to perform well under pressure and against aggressive goals and deadlines. Company Description Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners. As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day."

• Architect and break down ambiguous product problems into concrete, well-scoped test cases and test plans, owning work from design through production release. • Contribute to our AI-first engineering culture, share patterns, document what works, and help the team level up on how we build with AI. • Use AI tools fluently - Claude Code, Augment, or equivalent- to compress implementation time, then critically review everything that comes out of them. • Collaborate closely with Product and Design to identify gaps in specs, surface edge cases early, and push back when something isn't ready to ship. • Set the quality bar: well-structured, maintainable code; conduct thorough code reviews; maintain adequate test coverage; and catch bugs AI introduced before they reach production.

• Do you love crafting beautiful and functional customer experiences? • Want to work on interesting technical problems around booking flows and payments? • Do you have a passion for Elixir and functional programming but also love building complete experiences end to end? • You'll design and operate complex agent orchestration systems, develop patterns for human-agent collaboration, and ship real product features primarily through agent-assisted development in collaboration with human colleagues. • This role will primarily focus on the Customer Experience (B2B2C) side of the business, including building an elevated user experience in a new and improved greenfield booking flow.

• Own design for features across B2B and B2C surfaces - framing problems, designing solutions, and shipping polished work with PM and engineering. • Translate workflows and data into intuitive, accessible flows. • Build prototypes, run user interviews and usability tests, and use both qualitative and quantitative insights to guide iteration. • Use AI-enhanced tools to move faster and go deeper, for research synthesis, ideation, or prototype generation. • Contribute to our design system and reusable patterns, balancing brand differentiation with platform consistency across our brands.

• Leverage the full capabilities of GCP, DBT, Airflow, and the market of data pipeline products to transform varied and disparate data sources into performant, resilient, accurate, and understandable datasets, to provide them to Business Intelligence and onward data products. • Design, develop, and own data pipelines and models that power internal analytics for product and business teams. • Drive the collection of new data and the refinement of existing data sources, and develop relationships with production engineering teams to manage our data structures as products evolve. • Improve our data visualization tooling and platform to help the team create dynamic tools and reporting. • Contribute to the long-term design of Peek's AI data serving layer — including feature engineering patterns, online/offline feature consistency, and foundational feature store architecture. • Strong interpersonal communication skills. Collaborate to solve problems. We value team success over individual achievement. We love working with people who can ask hard questions, offer unusual solutions, and are willing to compromise when solving challenging problems on a deadline. • Well organized and self-motivated. Be able to adapt to this fast-paced environment, where teams are growing, and priorities shift on a quarterly basis as we move into new markets. • Advocate for self-care while managing a high workload. We want you to show up as your best self, and to speak up for what you need to stay healthy and engaged.

• Architect and break down ambiguous product problems into concrete, well-scoped tasks for agents to execute and ship full-stack features, owning work from design through production release. • Design and operate complex agent orchestration systems that ship real product features. • Design APIs and data models that are clean, consistent, and built to last, not just fast to write. • Contribute to our AI-first engineering culture, share patterns, document what works, and help the team level up on how we build with AI. • Use AI tools fluently - Claude Code, Augment, or equivalent- to compress implementation time, then critically review everything that comes out of them. • Collaborate closely with Product and Design to identify gaps in specs, surface edge cases early, and push back when something isn't ready to ship. • Set the quality bar: well-structured, maintainable code; conduct thorough code reviews; maintain adequate test coverage; and catch bugs introduced by AI before they reach production.

• Paid acquisition: High-velocity performance marketing across Meta, Google, LinkedIn, and YouTube -- 30 to 50 active creatives, rapid test-and-iterate cadences, vertical video fluency, in-house production workflows • Organic search and programmatic SEO: Build content and landing page infrastructure that captures long-tail demand at scale across all three brands and customer segments -- tour operators, cultural institutions, and attractions • LLM optimization: Own Peek's presence in AI-generated answers. Ensure that when a tour operator or attraction searches for booking software in ChatGPT, Perplexity, Claude, or Gemini, Peek's brands are the answer. Develop the content, citation, and authority strategies that drive AI-era discoverability • Growth loops, hacking, and experimentation: Identify and build compounding acquisition mechanisms -- operator network effects, partner-driven distribution, and product-led growth motions within the platform. Run a structured experimentation program across the funnel -- landing page tests, onboarding optimizations, activation improvements -- with clear hypothesis-driven methodology and documented learnings • ABM and enterprise acquisition: Partner with sales on account-based motions for large attractions, theme parks, and cultural institutions through ACME and Connect&GO • Brand GTM playbooks: Own the go-to-market architecture for each brand, ensuring Peek Pro, ACME, and Connect&GO each show up distinctly and credibly in their respective markets • Growth reporting: CAC by channel, LTV, payback period, funnel conversion, and organic vs paid mix -- you own the metrics that inform executive investment decisions • Team: Hire, develop, and hold accountable a small, high-output growth team

• Prospect amazing activity operators out there and find new leads as potential sales opportunities. • Set up meetings or calls between prospective partners and Account Executives. • Collaborate with the team on account strategy, demand generation, activities, and results. Multitask and prioritize and complete individual goals as well as work in a team environment. • Build pipeline using proven sales methodologies. • Ensure all data is properly maintained and updated in the CRM (Salesforce). • Gain in-depth knowledge of Peek products and technologies, territories, accounts, competitors, industry trends, etc. • Identify partner needs and suggest appropriate products/services. • Customize product solutions and present new perspectives that challenge the way customers understand their business. • Proactively seek new business opportunities in the market. • Demo and close inbound leads that fall below specific requirements for sales team engagements. • Complete administrative responsibilities with excellent attention to detail. • Learn complex concepts quickly and independently.

• Acquiring, organizing, measuring, and interpreting data from primary and secondary sources to support our analytic initiatives. • Supporting the identification of product opportunities and performance trends using appropriate analytical techniques. • Delivering custom data solutions to our partners (business customers), providing them with valuable insights and actionable recommendations. • Collaborating with data and software engineering teams to support the growth and reliability of Peek’s data warehouse and data marts. • Assisting in the preparation and delivery of analytics projects, ensuring high-quality and timely completion. • Working closely with our product management, marketing, and success teams to enhance the revenue capabilities of our flagship SaaS booking platform, leveraging data-driven insights. • Supporting internal financial initiatives by collaborating with our finance department, providing data analysis to inform financial decision-making. • Actively participating in the analytics community at Peek, sharing best practices, contributing to analytics forums, and staying up to date with industry trends and advancements. • Experimenting with AI tools, including large language models (LLMs), to increase the efficiency of analysis, automate repetitive tasks, and improve how insights are generated and communicated.