• Collect, pivot, and analyze multi-source telemetry—including OSINT, commercial feeds, deep/dark web forums, and internal technical logs—to profile threat actors, track localized and global cyber campaigns, and map adversary TTPs directly to the MITRE ATT&CK framework. • Manage, tune, and optimize the Threat Intelligence Platform (TIP) to ingest, score, and deduplicate IOCs, collaborating with SIEM/SOAR and Detection Engineering teams to translate threat trends into actionable YARA, Sigma, and SIEM rules. • Partner with security teams to design and execute hypothesis-based threat hunting scopes and conduct retroactive hunts across data lakes and internal security platforms utilizing newly identified indicators and zero-day vulnerability intelligence. • Provide real-time, context-driven intelligence support during active security incidents, delivering critical briefings on attacker infrastructure, capabilities, and intent to the Incident Response (IR), SOC, and DevSecOps teams. • Synthesize complex, abstract technical data into high-impact threat assessments, flash reports, and threat actor profiles ("baseball cards"), contextualizing technical risks into actionable operational insights for both technical stakeholders and executive leadership.

• Work with senior-level market researchers to manage and streamline market research and competitive intelligence projects and platforms to improve the company’s competitive position. • Use AI and other techniques to resourcefully collect and analyze secondary and primary research data that supports market opportunity, market trend and competitive landscape assessments. • Maintain competitive intelligence platform and data and share with stakeholders across departments. • Recruit, interview and survey customers and prospects as needed to learn about their experience and attitudes about healthcare technology. • Proactively recommend research process improvements to elevate the market research and competitive intelligence functions at Inovalon. • Other duties as requested and/or determined.

Role Description The Workflow Optimization Specialist will drive operational efficiency by designing, implementing, and managing automated workflows and digital solutions using Smartsheet and/or Microsoft 365. This role bridges the gap between business needs and technology, eliminating manual bottlenecks and building scalable, user-friendly systems that empower teams to work smarter. The successful candidate will have a strong understanding of business processes and the ability to translate complex requirements into structured, automated digital solutions. Common objectives will include maintaining high-quality, customer-focused service delivery, ensuring compliance, and preserving transaction accuracy and efficiency. This position will collaborate cross-functionally with colleagues across departments to achieve common objectives. You will: - Solution Design & Implementation - Design, build, and maintain dynamic workflows, dashboards, and automated alerts using Smartsheet and/or M365 tools. - Leverage advanced platform features such as Smartsheet DataMesh, Dynamic View, and Control Center, or M365 tools including Power Automate, Power Apps, and SharePoint. - Translate complex business requirements into structured, automated digital processes. - Experience building complex Smartsheet solutions involving conditional logic, cross-sheet references, and data automation. - Ability to create and manage data-driven dashboards in tools such as Power BI, Tableau, or Excel to visualize project KPIs and performance. - Experience developing and maintaining process maps, flowcharts, and visual documentation to outline current and future-state workflows. - Process Optimization - Audit current operational processes and identify bottlenecks or inefficiencies. - Develop strategies to transition manual, paper-based, or siloed tasks into streamlined digital workflows. - Analyze existing workflows, perform benchmark gap analysis, and assist in the design to transform workflows. - Establish standardization and best practices for platform usage across departments. - Develop processes and procedures to effectively meet or exceed customer expectations. Qualifications - Bachelor’s degree in Business Administration, Information Technology, or a related field. Equivalent combination of education and experience considered. - 2–4 years of experience in business analysis, operations, or process optimization. - Proven hands-on experience building solutions in Smartsheet (Certification highly preferred) and/or Microsoft 365 Power Platform. - Demonstrated experience leading others in process analysis and redesign initiatives. Requirements - Skills & Competencies - Analytical Thinking: Strong ability to map out processes, identify inefficiencies, and design intuitive technical solutions. - Project Management: Excellent organizational skills to manage multiple optimization projects simultaneously, with the ability to prioritize and present status to management. - Communication: Ability to clearly explain technical solutions to non-technical stakeholders and train end users. Must have strong written and verbal communication skills. - Ideal Candidate will possess: - Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. - Demonstrates initiative, personal awareness, professionalism and integrity, and exercise confidentiality in all areas of performance. - Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. - Follows OSHA regulations, RadNet and site protocols, policies and procedures. - Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. Benefits - Pay Range $70,000 - $95,000 per year

Role Description We're looking for a customer-focused Travel Concierge Specialist to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role is ideal for someone who enjoys organization, communication, and providing high-quality support throughout the travel planning process. - Assist clients with travel reservations, itinerary coordination, and booking support - Communicate with clients regarding travel preferences, updates, and confirmations - Coordinate schedules, accommodations, activities, and travel-related details - Maintain accurate client records and booking documentation - Provide timely, professional support to help ensure a smooth travel experience Qualifications - Strong communication and customer service skills - Comfortable working independently in a remote environment - Organized, detail-oriented, and dependable - Comfortable using online systems and digital tools - Travel, hospitality, or client support experience preferred but not required - Must be a citizen of the United States, United Kingdom, Australia, LATAM, and Spain Benefits - Fully remote with flexible scheduling options - Training, onboarding, and ongoing support provided - Opportunity for growth within the travel and hospitality industry - Supportive team environment with structured systems and resources