Role Description En Initium Software, no somos una consultora tradicional; somos socios estratégicos que conectamos al mejor talento con los proyectos más desafiantes del mercado. Como Genesys Cloud Software Engineer, tu misión no será solo picar código; serás la mente maestra detrás de la arquitectura, automatización e integración de soluciones críticas dentro de nuestra plataforma de cloud contact center. Colaborarás mano a mano con Program Directors, Product Owners y equipos de arquitectura para transformar requisitos complejos en sistemas escalables de alto impacto. Si buscas un lugar donde tu trabajo deje huella, este es tu sitio. Qualifications - Más de 5 años desarrollando soluciones sólidas en Genesys Cloud (especialmente en flujos de Architect e integraciones API). - Dominio de REST APIs y desarrollo/scripting con JavaScript y Python (ETL). - Nivel de inglés intermedio-alto (B2 mínimo) y español fluido, con capacidad para comunicarte de manera efectiva en entornos internacionales. - Capacidad analítica para traducir requerimientos de negocio en soluciones técnicas estables y escalables. Requirements - Experiencia en integraciones basadas en eventos (como EventBridge). - Experiencia o exposición previa a sistemas CRM, específicamente Microsoft Dynamics. - Conocimientos en bots, herramientas de automatización o plataformas de IA conversacional. - Certificaciones oficiales de Genesys Cloud o de proveedores Cloud (AWS). - Pasión por aprender, compartir ideas y evolucionar junto al equipo. Benefits - Salario fijo acorde a tu experiencia técnica y de mercado. - Modalidad 100% remota desde España para que manejes tu propio balance de vida. - Un entorno dinámico guiado por la autonomía, la colaboración mutua y un equipo de alto desempeño que te inspirará a superarte. - Un espacio donde se valora tu iniciativa, se reconoce tu impacto real y se apuesta firmemente por tu evolución y plan de carrera.

Role Description - Design and implement cloud architectures using Oracle Cloud Infrastructure (OCI). - Lead migration of workloads from on-premises or other clouds to OCI. - Architect high availability, disaster recovery, and fault-tolerant OCI solutions. - Design OCI networking (VCNs, subnets, DRGs, load balancers, FastConnect). - Implement security best practices (IAM, compartments, policies, KMS, Vault). - Architect OCI compute, storage, and database services (Autonomous DB, Exadata Cloud Service). - Collaborate with DBAs, application teams, and security teams. - Define OCI governance, landing zones, and best practices. - Implement Infrastructure as Code using Terraform (OCI provider). - Monitor, optimize performance, availability, and cloud costs. - Provide technical leadership and architectural guidance. Qualifications - Bachelor's degree in Computer Science, Engineering, or equivalent experience. - Experience with Terraform and OCI Resource Manager. Requirements - Bachelor's degree in Computer Science, Engineering, or equivalent experience. - Experience with Terraform and OCI Resource Manager.

• Research new cloud technologies • Analyze and align with clients • Develop Terraform resources for the Google provider • Work in an international team

• Design, build, and operate core platform services and APIs used to deploy and serve production workloads at scale. • Own service reliability end-to-end, driving improvements in availability, scalability, performance, and operational excellence. • Lead efforts to optimize backend services for throughput, latency, and cost efficiency across distributed infrastructure. • Design and manage Kubernetes-based workloads, including GitOps deployment pipelines, environment configuration, and resource utilization optimization. • Own and improve critical parts of the service lifecycle, including packaging, versioning, testing strategies, validation, and deployment automation. • Implement and evolve observability practices (metrics, logging, tracing, alerting) to improve visibility and operational resilience of backend services and pipelines. • Partner closely with product, infrastructure, security, and data teams to design scalable platform capabilities that enable new product features. • Contribute to technical design discussions, propose architectural improvements, and mentor junior engineers through code reviews and knowledge sharing. • Participate in and help improve operational processes, including incident response, on-call rotations, and post-incident reviews.