Role Description The Senior Director of Health Plan Strategy and Business Development partners with our Health Plans clients on strategic initiatives to ensure future success. This role is accountable for driving strategic business development, overseeing proposal execution, and shaping product innovation that delivers measurable value to clients and patients. Through cross-functional leadership, client engagement, and data-driven decision-making, the Senior Director ensures scalable, market-aligned solutions that advance enterprise goals and strengthen the organization’s competitive position. Additionally, the Senior Director partners with our health plan executive team to analyze how current pharmacy trends intersect with our clients’ organizational goals and strategic growth initiatives. This role will have the opportunity to identify growth in membership and value across the healthcare ecosystem. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities - Support development of the strategic plan, long range plan and annual business plans within the Health Plan team. - Identify key themes and critical initiatives. - Track progress against plans, identify deviations and suggest plans to remediate. - Partner with Client Executives and key business stakeholders to develop and execute a strategic client plan that addresses client’s business needs. - Establish, cultivate, and manage the customer relationship at multiple levels, serving as a trusted business advisor to the client. - Build solid cross-functional partnerships across HR, Communications, and business leaders. - Prepare and/or contribute to the preparation of reports, briefings, and presentations. - Refine client strategy through continual discussions with client stakeholders and understanding of client context. - Act as “ambassador” for Optum at client, advancing Optum’s interests with client stakeholders. - Negotiate contractual agreements, statements of work, serving as liaison with contracting, legal, and finance. - Assess the value our solutions are delivering and lead team members to develop approaches that increase value. - Engage cross-functional client teams on the delivery of services, escalating issues where necessary. - Own identifying expansion/enhancement opportunities and facilitate contracting processes. - Maintain accurate and current client plan in CRM System (SalesForce.com). - Ensure Client Satisfaction and client willingness to serve as a reference. Qualifications - Bachelor degree. - 5+ years of project management and/or analytical experience. - 5+ years of experience working with senior level c-suite executives. - 2+ years of experience with PBM Medicaid Medicare client contract management. - Experience messaging, positioning, and presenting information for maximum customer impact. - Experience initiating project plans and successfully managing projects to full execution. - Experience leading the RFP process, finalist presentations, and negotiating client contracts. - Experience working with complex health care solutions. - Profit & loss PBM client contract management experience. - Solid understanding of operations, reporting, and forecasting. - Ability to travel up to 25%. Preferred Qualifications - MBA. - 5+ years of healthcare industry experience. - 3+ years of experience in strategic client relationship management within a PBM or Health Plan. - Project management experience. - Experience with PBM Medicare Part D and Medicaid. - Experience with PBM rebates and values. - Experience leading organizational programs of high complexity. - Background in strategic planning, governance, or portfolio management. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

• Serve as the primary integration point across Provider Contract Development and key partner functions, ensuring alignment of priorities, timelines, risks, and business objectives • Lead governance forums, operating reviews, and renewal planning activities that support contract lifecycle visibility, stakeholder alignment, and execution readiness • Coordinate cross-functional implementation activities and facilitate resolution of risks, dependencies, and execution barriers impacting provider contracting initiatives • Develop and maintain reporting, dashboards, contract expiration tracking, renewal status reporting, and other tools that support organizational visibility and informed decision-making • Provide leadership with actionable insights regarding renewal timelines, implementation progress, workload distribution, stakeholder readiness, and emerging risks • Drive continuous improvement initiatives that enhance scalability, transparency, consistency, and operational effectiveness across Provider Contract Development • Partner with CCFT and business stakeholders to advance workflow optimization, automation opportunities, reporting enhancements, and AI-enabled capabilities • Build term sheets and complete request for proposals (RFPs) as needed to provide pricing offers to customers • Maintain a comprehensive understanding of key customer’s financials, growth drivers, membership, mergers/acquisitions, end customers, etc • Support ad-hoc requests by senior leadership for product and/or customer related needs • Lead special projects and business process improvement initiatives that strengthen organizational effectiveness and operational maturity • Support annual planning, prioritization, and resource discussions through reporting, analysis, and operational insights • Champion effective communication, collaboration, and information sharing across stakeholders to support successful execution of provider contracting priorities

• Develop business opportunities and lead large-scale campaigns to win new markets and generate revenue • Negotiate and close complex, high-value contracts • Communicate with, train, and support the regional sales team • Identify new opportunities by combining GE’s HVDC and FACTS services portfolio • Develop customer-focused solutions to resolve client challenges • Prepare, manage, and report progress on the annual operating plan

• Qualify inbound leads, via meetings, email phone or Chat-bots, from their Target Account List • Build quality, qualified pipeline in your targeted set of accounts • Work closely with your allocated Account Executive and or sales teams to research and strategize on how to approach targeted accounts • Use a variety of tools to identify prospect key contacts at target accounts and build a personalized approach • Execute appropriate outbound strategies by building out relevant content • Work with your Manager and Account Executives on prioritizing your time and efforts to maximize pipeline generation