Role Description The Senior Director of Health Plan Strategy and Business Development partners with our Health Plans clients on strategic initiatives to ensure future success. This role is accountable for driving strategic business development, overseeing proposal execution, and shaping product innovation that delivers measurable value to clients and patients. Through cross-functional leadership, client engagement, and data-driven decision-making, the Senior Director ensures scalable, market-aligned solutions that advance enterprise goals and strengthen the organization’s competitive position. Additionally, the Senior Director partners with our health plan executive team to analyze how current pharmacy trends intersect with our clients’ organizational goals and strategic growth initiatives. This role will have the opportunity to identify growth in membership and value across the healthcare ecosystem. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities - Support development of the strategic plan, long range plan and annual business plans within the Health Plan team. - Identify key themes and critical initiatives. - Track progress against plans, identify deviations and suggest plans to remediate. - Partner with Client Executives and key business stakeholders to develop and execute a strategic client plan that addresses client’s business needs. - Establish, cultivate, and manage the customer relationship at multiple levels, serving as a trusted business advisor to the client. - Build solid cross-functional partnerships across HR, Communications, and business leaders. - Prepare and/or contribute to the preparation of reports, briefings, and presentations. - Refine client strategy through continual discussions with client stakeholders and understanding of client context. - Act as “ambassador” for Optum at client, advancing Optum’s interests with client stakeholders. - Negotiate contractual agreements, statements of work, serving as liaison with contracting, legal, and finance. - Assess the value our solutions are delivering and lead team members to develop approaches that increase value. - Engage cross-functional client teams on the delivery of services, escalating issues where necessary. - Own identifying expansion/enhancement opportunities and facilitate contracting processes. - Maintain accurate and current client plan in CRM System (SalesForce.com). - Ensure Client Satisfaction and client willingness to serve as a reference. Qualifications - Bachelor degree. - 5+ years of project management and/or analytical experience. - 5+ years of experience working with senior level c-suite executives. - 2+ years of experience with PBM Medicaid Medicare client contract management. - Experience messaging, positioning, and presenting information for maximum customer impact. - Experience initiating project plans and successfully managing projects to full execution. - Experience leading the RFP process, finalist presentations, and negotiating client contracts. - Experience working with complex health care solutions. - Profit & loss PBM client contract management experience. - Solid understanding of operations, reporting, and forecasting. - Ability to travel up to 25%. Preferred Qualifications - MBA. - 5+ years of healthcare industry experience. - 3+ years of experience in strategic client relationship management within a PBM or Health Plan. - Project management experience. - Experience with PBM Medicare Part D and Medicaid. - Experience with PBM rebates and values. - Experience leading organizational programs of high complexity. - Background in strategic planning, governance, or portfolio management. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.