• Work directly with clients on implementing the monday.com platform, understanding their needs, mapping processes, and proposing customized solutions. • Collaborate in requirements-gathering, planning, and training sessions (Kickoff, Discovery, Validations, Trainings, etc.). • Configure and tailor the monday.com platform with a high degree of customization according to each client's business rules and requirements. • Support the full implementation lifecycle: Kickoff, Discovery, Development, Validation, Training, Go Live, and Support. • Prepare technical documentation and support materials, such as Functional Analysis, Technical Analysis, solution documentation, Proof of Concept (PoC), and others. • Identify opportunities for continuous improvement in platform usage and propose enhancements. • Ensure strategic adoption of the platform by the client.

• Work directly with clients on implementing the monday.com platform, understanding their needs, mapping processes, and proposing strategic, customized solutions. • Lead requirements-gathering, planning, validation, and training meetings, ensuring alignment between expectations, deliverables, and project objectives. • Configure and customize the monday.com platform according to each client's business rules and specific requirements. • Manage the full implementation lifecycle, from kick-off and discovery to go-live and post-launch support, ensuring delivery quality and a positive customer experience. • Prepare functional and technical documentation, support materials, workflows, and records related to implementations. • Identify continuous improvement opportunities, proposing enhancements and new platform use cases. • Act in a consultative capacity, contributing to strategic solution adoption and strengthening client relationships.

Role Description Senior Implementation Consultant for an Occupational Health & Hygiene Management System used by various industries (mining, construction, manufacturing, food processing, motor manufacturing). - 100% remote work from home with travelling to clients as requested (head office is based in Centrion). - Mandatory: Must have a valid driver’s license and own reliable car. - Minimum 5-8 years’ experience in implementing Enterprise Business Systems. - Clean ITC/credit record and no criminal record. Qualifications - Matric plus IT Degree huge advantage (B-Eng Industrial Engineer / BCom IT/BSc IT) or specific ICT courses related to projects and systems implementations. - Minimum 5-8 years’ experience in implementing Enterprise Business Systems. Requirements - Solid knowledge and skills to perform SQL coding for: - Selects, updates, joins - Scripts - SQL views - Query analysis - Data migration scripts - Stored procedures - Triggers - Provide technical specifications for implementation. - Understand, follow and implement various customer change control processes. - Testing (System testing, data testing & process testing). Benefits - Salary is market-related and negotiable depending on the candidate’s skills, experience and qualifications. - Includes a basic salary plus Group Scheme (Unemployment insurance, life insurance and disability fund). - Medical Aid and Retirement Fund is not paid by the company (for candidate’s own account). - Includes standard sick leave, study leave, compassionate leave and 20 days annual leave. - Equipment and expenses to perform your work will be provided by the company, including: - Notebook - Connectivity and mobile allowance for being away from home - Travelling to customers - Accommodation and subsistence when on site Travelling involved - Expected to travel to customers either by road or by air depending on distance. - Most clients are based in South Africa with possibility of cross-border travel to African countries. - Most travels are in-and-out daily and constitute on average a round-trip of 300km. - Further distances of round-trip 600km require stay-over. - Instances do occur where stay is required for a week. - During project phases, overnight stays are generally from Monday to Thursday during training and system go-live phases. - There is connectivity to most customers. Support can be done remotely. - Travelling is necessary for face-to-face customer communication, upgrades, implementations, etc. Occasional after-hours work - Many system upgrades occur after hours, requiring occasional after-hours work. Implementation system experience preferred/huge advantage - SHEQ Systems - EHS Software Implementation - Occupational Health & Hygiene Management Systems - Employee Health/Wellness Systems - Medical Surveillance Systems - Workforce Health Management Systems - Industrial Hygiene Software - Exposure Monitoring Systems - Clinic Management Systems - Corporate Health Systems - Mine Health and Safety Systems - Risk Management Systems - Incident Management Software - Safety Management Systems Job functions - Gain expert knowledge of the functionality and capability of the business system. - Define business requirements. - Mapping - business system to business requirements. - Implement business system, including but not limited to: - Project Lead - Requirements Analysis - Configure System - Train user on System - Support System (business owners, key users & end users) Package & Remuneration - Salary Market Related

Role Description Commvault is seeking a skilled Implementation Specialist to join our Professional Services organization, reporting to the Area Services Manager. This role is responsible for delivering solution deployments to customers across the United States and Canada, ensuring successful implementation and high levels of customer satisfaction. This position is ideal for a technically strong professional who thrives in customer-facing environments and enjoys solving complex data protection challenges. You will work directly with clients to understand their requirements, design and deploy solutions, and ensure systems are properly configured and optimized. We are looking for someone who brings a strong work ethic, attention to detail, and a commitment to delivering quality outcomes while building trusted relationships with customers. - Partner directly with customers to review requirements, define solutions, and execute deployments - Deliver implementation services aligned to scope defined by the client and sales teams - Design, deploy, and configure Commvault solutions in enterprise environments - Perform system installations and upgrades - Lead data migration and onboarding initiatives - Conduct environment assessments and health checks - Troubleshoot technical issues and provide resolution during implementation - Validate completed work to ensure accurate configuration and alignment with customer expectations - Maintain a strong focus on customer satisfaction throughout the implementation lifecycle Qualifications - 5+ years of experience in data protection or backup and recovery environments - 2+ years of consulting or customer-facing experience - Experience with enterprise storage hardware such as HDS, Dell EMC, NetApp, Oracle, or Quantum - Working knowledge of cloud storage platforms including Azure, AWS, or Oracle Cloud - Proficiency in backup and recovery for Microsoft SQL, Exchange, and SharePoint - Experience with storage systems including SAN, NAS, object, and cloud storage - Familiarity with operating systems including Windows and Linux - Technical exposure to databases such as Oracle, SAP, or similar platforms - Hands-on experience with Commvault or comparable data protection solutions - Understanding of SaaS-based data protection models - Strong communication and presentation skills - Analytical mindset with strong problem-solving skills - Ability to adapt in fast-paced environments Requirements - Preferred qualifications include Commvault certifications - Bachelor’s degree or equivalent professional experience Benefits - Continuous professional development and product training - Clear career growth and advancement opportunities - Inclusive company culture - Comprehensive global benefits package