Empowering people to take control of health
Associate Customer Insights Manager
Location
United States
Posted
2 days ago
Salary
$91.4K - $152.3K / year
Seniority
Mid Level
Job Description
Associate Customer Insights Manager
Dexcom
• Leads primary qualitative and quantitative research projects, including clarifying market research objectives, designing research methodology, developing questionnaires and discussion guides, programming surveys, analyzing data, and putting together summative reports. • Works closely with internal stakeholders and external research partners to ensure the successful development of the methodology and execution of the fieldwork. • Develops and presents clear storylines with insightful data and provides recommendations by integrating the data with existing team knowledge. • Analyzes available syndicated and secondary research and extracts insights relevant to support and enhance primary research projects. • Identifies common themes throughout all available research data and synthesizes it into actionable insights. • Collaborates and works cross-functionally to drive business results in a fast-paced environment.
Job Requirements
- Minimum of 5 years of experience planning and executing qualitative and quantitative market research projects in pharmaceutical, med tech/medical device, or consumer packaged goods organizations.
- First-hand experience with integrating brand market research methodologies in support of brand planning and execution plans.
- Exceptional written and oral communication skills, with the ability to translate data into compelling stories and influence stakeholders through clear, insight-led recommendations.
- Strong analytical skills, including quantitative data analysis and working knowledge of advanced research methods such as conjoint, discrete choice modeling, price elasticity, and segmentation.
- Strong attention to detail and ability to ensure accuracy, consistency, and quality across research deliverables.
- Proven ability to collaborate effectively with internal stakeholders, external vendors, and cross-functional partners while building positive working relationships.
- Strong project management and organizational skills, with the ability to manage multiple priorities and execute projects with appropriate supervision.
- Strong command of MS Office software (advanced user of PowerPoint and Excel).
- Command of basic statistics theory.
Benefits
- A full and comprehensive benefits program.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
- Growth opportunities on a global scale.
- A front row seat to life changing CGM technology.
- Learn about our brave #dexcomwarriors community.
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