• Partner with the Chief Commercial Officer to develop the bookings plan, establish pipeline coverage targets, and drive a consistent forecasting cadence across new business, customer expansion, and strategic partnerships • Own the design and execution of annual sales capacity planning, territory assignments, and quota setting, continuously refining the model as the business evolves and priorities shift • Serve as the trusted source of truth for revenue performance- providing clear visibility into forecast accuracy, pipeline health, growth opportunities, and areas of risk so the leadership team can make informed decisions with confidence • Own the entire go-to-market operating system - from lead generation through closed won - partnering with Marketing and Sales to optimize funnel performance, pipeline conversion, lead routing, account prioritization, and demand generation ROI • Lead our revenue technology stack, owning HubSpot, CRM strategy, data governance, and GTM systems while partnering with Data and Analytics to establish a trusted source of truth for revenue reporting, forecasting, and executive dashboards • Drive the operating cadence of the business, including weekly pipeline reviews, forecast calls, quarterly business reviews, and post-mortems that surface risks, identify opportunities, and improve execution • Build scalable sales processes by operationalizing our sales methodology, qualification framework, pricing strategy, deal desk, contracting workflows, and enablement assets that help the team consistently win • Design and administer sales compensation programs, including quotas, territories, accelerators, SPIFFs, and incentive plans that align behavior with company growth objectives. • Partner with our Partnerships team to operationalize partner-sourced revenue, including pipeline management, attribution, deal registration, and performance measurement to ensure partner investments generate measurable business impact

• Overseeing critical functions across a student and affordable housing portfolio related to revenue management, utility and submetering management. • Supports revenue and financial performance by monitoring rents and market conditions to ensure communities optimize revenue. • Supports managing utility allowances and submetering while maintaining compliance with LIHTC requirements. • Requires strong LIHTC knowledge, attention to regulatory compliance, and operational oversight from construction through property management. • Dynamic, multi-functional role requiring 25% travel to communities. • Collaborate across development, construction, accounting, asset management and site teams, and direct management of both regulatory and operational processes.

• The role of the Revenue Cycle and Coding Business Operations Manager supports the strategy, planning, and execution of key operational initiatives across the Revenue Cycle Management and Medical Coding functions. • This role partners with operational leaders, technology, product, and customer success to optimize how people, process, and technology align to deliver high-quality services that support our broader product portfolio. • This role requires a strategic thinker with strong analytical and communication skills, operational experience in healthcare services, and the ability to translate business goals into executable plans. • Drive operational excellence by designing scalable processes, improving efficiency and quality, and maintaining documentation, SOPs, and implementation tracking to support growth and workforce management. • Optimize operational technology and platforms by monitoring tool performance, identifying gaps, defining requirements, and aligning capabilities with business needs and priorities. • Drive data-informed decision-making by developing KPIs, dashboards, and analytics, analyzing trends and risks, and providing insights and recommendations to improve performance and outcomes.

• Ensure the quality of revenue data by integrating HubSpot, billing, contracts, and engagement into a single, actionable source; • Create and manage integrations between tools (via API and custom code); • Analyze performance, map hypotheses, identify bottlenecks in workflows, and propose automations and continuous improvements; • Develop internal AI-powered tools — organize sprints and validate solutions with internal and external stakeholders; • Maintain the technical health of the area by troubleshooting dashboards and data pipelines.