• Measure and ensure operational success of the Digital Platforms’ applications and ancillary systems. • Support the DPE (Data Platforms & Engineering) systems and its stakeholders (Marketing, Insights & Analytics) around subscriber acquisition, campaign, storefront (Apple, Google), and data sets. • Create database schemas, and develop stored procedures, functions, views, and triggers. • Optimize and tune reporting queries for desired performance. • Create real time dashboards and reports for platform observance to support the client development and backend services teams to ensure 100% systems uptime. • Aggregate data from multiple sources to establish a robust reporting platform of operational, subscriber, and MarTec efforts. • Collaborate with internal and external teams in analyzing data in the video production and customer buy flow spaces to assure data quality. • Collaborate on KPIs for the Digital Platforms and Data Engineering teams. • Provide executives and management with requested reports. • Work closely with the functional departments to maintain an in-depth knowledge of the business and new features to grow future data road map initiatives. • Resolve technical issues, log problems, and educate peer engineers. • Escalate related matters to appropriate departments. • Support Customer Care and Application Engineers in providing data to aid in troubleshooting of issues and user information. • Give recommendations and implement ideas to improve and ensure data reliability, efficiency, and quality. • Employ sophisticated analytics, statistical methods, and data models to prepare data for use in predictive and prescriptive modeling. • Explore and examine data to find hidden patterns. • Discover opportunities for new data acquisition. • Mentor team members across the organization on data products (Analysts, Developers, QA, Jr. Engineers). • Establish processes and create documentation for accessing data and systems. • Confirm legal, compliance, and Personally identifiable information (PII) protections are in place.

• Own technical onboarding for market makers and institutional partners end to end, from first API call to live trading, across our CLOB, WebSocket feeds, and RFQ gateway. • Serve as the primary technical contact post-onboarding, triaging issues, debugging integrations in production, and coordinating with engineering on fixes. • Write and maintain integration guides, code samples, and SDK documentation that reduce time-to-live for new partners. • Monitor the health of active partner integrations proactively and surface issues before partners report them. • Translate partner feedback, including bugs, missing features, and API pain points, into clear, actionable input for product and engineering. • Build and maintain code samples in Python and TypeScript that partners can actually use, not just reference. • Act as the technical bridge between trading firms and internal engineering, explaining complex system behavior clearly to both sides.

• Lead Technical & Business Discovery • Architect AI-Driven CX & ES Solutions • Drive Technical Strategy Through the Sales Cycle • Integrate & Scale • Collaborate & Influence • Measure & Optimize Impact • Champion AI Adoption • Stay Ahead of the Curve

• Work on designing system architectures that meet business requirements, ensuring scalability, security and performance; • Define appropriate technologies, standards and frameworks, including APIs, cloud, microservices and event-driven architectures; • Promote an engineering culture and the best practices established by the IT & Ops Directorate; • Act as a bridge between technical and strategic areas, ensuring alignment between business needs and viable technical solutions; • Lead and disseminate technical knowledge inside and outside the Architecture team; • Analyze the existing systems ecosystem, identifying opportunities for improvement with a focus on technical and financial efficiency; • Plan and evolve the technology stack, evaluating new solutions and innovations; • Create, maintain and evolve technical artifacts such as documentation, services and products, with a focus on automation and efficiency; • Actively participate in agile ceremonies and interact with multidisciplinary teams.