• Lead and scale a high-performing team of Product Designers and UX Researchers, fostering a culture of rigorous feedback, continuous learning, and psychological safety. • Define clear career ladders, provide actionable coaching, and elevate execution across both generative UX research methodologies and high-fidelity interaction design. • Drive the internal adoption of emerging AI and automated tooling within the design lifecycle (e.g., AI-assisted prototyping, automated UI generation, and LLM-driven research synthesis) to exponentially maximize team velocity. • Partner with Product and Engineering to define how AI elegantly enhances the Oyster user experience, translating complex global compliance, tax, and payroll data into proactive, multi-modal, and agentic workflows. • Modernize our Design Ops and scale our global design system to seamlessly integrate automated, intelligent tokenization and intelligent layout generation. • Serve as a strategic peer to Engineering, Product, GTM, and Data/AI leaders to align UX strategy with business growth, data model capabilities, and technical feasibility. • Establish design principles for responsible AI, transparency, and data privacy, ensuring automated workflows maintain user trust in a high-stakes compliance environment.

Requisition Number: 2372932 Are you an experienced product design professional looking to take the next step and make an impact within our Product Experience and Design team? Do you thrive in an environment where you're empowered to innovate, challenge ideas, and create meaningful change? If so, then I encourage you read on. About the Team / Business Area: The Product Experience & Design team operates across organisation. You'll be focusing on the Community Pharmacy and Hospital domains, supporting a broad portfolio of EMIS healthcare products used by frontline professionals. The team brings together Product Designers and a Senior User Researcher, working collaboratively to deliver end-to-end user experiences grounded in customer-driven research and user-centred design best practices. About the Role: This role is an exciting opportunity to join our Product Design team as a Senior Product Designer. You will be working closely with Product Managers, Business Owners, Clinical Design & Safety, and wider stakeholders to ensure solutions are insight-led, evidence-based, and aligned to real-world healthcare needs-supporting workflows, operations, and the day-to-day running of pharmacy and hospital services. Key Responsibilities:• Partner with Product Managers and Owners to align UX best practice into agile delivery processes• Develop a holistic view of the Community Pharmacy experience to design solutions that respond to user needs• Apply strong research knowledge to identify appropriate methods and influence stakeholders to plan discovery activities• Ensure the continuous use of insights (desk and user research) to inform design decisions• Ability to drive forward and help foster an innovative design approach with your Product Design and cross functional colleagues, including facilitating Design Thinking and Requirements Gathering workshops to ideate around both user and stakeholder needs• Identify appropriate UX activities and deliverables for specific requirements• Develop user journeys, task flows, storyboards, annotated wireframes, and prototypes to communicate and validate design ideas Who You Are: You will be a proactive and creative Product Designer with a passion for designing meaningful user experiences. You thrive in collaborative environments and are confident working with a wide range of stakeholders to influence outcomes and drive user-centred thinking. You bring a balance of strong UX expertise, analytical thinking, and communication skills to deliver impactful design solutions. Key Skills, Experience & Qualifications• Passionate about focusing design solutions on end user needs, while balancing technical and business constraints• Able to talk confidently with engineers to understand how back-end data and technical integrations impact user flows whilst incorporating exception handling and rule mapping into design outputs• Able to work across the wider business to ensure all aspects of regulation and clinical safety are considerations in your design solutions• Excellent analytical and problem-solving skills• Strong storytelling skills, with the ability to clearly communicate design decisions based on insight• Expert Figma user, working with shared Design Systems to produce high-fidelity designs and prototypes At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2025 UnitedHealth Group. All rights reserved. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Leads the design strategy and execution on their product team, with guidance and coaching from UX and product leadership • Helps define the design work that delivers business outcomes for their product teams • Consults with the product owners, technology partners, and research to help inform product strategy that cultivates value • Contributes to the culture of our UXD and product teams

• You'll create and iterate on powerful tools for marketing teams using our Agents product suite. This means: • 0-1 innovation: You're building new products in uncharted territory. • Rapid iteration: Demonstrate your thinking through rapid designs and prototypes, not endless presentations. • Product strategy: You'll connect directly with customers through research sessions, synthesize insights from usage data and feedback, and use that understanding to influence product direction and prioritization. Your voice will shape what we build. • Live collaboration: You'll work directly with other designers, engineers, and PMs to define product details as a team. • High growth: We don't expect you to know everything. We expect you to learn fast.