Role Description Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT has provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits. Qualifications - Experience in Salesforce and Oracle solutions. - Strong understanding of CRM and related applications. - Ability to support sales, marketing, and service functions. - Knowledge of financial reporting, HR, and Business Intelligence. Requirements - Proven track record in consulting or related fields. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Strong problem-solving skills. Benefits - Comprehensive Medical Insurance (PPO High Deductible or Copay plans) with Wellness Program and Teledoc. - Health Savings Account (HSA). - Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose. - Dental Insurance Options. - Vision Insurance Options. - Critical Illness Insurance. - Accident Insurance. - Hospital Indemnity Insurance. - Profit-Sharing Program. - 401(k) Program (available after eligibility period). - Travel Incentive. - Employer-Paid Life and Accidental Death & Dismemberment Insurance. - Employer-Paid Short-Term Disability. - Employer-Paid Long-Term Disability. - Dependent Care Flexible Spending Account (FSA). - Bi-Weekly Pay via Direct Deposit. - Employee Discount Marketplace. - Voluntary Benefits (Life Insurance, Pre-Paid Legal, Pet Insurance). - Paid Time Off, Paid Sick Leave, Paid Holidays. - Flexible Scheduling. - Remote Work. - Learning and Development Activities. - Employee Assistance Program.

Role Description The QA Engineering Manager is responsible for leading and advancing quality assurance engineering practices across a diverse portfolio of desktop and SaaS products. This position is accountable for establishing and executing a modern quality strategy focused on automation, scalable test frameworks, AI-assisted quality practices, and standardized processes across the organization. This role operates at both a strategic and operational level, providing leadership in team development, quality governance, release confidence, and continuous improvement initiatives. The Engineering QA Manager partners closely with Engineering, Product Management, DevOps, Platform/IT, and Support teams to implement consistent testing methodologies, improve product quality, and optimize delivery processes. The position requires strong people leadership combined with technical expertise in: - Test automation - Desktop and web application testing - CI/CD integration - Emerging AI technologies that enhance test design, defect detection, issue triage, and overall engineering productivity Qualifications - 10-15 years of experience in Quality Assurance / Quality Engineering including at least 5+ years of experience leading teams - Experience managing teams that support both SaaS and desktop solutions - Strong knowledge of modern QA practices including functional, regression, API, UI automation, end-to-end release testing - Good written and verbal communication skills - Practical experience in integrating test practices into CI/CD processes - Strong understanding of SDLC agile delivery models and release management - Ability to create and standardize QA processes cross-teams and cross-departments - Technology background to understand complex multi-server and/or container SaaS solutions with ability to navigate across them for the purpose of validating expected outcomes - Experience with test case management as well as issue tracking tools - Capable of coordinating security-oriented testing in partnership with security and engineering teams The following are considered a plus: - AI-assisted QA practices - Git or similar source code repository experience - Experience managing quality for multi-tenant public cloud solutions running native services - Understanding of modern security principles and ability to apply it to organization-wide QA practice Requirements - Establish clear team structure, role clarity, career growth and performance expectation among QA engineering staff - Balance resource allocation across multiple projects and product offerings aligning with strategic priorities, defined roadmap and release schedules - Work with other engineering leaders in building strong culture of quality ownership, accountability, continuous improvement and collaboration - Mentor team members in modern QA engineering practices, automation and quality metrics - Manage contractor contributions to ensure consistency in quality, output, standards and integration across all teams - Define and execute a unified QA strategy across the organization - Establish and standardize scalable, repeatable QA processes across teams and products - Lead development and scaling of sustainable test automation strategy across the entire products portfolio identifying opportunities to increase ROI by prioritizing high-value, high-repeatability scenarios and reducing low-value test efforts - Be a key driver in defining standards for automated test architecture, code quality, maintainability and reporting - Partner with development teams to ensure automation is integrated into CI/CD practices - Advocate for customers by presenting their perspective in developer-level design and implementation discussions - Track and improve key quality indicators such as automation coverage, reliability, defect escape trends and false-failure rates - Evaluate and introduce practical uses of AI to improve QA efficiency and product quality - Refine existing, establish new and institutionalize best practices, policies and quality gates/metrics across all teams creating standard operating models for test planning, test case design/documentation, defect lifecycle management, release readiness assessment and UAT support Benefits - This position offers remote work flexibility, with a preference for candidates located in the Rochester, NY area to enable increased in-person and onsite collaboration as business needs evolve - This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand Additional Information - This is primarily an office-based role requiring extended periods of sitting and frequent use of hands for typing, writing, and operating standard office equipment - The position requires effective verbal and written communication - Occasional standing, walking, bending, reaching, or lifting of office supplies or small equipment up to 25 pounds may be required - Visual acuity sufficient for reading, computer work, and document review is necessary - Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position AAP/EEO Statement BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated. Compensation USD 140,000 - USD 150,000 yearly

• Perform quality assurance efforts on multiple application releases, monitor and document testing activities. • Design, develop and maintain test cases and strategies for cross-browser testing and multiple user scenarios. • Satisfy release deliverables, project testing requirements and other quality assurance responsibilities. • Collaborate with team to understand product changes and QA testing requirements to deal with issues/defects in a timely manner. • Work within a testing feedback loop with other developers and team members. • Create written documentation and procedures for application testing and compliance. • Debug test environment, automate sprints, and develop testing scenarios. • Test emerging technologies and internal tools to improve SQA testing processes. Create scripts to automate test cases and conduct routing tasks. • Participate in regular scrum meetings, product team planning sessions, and user story drafting sessions, at the direction of the Product/Project Managers. • Participate in product releases during non-peak use times of the day by clients.

Role Description BTS North America (NAM) team is seeing an increasing number of requests for French (Canada) translation projects. To meet this growing demand, we are looking to add a French (Canada) Linguist/Reviewer (Contractor) to our team to support with overflow work when needed. We are currently seeking a freelance, native speaking French (Canada) Linguist/Reviewer (Contractor) who will contribute to BTS’ work, which specializes in the “People Side of Strategy” for many Fortune 100 & 500 companies. BTS partners with global organizations to translate high-impact learning, leadership, and business execution materials. We are looking for an experienced Linguist/Reviewer (Contractor) to support our growing portfolio of multilingual projects. In this role, you will deliver accurate, high-quality translations that meet BTS quality standards and project deadlines. The French (Canada) Linguist/Reviewer (Contractor) role will work closely with our NAM Translation team to review and ensure the high-quality of French (Canada) translated content before it’s finalized and ready for client use. This includes ensuring that the terminology and style of the translated content is consistent with both BTS and client standards and aligns with the needs of the project. The goal is to have the translation read like a natural piece of content created for the local market. What you will do - Review and revise AI/machine translated files in Phrase TMS (translation tool/CAT editor). - Check and edit, or check and provide feedback, on translated materials (outside of Phrase) across a range of formats including assets for both print and digital use (some examples: videos, PPTs, PDFs, docs, eLearning modules, digital assessments, and self-paced digital content). - Utilize designated glossaries/style guides/translation memories consistently across project deliverables. - Understand the terminology and preferences of both BTS and the client. - Flag any scope, timeline or quality concerns proactively. - Meet all agreed upon project deadlines. - Work closely with the NAM Translation team on projects/deliverables. - Access and share files with the team using Box (a cloud-based service). - An occasional video call with the NAM Translation team, the local BTS team, or the client’s local team (this is very rare, but it could happen for a large-scale, strategic project). Qualifications - A native French (Canada) speaker. - Fluency in English (both written and spoken). - Based in the United States (or North America). - Minimum 3 years of experience in professional translation, localization, or translation review. - Ability to work independently and manage time effectively to meet project deadlines. - An excellent communicator, able to articulate changes in both English and the target language. - Meticulous, with high attention to detail. - Flexible - understands the nature of translations and corporate work and has flexible availability for accepting such work. - Can maintain confidentiality - will comply with/follow BTS and client data security & IP policies. - Collaborative and is willing to communicate with the NAM Translation team, the local BTS team, or the local client team (if needed). Preferred - Experience with Phrase TMS is a huge plus. - Experience with corporate training content and/or instructional or eLearning modalities is a benefit. - Familiarity with BTS or comparable consulting/learning organization content is also beneficial. How we work - Engagement type - Independent contractor, ad-hoc, project-based. - Volume - Varies by project. Typical assignments range from 15,000 to 45,000 words. - Speed - Standard BTS processing speeds in French (Canada) are: - In-Country Review (ICR): 3,000-4,000 words per day. - Quality Assurance Check (QA): 10,000-12,000 words per day. - Turnaround - Timelines agreed upon per project. Standard BTS timelines are based on word count and processing speed. - Communication - BTS email, Slack, occasional video calls (Zoom/Teams). - Tools - Phrase TMS, Box. We’re proud of the work we do, the positive impact we have as an organization, and the incredible team that makes it happen. If you believe you would fit into this BTS contract role well, we welcome you to apply!