Role Description The HR Business Partner provides essential HR support across the organization in various areas, including, but not limited to: - Performance management - Compensation planning - Employee engagement - HR systems This role partners with colleagues across the organization to deliver value-added services that reflect the company’s culture and practices. The HR Business Partner will be responsible for aligning human resources practices with the organization’s goals. Essential Responsibilities: - Ensures that all employee information is properly recorded in the HR system. - Serves as a source of knowledge on policies and procedures, including the handbook and benefit plans. - Analyzes trends and metrics to develop recommendations for operational changes. - Serves as a first point of contact for employee relations issues. - Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. - Partners with leaders to develop and execute people strategies that support business goals and organizational growth. - Ensures that HR practices comply with state and federal regulations. - Supports employees with their requests for FMLA and Leave of Absences. - Supports employee recognition programs and organizational cultural efforts. - Leads the design, administration, and continuous improvement of the company's Mentor/Mentee Program. - Ensures successful onboarding experiences that promote engagement and early productivity. - Responsible for providing and maintaining extraordinary levels of service through a high level of execution and prioritizing of duties. Qualifications - Bachelor’s Degree in Human Resources or a business-related field is highly preferred, but not required. - 4-6 years of previous experience in working in a Human Resources function. - Demonstrated experience using Microsoft Office Excel and PowerPoint. - Previous experience using payroll or HRIS systems such as Rippling, BambooHR, Paycor, Workday. Requirements - Effectively manages time and resources to ensure that work is completed efficiently, and performance goals are met. - Working knowledge of multiple human resource disciplines such as employee relations, performance management, engagement, diversity, and federal and state employment laws. - Ability to work with limited direction, extremely proactive, highly driven, and self-directed. - Demonstrates interpersonal savvy behaviors to communicate persuasively, build credibility, and interpret verbal and non-verbal behavior. - Communicates accurately and appropriately with other employees and vendors in a timely and professional manner.

• Coordinate all aspects of on onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers. • Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert. • Manage client relationships in conjunction with members of the client services team • Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset • Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA • Assist in training new members on your team • Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information • Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs • Be aware of applicable Collective Agreements and partner with required teams to ensure compliance • Collaborate with internal teams who require regional-specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development) • Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution • Other duties as assigned… as a high-growth company, we embrace supporting ALL areas of the business

• Serve as primary contact for US People Managers on employee grievances • Lead and manage complex workplace investigations • Interview witnesses and evaluate evidence • Apply expertise in labor laws to ensure compliance • Monitor employee relations metrics and design risk-mitigation strategies • Partner with HR Business Partners to provide expert coaching

Role Description - Administrative Betreuung des gesamten Employee Lifecycles (Eintritt, Mutation, Austritt) - Erstellung von Arbeitsverträgen, Bestätigungen, Zeugnissen und weiteren HR-Dokumenten - Pflege und Aktualisierung von Personaldaten im HR-System - Unterstützung in der Zeitwirtschaft sowie bei allgemeinen HR-Administrationstätigkeiten - Mithilfe bei der Vorbereitung der monatlichen Lohnverarbeitung - Unterstützung in der Administration von Sozialversicherungen und Absenzen - Allgemeine administrative Unterstützung des HR-Teams Qualifications - Kaufmännische Grundausbildung, idealerweise mit Weiterbildung als HR-Assistent/in oder HR-Fachperson - Erste Berufserfahrung im HR-Bereich, vorzugsweise in einem internationalen Umfeld - Sehr gute MS-Office-Kenntnisse - Erfahrung mit HR-Systemen (z. B. Workday oder Abacus) von Vorteil - Selbstständige, strukturierte und exakte Arbeitsweise - Hohe Dienstleistungsorientierung und Freude an administrativen Tätigkeiten - Teamfähige, kommunikative und zuverlässige Persönlichkeit - Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.