• Develop specialist agents coordinated by a supervisor, with agency loops (ReAct) and an auditable decision log. • Build MCP servers that connect agents to operational APIs (.NET) and ML models via OpenAPI contracts. • Implement the MCP Host using LangChain / Semantic Kernel and LLMs via Azure OpenAI. • Implement Human-in-the-Loop (HITL) for high-impact decisions. • Ensure agentic security: per-agent identity (OAuth2), tool-level scopes, idempotency, sanitization against prompt injection, and prevention of PII leakage. • Version prompts (PromptOps) and instrument agent observability (LangSmith or similar). • Integrate with event-driven architecture (Azure Service Bus / Kafka).

• Acts as expert consultant to guide customer in planning and development of technical solutions • Assists with technical development of proposals, assuring compliance to Customer's specs • Acts as technical support to the commercial teams • Assists customers in trouble-shooting and analysis of protection and control systems • Track issues discovered during demonstration, evaluation, and testing of product • Lead technical presentations presented to customers in support of sales • Provide product training to customers and sales force • Assist customers in product testing at customer location • Work directly with customers to influence technical specifications • Take customer requests for quote and develop a product proposal • Develop and cultivate long-term relationships at the technical levels of customer organizations • Support the development of new leads and market opportunities

Role Description Tharseo IT is seeking a senior OCI Application Engineer (Level III) to support a federal program as a subcontractor to a prime integrator. The engineer will analyze complex system requirements and lead the design, development, and ongoing support of cloud-hosted applications and supporting infrastructure within an established Oracle Cloud Infrastructure (OCI) environment. This is a hands-on senior engineering role centered on Terraform-driven provisioning of OCI infrastructure, automation of cloud operations, and direct engagement with application owners across development and pre-production environments. The successful candidate will bring deep, production-grade experience with OCI and Terraform and the ability to operate independently within an agile delivery team. Qualifications - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. - Minimum of seven (7) years of relevant professional experience, with a substantial portion in senior-level cloud engineering, infrastructure as code, and production OCI operations. - Active Oracle Cloud Infrastructure (OCI) certification at the Associate level is required (e.g., OCI Architect Associate or OCI Operations Associate); OCI Architect Professional certification is strongly preferred. - Demonstrated hands-on production experience administering and operating OCI environments, including compute, networking, storage, identity, and core service interactions through both the console and command-line tooling. - Extensive hands-on experience using Terraform to provision and manage OCI infrastructure in production environments, including authoring reusable modules, managing state, working with providers and remote backends, and applying infrastructure-as-code practices across multi-environment deployments. - Deep working knowledge of cloud architecture patterns, including high availability, auto-scaling, and resilient deployment of cloud-hosted applications in vendor-supported environments. - Demonstrated experience analyzing complex system requirements and translating them into technical designs, with familiarity with formal design techniques such as data flow diagrams and Computer Aided Software Engineering (CASE) tools. - Experience supporting software configuration management practices. - Experience working in agile, Scrum-based delivery teams using Jira for story and sprint management. - Strong written and verbal communication skills, with the ability to engage directly with application owners and customer stakeholders. - Preferred: working knowledge of Ansible for automation, playbook authoring, and configuration management. - Preferred: familiarity with F5 load balancing concepts and integration patterns within a cloud environment. - Preferred: prior experience supporting a federal program in a subcontractor capacity, and exposure to Oracle vendor support workflows. Requirements - Analyze complex system requirements and design software tools, subsystems, and supporting infrastructure to satisfy program objectives, with emphasis on software reuse and domain analyses. - Author, review, and maintain Terraform code to provision and manage OCI infrastructure consistent with established design patterns, and lead implementation of designed solutions. - Deploy and configure virtual machines and supporting cloud resources in OCI to satisfy application owner requirements. - Work directly with application teams to onboard their workloads, including third-party platforms, onto the OCI environment. - Review existing programs and infrastructure code to identify and implement refinements, reduce operating time, and improve current techniques. - Estimate development effort, cost, and schedule for assigned work, using formal specifications and accepted design techniques where appropriate. - Execute Jira stories during sprint cycles, participate in daily scrum, and provide status updates on assigned tasks and blockers. - Validate VM and application access, including troubleshooting connectivity issues that may involve network security group (NSG) rules and related controls. - Supervise software configuration management activities for the assigned scope of work. - Collaborate with peer engineers, contribute to technical knowledge sharing, and help drive the ongoing build-out of dev and pre-prod environments as additional applications are onboarded.

Role Description Under the direction of the Director of Technology Service Management, the Application Support Engineer is responsible for the daily monitoring, management, troubleshooting, and issue resolution for all the software components of our hosted platform. This position works closely with our infrastructure operations and business development teams to provide end-to-end platform support and application management services. This role is also responsible for a general understanding of products, services, and solutions related to the Association’s application portfolio, platform, and automation tools. Collaborates and engages in activities to assure knowledge development, sharing, leading, and integration within and across the organization as suitable. Where appropriate, the Application Support Engineer will contribute to innovation and continuous improvement efforts to reduce operational costs relating to the Association’s application portfolio. Consistent, sustained communication across IT and with our Business Partners is required to ensure service excellence for the Association. This position supports key operational demands, including: - Production Support stability and responsiveness - Knowledge Management maturity - Problem Management (root cause analysis and trend reduction) - Major Incident Management (coordination, communication, and resolution discipline) Qualifications - BA/BS degree, with emphasis on computer science, management information systems, or business; or equivalent. - Five to seven years of experience including demonstrated proficiency utilizing application scheduling and monitoring tools, resolving batch and online application incidents and problems while collaborating across IT to restore enterprise application services. - Strong experience with three or more of the following: MS SQL Server, SQL Query language, FTP, HTTP, and Web Applications. - Experience with Microsoft Cloud technology. - Good written, verbal, analytical, presentation, interpersonal, and communication skills. - Knowledge of loan accounting or loan origination would be an advantage. - Experience in the finance industry would be an advantage. - Demonstrated strong experience being a team player. - Exhibits excellent time management skills by managing multiple priorities, commitments, and projects. - Self-motivated, directed, and passionate about what you do. Requirements - Must have the ability to perform basic office tasks and sit at a desk for an extended period of time. - Job requires extensive use of computers and phones. - Must be able to lift up to 40 pounds. - Ability to work with typical hardware and cabling practices required. - Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. - Ability to talk and hear, sit and use hands and fingers, and reach in all directions is essential in performance of the job. - Must be able to work the occasional weekend, holiday, and after-hours support. - Occasional travel may be required. Benefits - Commitment to agriculture and the communities we serve - Family friendly work environment - Investment in employee development - Medical, Dental and Vision coverage - Outstanding 401k – automatic 3% employer contribution, plus match up to 6% - Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time) - Competitive Incentive Compensation Plan - Disability & Life Insurance - Employee mental, physical, and financial wellness programs - The position is bonus eligible based on association and personal performance Company Description American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe, and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams.