• Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions • Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations • Assists the sales staff in assessing potential application of company products to meet customer needs • May create detailed design and implementation specifications for complex products/applications/solutions • May build a mini-application based on customer requirements to demonstrate feasibility of the application • Performs high-impact technical presentations and develops strong interlock across internal Cisco functions • Provides expert technical and sales support to federal and national security stakeholders • Acts as a subject matter expert (SME) on team activities, providing consultative support to other Systems Engineers

• Operate as a trusted business partner and chief technology officer to the Cisco Networking Global Ecosystem Sales Leader • Develop and own the technical strategy for growing a Cisco Networking preference with technology developer partners • Develop and execute initiatives that increase customer demand or improve efficiency of technology developer partner API usage • Consult directly with technology developer partners on building solutions that integrate with and add value to the Cisco Networking Platform • Capture feedback from technology developer partners on our API endpoints to form a prioritized list of feature enhancement requests • Review and validate the technical integration of all new apps from technology developer partners • Conduct business outcome-focused presentations for customers and technical training for Cisco sellers • Work across multiple teams at Cisco to drive initiatives that advance the Cisco Networking global ecosystem agenda

• lead a team of Cisco Presales Solutions Engineers covering the Americas’ markets with heavy expertise in Identity Security • inspire and mentor a high-performing team, fostering a culture of continuous improvement and technical excellence • focus on developing talent, setting clear expectations, and ensuring team delivers innovative solutions • champion a customer-centric mindset to meet and exceed revenue and operational targets • serve as a mentor and cultivate a robust technical community • act as a strategic advisor to customers and partners, cultivating executive-level relationships • proactively monitor industry trends, particularly the rapid evolution of AI • guide the team in crafting innovative, cross-product solutions • standardize technical sales methodologies and assets • bridge the gap between business requirements and technical execution deliver measurable business outcomes, foster innovation, and strengthen Cisco’s brand through deep engagement and a commitment to technical excellence.

• Serve as client's trusted advisor, demonstrates knowledge of industry trends, identify client issues and conflicts; proactively communicate solution options to client and team • Manage staff on engagement deliverables (such as financial statements, tax returns, work papers, etc.); complete technical and strategic reviews as a member of the final engagement review team to ensure quality control standards are met; ensure on time delivery and on budget • Demonstrate proficient technical skills for handling all client responsibilities, including knowledge of trends, industries, alternatives, etc. • Understand the client's organization, procedures and internal policies • Responsible for new client development in partnership with upper management; participate in client meetings, presentations and proposal development and meet individual cross serve • Manage and retain multiple client relationships, engagements and special projects • Develop overall engagement budget • Consistently meet charge hour goals • Responsible for billing and realization on assigned clients; explain variances • Supervise, train and mentor staff; listen and communicate effectively • Foster a team environment; demonstrates support of management and decisions and build a positive culture • Participate in practice development activities that lead to the generation of new business and the opportunities for cross-serves • Additional responsibilities as assigned