Solace logo
Solace

Bringing humanity back to health.

Conversion & Enablement Lead

Conversion Rate OptimizerConversion Rate OptimizerFull TimeRemoteLeadTeam 1-10H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

15 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Conversion & Enablement Lead

Solace

Role Description As a Conversion & Enablement Lead at Solace, you'll be responsible for systematically improving how patients move through our human-mediated funnel, from first contact to enrolled, active advocacy. This is a deeply hands-on position. - Collaborate closely with our clinical team, channel managers, and data to design, test, and iterate on scripts, training frameworks, and intake flows. - Focus on booking rates, show rates, intake conversion, and match rates. - Diagnose real friction in human conversations and build repeatable systems to address it. - Translate findings into measurable improvements while adhering to quality and compliance standards. - Work directly with advocates and clinical stakeholders to shape training and development for the care team. - Report to the Senior Manager, Quality & Training, within our Customer Experience organization. What You'll Do - Own conversion optimization across key human funnel stages, including intake flows, advocate outreach sequences, onboarding touchpoints, and pre-visit physician scripting. - Analyze funnel-level data to identify drop-off points and friction, translating findings into testable hypotheses. - Develop, iterate on, and maintain call scripts, objection-handling frameworks, and intake conversation guides. - Design and run structured A/B tests on conversation flows and outreach sequences. - Build and maintain a prioritized experimentation backlog tied to business outcomes. - Integrate conversion work with existing QA framework to meet quality and compliance standards. - Build training programs and coaching frameworks for physicians and CX care team. - Partner with clinical on scripting, compliance, and quality standards. - Track and report on conversion metrics by funnel stage, cohort, and channel. - Translate experiment results and training outcomes into clear recommendations for stakeholders. - Help evolve Solace's enablement culture by improving documentation, playbooks, and decision-making standards. What Success Looks Like A steady cadence of high-quality experiments and training iterations that lead to measurable improvements in booking rate, show rate, and intake conversion, ultimately creating a more seamless patient experience and a team of advocates who are more confident, more consistent, and more effective, all while holding the quality and compliance standards that protect patients. Who You Are - A collaborative partner who thrives working across clinical, ops, and commercial functions. - A strategic operator who thinks holistically about the funnel while being detail-obsessed in execution. - Comfortable balancing speed with rigor, knowing when to test, wait, coach, or rewrite. - Motivated by ownership, iteration, and measurable improvement. - Energized by working with people who don't see themselves as salespeople. What You Bring to the Table - 3 to 5 years of hands-on experience in sales enablement, revenue enablement, or funnel optimization. - Proven track record of building or contributing to a sales or enablement function from scratch. - Experience working with clinical, compliance, or regulated teams to develop sales materials. - Strong analytical skills, comfortable pulling funnel data and deriving actionable insights. - Experience with conversation intelligence tools (e.g., Gong, Chorus, or similar). - Strong understanding of experimentation design and A/B thinking. - Excellent written communication skills for writing and refining scripts and training content. - Strong organizational skills and ability to manage multiple workstreams simultaneously. - A bias for action, moving fast and making sound decisions under tight timelines. - Applicants must be based in the United States. Fraudulent Recruitment Advisory Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

Related Categories

Related Job Pages

More Conversion Rate Optimizer Jobs

Slate Auto logo

CRO Implementation Specialist

Slate Auto

We built it. You make it. A radically simple, affordable and personalizable truck (or SUV, your call).

Full TimeRemoteTeam 201-500H1B Sponsor

• Implement A/B and multivariate tests using tools like Optimizely. • Ensure website functionality and performance during testing phases. • Troubleshoot and resolve technical issues related to CRO tools. • Maintain and optimize integrations between testing platforms and analytics tools. • Work closely with developers and marketers to deploy tests effectively.

Michigan
$75K - $104K / year
Political Asylum Lawyers logo

Lead Conversion Manager

Political Asylum Lawyers

Secure your future in the United States through political asylum

Full TimeRemoteTeam 11-50Since 2020H1B No Sponsor

• Lead, mentor, and coach a team of Appointment Setting Specialists to consistently hit conversion KPIs. • Own a small set of hard team metrics: consultations booked per week, lead-to-consultation conversion, and speed to lead. • Conduct regular performance reviews, live call coaching, and skills development sessions. • Proactively monitor calendar fill by language and by Salesperson, as well as forward booking coverage, flagging gaps early. • Collaborate with leadership on hiring, onboarding, and training new team members. • Personally engage high-priority or escalated leads via calls, WhatsApp, email, and social media. • Use AI tools to enhance your own workflow: call prep, follow-up drafting, lead prioritization, and performance analysis. • Track and analyze team metrics, surfacing data-driven insights to improve conversion rates and lead quality.

Argentina
$2.2K - $2.4K / month
Midi Health logo

Senior Growth Marketing Manager – LPO & Conversion Optimization

Midi Health

Expert care for women 40+. Made for midlife. Delivered by experienced clinicians. Covered by insurance.

Full TimeRemoteTeam 51-200H1B No Sponsor

• Own the strategy, roadmap, execution, and performance of Landing Page Optimization (LPO) across paid acquisition, campaign, and lifecycle marketing experiences. • Develop and prioritize testing hypotheses based on user behavior, conversion data, audience insights, and campaign performance. • Improve conversion rates through experimentation across messaging, content hierarchy, page structure, calls-to-action, and user experience. • Create targeted landing page experiences that align with specific audience needs, symptoms, and acquisition campaigns. • Establish a repeatable experimentation program that drives measurable improvements in first visit bookings. • Act as the primary builder and publisher of marketing landing pages using Prismic and existing component libraries. • Launch, QA, and maintain landing pages across multiple campaigns and audience segments. • Configure and manage experiments in Statsig and other testing platforms. • Move quickly and independently without requiring extensive engineering support. • Own the end-to-end process from hypothesis creation through implementation, analysis, and recommendation. • Work closely with Paid Media teams to map ad creative and audience intent to relevant landing page experiences. • Develop scalable frameworks that support increasingly segmented and AI-driven advertising campaigns. • Help determine how acquisition messaging should evolve as Midi scales personalization and audience targeting. • Partner with Growth and Analytics teams to identify high-impact opportunities across the acquisition funnel. • Serve as the primary marketing stakeholder supporting optimization efforts across joinmidi.com. • Bring audience insights, experimentation learnings, and conversion data to inform core site decisions. • Ensure continuity between acquisition landing pages and the broader Midi patient experience. • Collaborate with Product and Engineering when marketing tests require new tracking capabilities, integrations, or technical functionality. • Act as a strategic thought partner to Growth PMs on messaging, content, and conversion opportunities. • Help implement Midi's Mosaic initiative, including new brand standards, symptom-based content experiences, and updated landing page architecture. • Partner with Brand and Content teams to bring Midi's evolving voice and positioning to life across acquisition experiences. • Redesign and rebuild landing pages to align with the future state of Midi's digital ecosystem. • Partner closely with Clinical, Legal, Medical, and Compliance teams to ensure all digital content adheres to healthcare regulations and clinical standards. • Translate complex insurance, eligibility, coverage, and care delivery concepts into clear and compelling patient-facing content. • Balance conversion optimization with trust, transparency, and medical credibility across all patient-facing experiences. • Analyze experiment results, user behavior, and conversion metrics to identify growth opportunities. • Partner with Analytics teams to establish meaningful measurement frameworks and reporting. • Translate data into actionable recommendations that improve patient acquisition and first visit bookings. • Develop a deep understanding of patient behavior and conversion drivers across the acquisition funnel.

California
$150K / year
Ground News logo

Director of Conversion Rate Optimization, CRO

Ground News

World's first news platform aimed at reducing bias.

Full TimeRemoteTeam 11-50Since 2018H1B No Sponsor

• End-to-End Funnel Ownership: Take complete accountability for conversion rates and revenue outcomes across all digital touchpoints. • Onboarding & In-App Optimization: Architect, test, and refine the mobile app onboarding sequence and in-app purchase funnels. • Web Funnel Strategy & Redesign: Lead the optimization and strategic redesign of web acquisition funnels. • Content Metering & Paywall Architecture: Own the performance and deployment of content paymeters. • High-Velocity Experimentation: Design, launch, and analyze a roadmap of A/B and multivariate tests. • Cross-Functional Execution: Partner with Product, Analytics, and Engineering to ensure tracking instrumentation is flawless. • Performance Monitoring & Reporting: Establish dashboards to track core subscription health metrics.

Canada