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Remote Choice

Get the best talent from South Africa

Lead Administration & Operations Assistant

Executive AssistantExecutive AssistantFull TimeRemoteLeadTeam 1-10Since 2022H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

1 day ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Lead Administration & Operations Assistant

Remote Choice

Role Description Our client is looking for a highly organised, proactive and customer-focused Lead Administration & Operations Assistant to join their growing team. This is a varied role where you’ll be responsible for keeping the day-to-day operations running smoothly, coordinating multiple workstreams, supporting clients, and managing administration to help ensure an excellent customer experience. If you enjoy being the person who keeps everything organised, can confidently juggle multiple priorities, and thrive in a fast-paced environment, this could be an excellent opportunity. You’ll act as the operational hub of the business, supporting internal teams while also being a key point of contact for clients and external stakeholders. Your responsibilities will include: - Programme coordination - Client communication - Scheduling - Administration - Website content updates - General operational support Qualifications - Highly organised with excellent attention to detail - Comfortable managing multiple priorities at once - Friendly, professional and confident speaking with clients - Proactive and able to solve problems independently - Able to work effectively in a remote team - Comfortable learning new systems and technology - Keen to improve processes and find more efficient ways of working Requirements - 1-2+ years experience in an administration, operations or coordinator role - Strong customer service experience - Excellent written and verbal English communication skills - Experience handling high volumes of emails and telephone enquiries - Strong organisational and time management skills - High level of accuracy and attention to detail - Confident using Microsoft Excel or Google Sheets - Experience managing shared inboxes Benefits - Fully remote position - UK working hours - Join a growing, supportive team - Varied role with plenty of responsibility - Opportunity to develop your operational and client management skills - Long-term career opportunity with an expanding business

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