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20four7VA

End-to-End Virtual Staffing Solutions | Hire Simply, Scale Quickly

Freight Brokerage Operations Virtual Assistant

Executive AssistantExecutive AssistantContractRemoteSeniorTeam 51-200Since 2010H1B No SponsorCompany SiteLinkedIn

Location

Worldwide

Posted

1 day ago

Salary

0

Seniority

Senior

English

Job Description

Freight Brokerage Operations Virtual Assistant

20four7VA

• Perform accurate data entry into the company's Transportation Management System (TMS) • Update and maintain shipment records and customer information • Follow established SOPs and training materials to complete tasks efficiently • Ensure all data entered is accurate, complete, and up to date • Organize and manage transportation-related documentation • Collect Bills of Lading (BOLs) and Proofs of Delivery (PODs) • Send follow-up emails to carriers and drivers regarding missing documentation • Assist with load closure processes • Track shipments from pickup through delivery • Monitor shipment statuses and verify driver ETAs • Communicate with carriers and drivers via email and phone when necessary • Update shipment milestones and tracking information within the TMS and to customers • Assist with load management and operational workflows • Support quoting and RFQ processes as responsibilities expand

Job Requirements

  • Previous experience in logistics, freight brokerage, transportation, or supply chain operations
  • Excellent written and verbal English communication skills
  • Strong attention to detail and organizational abilities
  • Ability to learn new systems and processes quickly
  • Self-starter who requires minimal supervision after training
  • Comfortable following SOPs and recorded training materials
  • Proficient with email communication
  • Reliable internet connection and dedicated remote workspace
  • Familiarity with freight brokerage operations (preferred)
  • Understanding of transportation terminology and workflows (preferred)
  • Knowledge of TMS, BOL, POD, and track and trace procedures (preferred)
  • Experience with load tracking and freight documentation (preferred)
  • Intermediate Microsoft Excel skills (preferred)

Benefits

  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!

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