About Tabz Tabz (Formerly known as HealNow) is a distributive, fast-growing technology company revolutionizing how pharmacies manage payments, onboarding payments, and deliver clinical care. Powered by an innovative team of technologists and pharmaceutical veterans, Tabz's platform streamlines pharmacy payments, data integrations, and patient engagement for hundreds of leading partners, including Fortune 500 companies. Our mission is to make the pharmacy industry more efficient, convenient, and accessible for all patients and pharmacy staff members. Rooted in a culture of relentless innovation and agility, Tabz is growing rapidly and continuously reimagining the boundaries of patient experience, clinical product workflows and a modern checkout experience. We embrace challenges, move with urgency, and proactively build distributive solutions that set new standards for the pharmacy and fintech sectors. As an early stage company, we offer extraordinary opportunities to shape industry-defining products, create impact, and work alongside passionate founders and colleagues dedicated to positive change. If you are driven by innovation, thrive in fast-paced environments, and are inspired by the chance to transform healthcare at scale, Tabz is the place to make your mark. About the Role This is an exciting opportunity to join Tabz’s growing Solutions Architecture team and contribute to the implementation journey for new customers while also providing technical support for Tabz locations. This role is a unique blend of technical support expertise and project management skills, crucial for ensuring the successful adoption and utilization of our platform by independent pharmacies. As a business that supports both pharmacies and their patients, you’ll provide both B2B and B2C product support for the Tabz platform and patient checkout product: Provide technical and customer service support for pharmacies and their patients and efficiently communicate steps to resolve issues. Deliver high customer satisfaction and fast resolution times in all interactions Identify and analyze problems and manage the Engineering bug escalation process Maintain product feedback loop with Success and Product Teams Develop and maintain Intercom knowledge base and macro responses Maintain accurate records of customer interactions, inquiries, and resolutions Analyze data and identify trends in customer support to drive customer adoption and expansion. Execute on improvement opportunities in partnership with Customer Success leadership Work cross functionally with Customer Success and Sales on strategic customer initiatives In partnership with the Customer Success team, you will perform operations tasks and help deliver on Tabz customer project management of pharmacy integrations and payments infrastructure: Configure new pharmacy accounts, including both pharmacy management software systems and payments settings Develop customer customer-facing training documentation to describe integrations between Tabz and the pharmacy’s software system Work on additional special projects as needed to improve the customer experience Qualifications Self-motivated, tenacious, goal-oriented and passionate about customer service Pharmacy, Healthcare and/or payments experience highly preferred, but not required What We Offer Salary band and bonus or commission (if applicable) are competitive Comprehensive packages, including healthcare, dental, and vision coverage 401(k) Opportunities for career growth and development in an innovative and expanded opportunity Collaborative and dynamic work environment Pay range represents the anticipated high and low end of pay range for this position and may change in the future. The pay range is based on a range of factors, including but not limited to work experience, location and performance. Tabz is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all employees.

• Client Engagement: Lead discovery meetings with potential clients, understanding their unique needs, and advising on the most effective UAV workflows to enhance their productivity. • Stay Tech-Savvy: Stay informed about the latest technological advancements and applications, ensuring that our solutions remain at the forefront of the industry. • User Training: Train users on data capture procedures and data processing, ensuring they harness the full potential of our technology. • Product Demonstration: Showcase our product capabilities to audiences of all sizes, effectively communicating the value of our solutions. • Consultation: Provide both internal and external consultation, developing standard operating procedures (SOPs), statements of work (SOWs), and other essential documentation. • Regulatory Expertise: Apply your knowledge of the UAS regulatory environment, waiver approval process, and flight operations requirements to ensure compliance. • Market Analysis: Continuously evaluate Skycatch products against industry trends, analyzing and reporting product metrics to drive improvement. • Cross-functional collaboration: Collaborate with other departments to enhance product analysis and identify requirements for new features. • Competitive Analysis: Maintain up-to-date market competitive analysis information and provide insights to support product development decisions. • Customer-Centric Insights: Analyze customer trends to identify training gaps and drive product improvements.

About the Role: Our client is seeking a highly experienced Workato Integration Architect to lead the design, architecture, and implementation of complex integrations across business systems using the Workato platform. The ideal candidate brings deep experience in iPaaS-led architecture and understands modern API-driven ecosystems. This role involves close collaboration with cross-functional teams to define integration strategies, build reusable recipes, and promote best practices across automation workflows. Key Responsibilities: Design and architect scalable, secure, and maintainable integrations using Workato across enterprise systems (ERP, CRM, HRIS, ITSM, etc.) Lead development of advanced recipes, connectors, and API orchestration flows to support business needs Establish governance and lifecycle standards for Workato environments (e.g., folders, version control, naming conventions) Collaborate with business analysts, developers, and stakeholders to translate integration requirements into technical specifications Preferred Qualifications: Workato Automation Pro II or III Certification Experience with Git-based version control and CI/CD practices for Workato Background in enterprise IT systems and data architecture Experience with other iPaaS tools like MuleSoft, Boomi, Celigo, or Tray.io

• Lead the technical side of customer engagements from industrial X-ray system to computer vision algorithms support • Communicate clearly with both executives and customers • Collaborate with different engineering fields