Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Global Presales Team The Global Presales organization at Okta unites a diverse community of experts—including Solutions Engineers, the Office of the Field CTO, Architects, and Specialists—who combine deep technical expertise with strategic business insight. This team acts as trusted advisors to our customers and partners, helping them unlock the full potential of Okta’s Identity Platform. We ask insightful questions, uncover complex challenges, and deliver tailored solutions that drive customer success. Auth0 Principal SE - Key Accounts - Auth0 The Auth0 Principal SE - Key Accounts  will serve as a technical sales strategist, operator, and business partner to Okta’s AMER Key Account Directors —accelerating strategic deals, scaling key pursuits, and enabling repeatable success across Okta’s Key Accounts segment. You will collaborate closely with Key Account Directors, Auth0 AEs, Key Account SEs, GTM leadership, and product stakeholders to: Lead Auth0 pursuit strategies for selected large, multi-stakeholder deals. Build and operationalize repeatable Auth0 sales motions, partner strategies, and AI-enabled sales plays. Scale and institutionalize best practices that improve win rates and deal velocity. What You’ll Be Doing Strategic Planning & Execution Serve as a trusted advisor to Okta’s Key Account Directors and sales leadership, helping to support and execute Auth0-centric go-to-market strategies for high-impact pursuits. Assist in developing frameworks and methodologies to increase consistency and predictability across strategic deal cycles. Partner with the Office of the FCTO to align AI and platform sales narratives with market trends. Strategic Initiatives Support the planning and execution of AI-driven and enterprise-scale sales initiatives across key industries and territories. Collaborate with cross-functional teams to drive pursuit discipline, storytelling excellence, and deal orchestration. Guide account teams on value-based selling strategies, connecting identity outcomes to measurable business impact. Ecosystem & Thought Leadership Engage with industry and partner ecosystems to promote Okta’s leadership in AI-enabled identity sales. Represent Okta in field events, customer summits, and strategic planning forums. Foster collaboration across GTM teams to enhance pipeline growth and field readiness. Innovation and Strategy Engage in initiatives that enhance Okta’s competitive differentiation and accelerate long-term growth. Surface field insights and customer trends to inform global GTM strategy and product roadmap alignment. What You’ll Bring to the Role Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

As Solution Architect, you will be part of KNOREX’s exciting expansion into new markets. We are looking for an energetic, high output, customer centric and results and solutions-oriented candidate with excellent communication skills and the ability to thrive in a fast-paced cross-functional team environment. Roles and Responsibilities Support the sales team by serving as a technical solution expert in client meetings and calls Overseeing the XPO platform evaluation stage of the sales process, working closely with all stakeholders as the key technical advisor and product advocate to prospective clients Develop and deliver technical sales presentations and product demonstrations Communicate relevant products new features and capabilities as they become available, and ensure successful deployment with clients Articulate technology and solution positioning to both technical and non-technical audiences and establish strong customer relationships throughout the pre-sales and post-sales process Prepare responses to RFIs and/or RFPs Compile customer requirements and develop use-cases to increase sales from existing accounts strategically Requirements The ideal candidate is highly technical and has strong communication skills with the ability to convey technical information clearly to technical & non-technical audiences. An experience with managing enterprise level clients, dealing with key stakeholders and focused on account retention and growth Experienced in online advertising account management, marketing consulting and/or brand management or yield optimization Skill Sets 5-8 year's experience in Ad Tech or sales engineering on digital platforms A Bachelor’s degree in Computer science or IT 5-8 years in one of the following industries: AdTech, SaaS, Consulting, Marketing (client-side) A strong understanding of the Digital Marketing/Advertising solutions - programmatic, tag management solutions, DMPs, DSPs, types of digital marketing channel and/or any other 3+ years of direct people management experience is a plus Strong analytical skills. Must be comfortable with MS Excel, data analysis, and Internet technologies Good awareness about information security and confidentiality We are an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Design comprehensive MES architecture solutions aligned with business requirements • Define system interfaces, data flows, and integration points with ERP, WMS, SCADA, and other enterprise systems • Develop technical specifications, system blueprints, and implementation roadmaps • Ensure scalability, reliability, and performance of MES solutions • Lead MES implementation projects from conception to deployment • Configure and customize MES platforms (COTS or Custom Developed Solutions) • Integrate manufacturing systems with databases, PLCs, HMIs, and IoT devices • Develop APIs and middleware solutions requirements for seamless data exchange • Analyze manufacturing workflows and identify optimization opportunities • Design solutions for production tracking, quality management, and inventory control • Implement real-time manufacturing dashboards and reporting systems • Support lean manufacturing and continuous improvement initiatives • Collaborate with cross-functional teams including IT, operations, and engineering • Provide technical guidance to development teams and system administrators • Establish best practices for MES development and maintenance • Mentor junior team members and conduct technical reviews

About Zingtree Zingtree helps high-stakes customer support teams deliver fast, consistent, and compliant answers—every time . Our AI Automation platform enables support-agents and end-consumers to follow complex procedures with ease, resolve issues faster, and ensure customers get the right outcomes in moments that matter. Zingtree helps leading customer support organizations transform self-service, streamline support agent workflows, and deliver exceptional customer experiences. Zingtree is trusted by over 500 customers including industry leaders like Corpay, Experian, Optum / UnitedHealth Group, Allianz, SharkNinja, Sony, and Groupon to power intelligent automation across finance, healthcare, insurance, consumer services / products, and tech . These organizations rely on Zingtree to reduce handle times, increase FCR, improve CSAT, and stay compliant — all without overloading IT. As demand for governed AI and guided CX grows, we’re scaling our team to help more enterprises take control of their most complex support workflows. We are seeking a SaaS Solutions Architect with strong project management capabilities and a passion for building conversational AI workflows. This is a hands-on, individual contributor role ideal for someone who excels at guiding clients through the technical implementation of intelligent support solutions. In this role, you’ll own the end-to-end deployment process—from systems integration to the design, build, and launch of conversational AI workflows tailored to each customer’s needs. You’ll work closely with both client stakeholders and internal teams to deliver seamless automation, configure advanced integrations, manage timelines, and ensure a successful go-live. This position requires a unique blend of technical expertise, AI workflow design experience, and a customer-first mindset to drive real impact for support organizations. The role reports into the COO and in order to best support our UK clients, we're only accepting applicants based on the East Coast of the U.S. or in the United Kingdom. What You'll Do Solution Design & Customization : Design, demo and build tailored AI-driven and conversational workflows that align with customer support objectives. Leverage decision trees and natural language interfaces to streamline complex support interactions. Technical Configuration & Integration : Collaborate with client IT teams to configure and integrate Zingtree with CRMs, APIs, and third-party platforms—ensuring reliable data exchange and conversational AI compatibility. Client Onboarding & Planning : Lead onboarding sessions to gather business requirements, understand customer support processes, and define project goals, with a focus on identifying opportunities for conversational automation. Who You Are Work Experience: 4+ years in a solutions architect, customer engineering, technical project implementation roles, with at least 2+ years in enterprise B2B SaaS, preferably in customer support or contact center solutions, and with start-up experience. Conversational AI & Technical Expertise: Proven hands-on experience with automation technologies and integration architectures, including APIs, authentication protocols, middleware, web services, and messaging patterns. Proficiency in technologies enabling conversational AI—such as large language models (LLMs), prompt engineering, AI-led agentic workflows, and real-time decisioning. Strong front-end skills (JavaScript, CSS, JSON) and familiarity with ETL/data transformation. Experience integrating with CRMs (especially Salesforce and Zendesk) is a significant plus. Business Acumen: Specializes in digesting complex business requirements and designing comprehensive and integrated workflow solutions that are flexible and adaptable to the client's needs. Analytical Mindset: Proficient in troubleshooting technical challenges and collaborating with cross-functional teams to find solutions. Ability to quickly understand operational processes and identify areas the technology can condense and/or optimize the processes. Client-Facing Expertise: Exceptional communication and interpersonal skills; experience interfacing with customers to manage expectations, resolve issues, and ensure project success. Ability to clearly articulate technical topics to a non-technical audience, including experience working with executives. What We Offer Competitive Compensation with performance-based incentives Health, Dental, and Vision Benefits (100% covered for employees) Equity Stock Options 401(k) Retirement Plan Paid Parental Leave Unlimited PTO Flexible Remote Work Environment $500 Home Office Stipend + Monthly Internet/Phone reimbursement Co-Working Reimbursement up to $200/month Our Core Values Lead with Action – We move fast with purpose People Really Matter – We win as a team and support each other fully Ownership Leads to Results – We take responsibility and deliver Expertise Creates Value – We build and apply knowledge Transparency Builds Trust – We communicate clearly, directly, and with care. As Zingers, we operate with a mindset that blends urgency, intelligence, and humanity. Zingtree Mission Empowering teams to resolve complex customer issues with confidence, clarity, and control. We believe the future of customer experience belongs to those who can orchestrate outcomes—not just automate tasks. Zingtree Vision Creating a world where every customer interaction is accurate, compliant, and effortlessly scalable. #LI-Remote #LI-EG1