Hyro AI

Role Description We are seeking an Executive Account Manager with strong enterprise sales experience in healthcare technology. The ideal candidate has a proven ability to engage senior stakeholders, manage complex sales cycles, and drive expansion within healthcare strategic accounts. This role requires a consultative, business-driven professional who can operate across clinical, operational, and executive levels within health systems. This is a remote role working from home with up to 50% travel. Responsibilities - Own and grow strategic enterprise healthcare accounts, including expansion and upsell opportunities - Develop and maintain relationships with senior stakeholders, including C-level executives - Lead complex, multi-stakeholder sales cycles from opportunity to close - Partner cross-functionally with Customer Success, Product, and Implementation teams to ensure successful onboarding, adoption, and long-term customer outcomes - Negotiate commercial terms and manage procurement processes - Maintain accurate forecasting and pipeline management in Salesforce - Represent Hyro at customer meetings and industry events - Contribute to the ongoing development of enterprise sales processes and strategy Qualifications - 6+ years of enterprise sales or strategic account management experience in B2B SaaS - Proven experience selling into healthcare systems and complex enterprise environments - Strong track record of managing large, multi-stakeholder deals - Ability to engage confidently with senior and executive stakeholders - Excellent communication, negotiation, and presentation skills - Bachelor’s degree or equivalent experience - Comfortable working in a fast-paced, high-growth environment Benefits - Commissions are uncapped. - Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Equal Opportunities Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.

Role Description We are seeking an Executive Account Manager with strong enterprise sales experience in healthcare technology. The ideal candidate has a proven ability to engage senior stakeholders, manage complex sales cycles, and drive expansion within strategic accounts. This role requires a consultative, business-driven professional who can operate across clinical, operational, and executive levels within health systems. This is a remote role working from home with up to 50% travel. Responsibilities - Own and grow strategic enterprise healthcare accounts, including expansion and upsell opportunities - Develop and maintain relationships with senior stakeholders, including C-level executives - Lead complex, multi-stakeholder sales cycles from opportunity to close - Partner cross-functionally with Customer Success, Product, and Implementation teams to ensure successful onboarding, adoption, and long-term customer outcomes - Negotiate commercial terms and manage procurement processes - Maintain accurate forecasting and pipeline management in Salesforce - Represent Hyro at customer meetings and industry events - Contribute to the ongoing development of enterprise sales processes and strategy Qualifications - 6+ years of enterprise sales or strategic account management experience in B2B SaaS - Proven experience selling into healthcare systems and complex enterprise environments - Strong track record of managing large, multi-stakeholder deals - Ability to engage confidently with senior and executive stakeholders - Excellent communication, negotiation, and presentation skills - Bachelor’s degree or equivalent experience - Comfortable working in a fast-paced, high-growth environment Benefits - Commissions are uncapped - Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience Equal Opportunities Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.

Role Description Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights. What Are We Looking For? - Adept sales professional and healthcare thought leader. - Capable of engaging in business-level and technical conversations at multiple levels of the healthcare system. - Proven track record of overachieving, leading deals from start to finish. - Experience in building value in competitive situations. - Enjoys working on products that require deep industry and product understanding, combined with technical knowledge. - Likes to actively participate in the development of sales processes, articulation of value propositions, and creation of key tools and assets. - Self-motivated, competitive, persistent, and a great teammate. This is a remote role working from home with up to 50% travel. Responsibilities - Master the entire sales cycle including identifying, qualifying, pursuing, and closing new business and upsell opportunities to exceed quarterly and annual sales targets. - Work closely with a specialized Business Development Representative to book meetings, develop and optimize outbound strategies, and keep the pipeline full. - Collaborate with a Solution Architect to scope out and qualify opportunities. - Collaborate with Hyro’s Channel Partners to identify and close new business. - Develop relationships with executive stakeholders. - Utilize Salesforce to effectively track and report on your pipeline and provide accurate and timely sales forecasts to management. - Manage the customer procurement process and negotiate cost and contract with clients. - Attend trade shows and represent Hyro with the highest degree of professionalism. - Lead and contribute to team projects to develop and refine our sales process. Qualifications - 6+ years of sales experience, specifically enterprise selling complex solutions to department leaders and executives across Patient Access, Patient Accounting, IT, HR, Marketing, and other areas of the health system. - Bachelor’s Degree or equivalent experience in a related field. - Ability to operate in a highly ambiguous and fast-paced environment. - Proven track record of overachieving in previous sales roles. - Exceptional written and verbal communication skills and effective and confident presentation skills. - Proven track record working in a team environment, collaborating with product, development, technical, and customer service staff. Benefits - Commissions are uncapped. - Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Equal Opportunities Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, or sex.

Grab your cape, become a SuperHyro! Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights. What Are We Looking For? We are looking for a Solution Architect to join our growing post-sales team in NYC. As a Solution Architect, you will be an integral part of a growing team of top professionals that drives next-generation conversational AI experiences. You will be a trusted advisor to our clients and be an essential part of their success by performing scoping meetings, making architectural recommendations for Hyro’s product, and delivering high quality deployments. As a passionate technologist and customer advocate, you will bridge the gap and connect the dots between the technical solution and business value for the customer from post-sales to the maintenance stage. 4+ years experience as a Solution Architect of a technical product or other relevant customer-facing technical positions Experience in managing deployments, providing technical support, and troubleshooting BSc in Computer Science or equivalent; deep technical understanding Strong understanding of all aspects of the product and software development lifecycle, including product strategy, roadmap, and release Ability to make trade-offs between long-term vision & strategy and short-term needs Exceptional multi-tasker with great communication skills Be proactive in addressing and foreseeing issues that may come up during the deployment cycles Experience in a healthtech company - big advantage Experience with ML / AI / NLU technologies and products - big advantage This is a hybrid role, with at least 3 days in the NYC office. Applicants must be currently authorized to work in the United States on a full-time basis. Offered rate of compensation (NY locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $140,000 - $175,000 annually exempt. The range provided is for NY-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than NY may differ based on the cost of labor in that location.