• As a Pre-Litigation Case Manager at Parnall Law, you are a vital connection between our clients and our legal team — ensuring every case receives the attention, organization, and advocacy it deserves from intake through resolution. • Attend firm-wide huddle every Monday at 8:00 AM • Attend daily team mini huddles Tuesday through Friday at 8:00 AM • Attend biweekly meetings with Team Lead fully prepared with supporting metrics data • Contact new clients within 24 hours of being retained to complete intake questionnaire • Provide telephonic client updates every 3 weeks, with no more than 15 outstanding updates at any given time • Ensure outstanding tasks do not exceed 50 at any given time • Complete case analysis within 3 weeks of receiving insurance confirmations • Schedule client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals • Submit demand letters within 2 days of approved client authority • Keep status comments updated for all weekly OOS meetings per the OOS preparation guideline • Maintain thorough familiarity with each case in your caseload • Post all case information and dates in SmartAdvocate • Assist with property damage claims when necessary • Communicate with adjusters on case matters • Ensure health insurance subrogation claims are opened timely (or obtain authority not to open them) • Ensure Medicare subrogation claims are opened timely on the portal • Review and update evaluation forms and demand packages before attorney meetings with clients • Draft correspondence for attorneys and save/name all documents in SmartAdvocate per Naming Protocol • Calendar all case information pursuant to the calendaring protocol • Answer incoming calls via the Final Call Group and perform backup intake calls per intake protocol • Meet with clients during intakes, transition to litigation meetings, and settlement disbursement meetings • Collaborate with all staff assigned to your cases to move each case toward a desired conclusion • Keep clients updated with copies of file documents • Post all costs, including expected costs not yet invoiced (investigators, consultants, etc.) • Monitor dashboard metrics/KPIs and actively work to keep those metrics in top shape • Follow and maintain all firm policies and procedures

• Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office • Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards • Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support • Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes • Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff • Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data • Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement • Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development • Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence • Perform additional tasks to support clinical operations and organizational goals

Title: Training Manager Location: Hybrid - US Job Description: Responsive recruiter Position Summary: The Training Manager oversees the design, development, and implementation of company-wide training programs that support organizational objectives and employee development. This role manages the training function, supervises training staff, and ensures all learning initiatives align with business goals. The Training Manager drives continuous improvement in learning strategies, promotes a culture of growth, and ensures delivery of high-quality training experiences across the organization. Essential Functions and Responsibilities: · Leadership & Management o Supervise and provide guidance to the members of the training department. o Assign projects, set priorities, and monitor performance to ensure timely and effective completion of training deliverables. o Conduct regular team meetings, provide coaching and performance feedback, and support professional growth and skill development. o Manage departmental resources, budgets, and vendor relationships related to training programs and technology. · Training Program Development o Lead the development, execution, and continuous improvement of comprehensive training programs that support employee growth and organizational objectives. o Collaborate with Subject Matter Experts (SMEs) to maintain up-to-date, relevant, and compliant training content. o Ensure consistency, quality, and accessibility across all training initiatives and delivery methods. o Research and apply best practices in adult learning, instructional design, and leadership development. · Internal Digital Aids & Learning Systems o Oversee the development and maintenance of internal website support pages for operational assistance and employee learning resources. o Design, assign, and maintain courses within the Learning Management System (LMS), ensuring an engaging and user-friendly experience. o Supervise the creation and distribution of training materials, manuals, and guides. o Evaluate and implement digital tools and technologies to enhance learning efficiency. · Training Delivery & Facilitation o Serve as the lead facilitator for high-impact training initiatives. o Conduct in-person and virtual training sessions for employees at various levels. o Coach and mentor trainers, subject matter experts and staff in effective training delivery techniques. · Needs Assessment & Evaluation o Partner with senior leadership and the VP of HR to align learning initiatives with strategic objectives. o Establish key performance indicators (KPIs) to measure training effectiveness. o Analyze training data and make recommendations for improvement. o Stay current on industry trends, learning technologies and regulatory requirements. · Collaboration & Support o Serve as the organization’s primary training consultant and subject matter expert for learning and development. o Collaborate with department heads, HR, and leadership to identify organizational training needs. o Oversee content development for compliance, leadership, and technical skills training programs. o Support new employee onboarding and orientation programs. o Ensure proper maintenance of training records and compliance with applicable regulations. o Serve as a backup for training roles as needed to ensure operational continuity. · Miscellaneous o Advocate and demonstrate company brand. o Other duties as assigned. Qualifications: - Associate’s degree in education, Human Resources, Instructional Design, or a related field. - Three years’ experience in training development with one year of supervisory experience. - Two years’ experience in the financial services industry. - Demonstrated expertise in instructional design methodologies (e.g., ADDIE or similar frameworks) and application of adult learning principles to create effective training programs. - Proven ability to design, develop, edit, and review e-learning modules, ensuring accuracy, clarity, and alignment with organizational goals and compliance requirements. - Skilled in multimedia and digital content creation, job aids, and facilitator-led materials. - Advanced proficiency in Articulate 360 preferred. - Strong experience with Learning Management Systems (LMS), including course deployment, tracking, and reporting. - Excellent presentation, facilitation, and communication skills, with the ability to engage diverse audiences and adapt to various learning styles. - Demonstrated people management experience, including coaching, mentoring, and developing training staff or cross-functional team members. - Strong leadership skills with the ability to collaborate cross-functionally and influence stakeholders. - Proven ability to manage multiple complex training projects simultaneously while meeting deadlines. - Strong analytical, problem-solving, organizational, and quality assurance skills. - Working knowledge of compliance and regulatory training requirements preferred. - Acceptable background checks, including credit, criminal, and insurance. Environmental Factors and Physical Requirements: This position requires the employee to work indoors in a typical office environment. While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 1-25 pounds. Requires good hand-eye coordination, arm hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The employee frequently is required to sit, reach with arms, talk, and hear. Location: 4235 Innslake Drive, Glen Allen, VA 23060 (requires flexibility to work at all branch locations) Hours: Monday - Friday 8:45 am - 5:15 pm (requires flexibility and availability outside of standard business hours) Benefits: Medical Insurance Dental Insurance Vision Insurance Voluntary Life Pet Insurance HSA/FSA/DCA Accident Insurance Critical Illness Insurance 401K with generous employer contribution Company Paid Benefits Include: Group Life Insurance Short-term Disability Long-term Disability HSA Employer Contribution and Matching Employer Paid HRA Parental Leave 10 Paid Holidays Birthday Off with Pay Paid Community Service Time PTO Flexible work from home options available. Compensation: $74,104.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Call Federal Credit Union is a not-for-profit financial cooperative serving more than 27,000 members across Central Virginia. Founded in 1962 by employees of Philip Morris, we are committed to making a positive impact on the lives of its members and the community by providing practical solutions, exceptional service, and expert know-how. Guided by our core values of authenticity, collaboration, innovation, and optimism, we continue to grow while remaining true to our mission of people helping people. Membership is open to anyone who lives, works, worships, or attends school in the Greater Richmond region - our home since 1962. We take great pride in giving back to our community, offering financial support, volunteer hours, and other resources to the charitable organizations we love; the ones that make a difference in the lives of our friends, family, and neighbors, including the Children’s Museum of Richmond, Bett2gether, SOAR365, Children’s Hospital of Richmond and more. Please note that contact around your application will be through email. Call Federal is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Gestire e sviluppare una rete di agenzie commerciali sul territorio • Supportare le agenzie nelle attività di vendita e nelle trattative commerciali • Garantire l’implementazione delle strategie commerciali e degli obiettivi di fatturato nell’area assegnata • Identificare nuove opportunità di business e sviluppare relazioni con clienti chiave • Organizzare meeting periodici sul territorio con la rete vendita • Partecipare a fiere ed eventi di settore