Role Description We're looking for a proactive and client-focused Executive Assistant to help us build strong, lasting relationships with our clients and ensure smooth collaboration with our creative team. You'll play a key role in managing the end-to-end client experience and the CEO's daily operations, making sure expectations are aligned, communication is clear, and the final outputs exceed expectations. - Master Calendar & Appointment Setting: Manage the CEO's complex calendar and act as a proactive appointment setter, coordinating with prospects to get high-value meetings on the books. - CRM & Inbox Triage: Own the CRM (Hubspot) by keeping data clean, managing the sales pipeline, and handling email triage to ensure no lead or priority falls through the cracks. - Meeting & Action Item Tracking: Attend key meetings to take detailed notes and ensure all resulting action items—especially those related to client follow-ups—are tracked and executed. - Light Project Management: Assist with organizing business files, tracking project deliverables, and ensuring necessary documentation is current and accessible. - Research & Sales Collateral: Conduct research on prospects and assist in preparing high-quality decks, documents, and proposals to help close deals. - Personal Administration: Handle occasional personal administrative tasks, including complex travel bookings, expense reporting, or managing corporate/personal gifting. - Maintain Confidentiality: Exercise the highest level of discretion across all aspects of the role, protecting sensitive business and personal information. Qualifications - 3+ years of proven experience as an Executive Assistant, Personal Assistant, or in a similar high-level support role. - Solid experience in Hubspot Power User and feel confident managing CRM workflows, contacting clients, and sales pipelines. - Excellent written and verbal communication skills, with a keen ability to articulate thoughts clearly and draft polished correspondence. - Proactive, detail-oriented, and have a demonstrated ability to "manage up" and anticipate needs before they are stated. - Can work in PST working hours. Requirements - Previous startup and/or design agency experience. - Experience handling design requests for MSMEs, large corporations, and entrepreneurial initiatives. Benefits - Fully Remote Work: Enjoy the flexibility of a remote work environment. - Paid Time Off & Benefits: Generous paid time off, mental health leave, and comprehensive health coverage. - Professional Growth: Opportunity to grow with a talented and collaborative team. - Competitive Compensation: Competitive salary with yearly and surprise raises. - Equipment Allowance: Allowance provided to equip your home office. Hiring Process - Initial Interview - Second-level Interview - Final Interview - Job Offer!

• Review medical transcriptions and finalize physician charts for signature • Process incoming and outgoing referrals and accurately populate patient charts • Handle patient confirmation calls, insurance eligibility verification, and sort incoming faxes • Clean up and organize clinical notes • Process and manage referrals efficiently • Perform outbound and follow-up patient calls • Verify insurance eligibility and benefits • Sort and categorize incoming medical documents and faxes • Upload and maintain accurate patient records in the EMR • Send physician orders once documentation has been completed • Support other administrative and clinical workflows as needed

- Manage complex executive calendars, meetings, and shifting leadership priorities efficiently. - Coordinate domestic and international travel, itineraries, and accommodation arrangements. - Handle confidential communications, documentation, and administrative support with discretion. - Serve as a liaison between executives, internal teams, and external partners. - Prepare presentations, reports, agendas, and follow-up materials for executive meetings.

• Handle document formatting, research tasks, and other administrative work; identify and close operational gaps proactively • Draft, edit, and send emails and responses on behalf of the partners, maintaining their voice and a high standard of professionalism • Conduct targeted research tasks and synthesize information to support the partners' decision-making • Own and optimize complex, constantly evolving calendars for two senior executives; manage competing priorities, time zones, and logistics with precision • Serve as a polished, professional point of contact when appropriate • Coordinate all domestic and international travel, including flights, accommodations, ground transportation, and detailed itineraries • Manage expense reporting, reconciliations, and day-to-day administrative workflows • Provide meaningful personal assistance alongside professional support, including managing personal appointments, family logistics, vendor coordination, and ad hoc tasks that keep the partners' lives running smoothly