• Lead the development and management of study-level risk assessments, including Risk Assessment Categorization Tools (RACTs) and integrated Quality Risk Management Plans (iQRMPs) • Maintain risk logs and ensure accurate, real-time tracking of study risks • Facilitate periodic risk review meetings and drive proactive risk identification and mitigation • Provide expert guidance on site risk levels, study health, and performance trends • Define and implement study-specific monitoring strategies, including risk-based monitoring approaches such as targeted SDV or centralized monitoring • Document, communicate, and escalate risks to leadership as appropriate • Track, trend, and report Key Risk Indicators (KRIs) to support data-driven decision-making • Partner with internal teams and external vendors to manage risks, mitigations, and issue resolution timelines • Ensure CROs and service providers adhere to RBQM processes and expectations

• Lead execution of the bank’s end-to-end third-party risk management program, including risk-tiered due diligence, onboarding risk assessments, ongoing monitoring, and offboarding activities across all vendor tiers. • Manage and develop the Third-Party Risk Management team by setting priorities, providing coaching, and ensuring consistent, high-quality risk assessments and oversight activities. • Serve as the primary second-line escalation point for elevated or complex third-party risk matters, providing risk-based recommendations and ensuring issues are appropriately documented, tracked, and resolved. • Maintain and enhance third-party risk management frameworks, risk tiering methodologies, assessment templates, and governance processes to support a scalable, risk-based program. • Partner with Legal, Compliance, Information Security, Affiliate Risk, and business stakeholders to ensure consistent application of third-party risk standards throughout the vendor lifecycle. • Lead regulatory examination readiness and support responses to OCC, FDIC, internal audit, and external audit inquiries related to third-party risk management.

• Support enterprise-wide transformation initiatives by capturing, documenting, and maintaining standardized business processes across the organization • Ensure workflows are clearly defined, governed, and consistently updated • Provide quality-assurance style oversight by tracking process adherence, documentation completeness, and follow-through on improvement actions • Work closely with business and technical stakeholders to enable operational alignment and transformation readiness • Partner with business and technical teams to gather, analyze, and document end-to-end processes and workflows • Develop and maintain process maps, standard operating procedures (SOPs), playbooks, and governance documentation • Track action items, follow-ups, and process improvement commitments across stakeholders • Identify gaps, inconsistencies, or outdated procedures and recommend corrective actions • Establish and reinforce process governance standards and documentation best practices • Support transformation leadership with process readiness, operational alignment, and audit support efforts • Assist with continuous improvement initiatives

• Help protect the integrity of our platform and support sustainable business growth. • Focus on identifying and preventing fraudulent activity, reducing financial and operational risk, and strengthening compliance processes across payments, promotions, and customer accounts. • Bring strong analytical skills, experience in fraud operations, and the ability to proactively develop scalable solutions in a fast-paced environment.