• Support enterprise-wide transformation initiatives by capturing, documenting, and maintaining standardized business processes across the organization • Ensure workflows are clearly defined, governed, and consistently updated • Provide quality-assurance style oversight by tracking process adherence, documentation completeness, and follow-through on improvement actions • Work closely with business and technical stakeholders to enable operational alignment and transformation readiness • Partner with business and technical teams to gather, analyze, and document end-to-end processes and workflows • Develop and maintain process maps, standard operating procedures (SOPs), playbooks, and governance documentation • Track action items, follow-ups, and process improvement commitments across stakeholders • Identify gaps, inconsistencies, or outdated procedures and recommend corrective actions • Establish and reinforce process governance standards and documentation best practices • Support transformation leadership with process readiness, operational alignment, and audit support efforts • Assist with continuous improvement initiatives

• Help protect the integrity of our platform and support sustainable business growth. • Focus on identifying and preventing fraudulent activity, reducing financial and operational risk, and strengthening compliance processes across payments, promotions, and customer accounts. • Bring strong analytical skills, experience in fraud operations, and the ability to proactively develop scalable solutions in a fast-paced environment.

• Responsible for planning, managing, and coordinating various cybersecurity risk management activities focused on identifying, assessing, and mitigating risks to the organization. • Skilled in developing corporate governance and information security plans. • Able to perform business impact analyses. • Skilled in developing processes and monitoring information security risk management indicators.

Role Description We’re looking for a Lead Risk Advisor to own construction client relationships end-to-end and help scale our construction vertical. You’ll work directly with business leaders at GCs, specialty contractors, and developers to assess exposures, lead Risk Analyses, and deliver tailored solutions that drive measurable impact. This role requires deep fluency in construction casualty, builders risk, and program structures — and the ability to credibly advise senior executives on how to protect their business. - Own and manage a portfolio of construction accounts end-to-end, including GCs, specialty subcontractors, developers, and owners across admitted and E&S markets. - Lead client-facing Risk Analyses with senior executives, diagnosing coverage gaps across GL, WC, Auto, Umbrella/Excess, Builders Risk, and Inland Marine. - Develop and present marketing proposals for renewals and new business, including thorough program comparisons covering exposure changes, loss history, coverage terms, and cost of risk. - Build and refine playbooks for the construction vertical to create repeatable, scalable best practices for future advisors. - Establish and maintain strong relationships with key underwriting partners across both admitted and wholesale/E&S markets with construction expertise. - Conduct contract and certificate reviews, identifying insurance requirements and coverage mismatches before they become claims issues. - Lead, measure, and report on ongoing insurance programs, including audits, adjustments, endorsements, and claims coordination. - Collaborate closely with Growth, Product, and Ops teams to ensure seamless execution and a differentiated client experience. - Translate client needs into actionable insights for underwriting, operations, and product improvements. Qualifications - 4-7 years of commercial insurance experience, with a strong preference for candidates with dedicated construction or contractor account experience. - Deep familiarity with construction risk — including GL (including OCIPs/CCIPs), WC, commercial auto, umbrella/excess towers, builders risk, and professional lines. - Confident leading high-stakes client conversations and comfortable presenting analyses, program comparisons, or broker proposals to C-suite and ownership-level executives. - Experienced in marketplace submissions, carrier negotiations, and coverage strategy across both admitted and E&S markets. - Deeply curious about how construction businesses operate and motivated to become a trusted advisor to their leaders. - Strong communicator who thrives in fast-moving, collaborative environments. - Highly detail-oriented and accountable — you own outcomes, not just tasks. - Active P&C Brokers License required (or must be obtained within 120 days of hire). - CIC, CPCU, or other relevant professional designation a plus. Compensation For candidates based in the United States, the expected pay range for this position is $140,000 – $190,000/year. Actual compensation will be determined based on market location, experience, skills, and qualifications. This role is also eligible for variable compensation including quota-based incentives where applicable. WithCoverage offers a comprehensive Total Rewards package for full-time employees, which includes equity grants and a robust suite of benefits. Benefits - Competitive compensation that includes meaningful equity - Comprehensive benefit plans for medical, dental, vision, life, and disability - Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings) - 401(k) through Human Interest - Flexible time off, sick leave, family and medical leave, and major national holidays - A curated in-office employee experience designed to foster community, team connections, and innovation - Collaborative, transparent, and fun culture