Role Description The Health and Reentry Project (HARP) is seeking a detail-oriented and proactive Program and Operations Assistant to support the needs of our growing team. Reporting to the Chief Operating Officer, the work of this core team member will be essential to keeping HARP's programs, processes, and schedules running smoothly. This is a great opportunity for someone who thrives in a fast-paced, high-impact environment, takes pride in staying organized, and wants to contribute to meaningful work at the intersection of health care and public safety. Responsibilities - Scheduling: - Manage the schedule of HARP Executive Director and other executive team members - Coordinate meetings for HARP team members, key consultants, and advisory bodies - Meetings & Events: - Take meeting notes and track key follow-up items - Manage logistics for in-person and virtual meetings and events - Support travel planning for HARP team members, including booking of air travel and hotel accommodations and supporting submission of expense reports - Internal and External Communication: - Support onboarding of new vendors, consultants, and staff - Communicate with HARP’s Board of Directors and Advisory Committee as well as external partners and stakeholders - Operations: - Maintain organizational documents (e.g. charters, organization charts, etc.) - Manage internal project management and tracking tools (e.g. contact lists and tools for tracking key conferences, events, and accomplishments) - Support development and implementation of operational policies and procedures - Other administrative support as needed Qualifications - 3+ years of experience working in an administrative or operations capacity; nonprofit, policy, or government experience required - Outstanding organizational skills and a track record of working independently on projects while supporting team projects and collaborative work - Maintain confidentiality and handle sensitive information with discretion - Proficient with Google suite, Microsoft Office, Zoom, and LinkedIn - Experience with Asana or similar project management tools - Ability to communicate with a broad range of stakeholders including senior-level professionals, national experts, policymakers with a range of political perspectives, people who have been incarcerated, and staff who have worked in corrections, among others, with a high level of professionalism - Interest and/or experience, including lived expertise, in policy related to incarceration, corrections, public safety, and/or the role health care plays for people who are leaving incarceration - Capable of working in a fast-paced, deadline-driven, growth-oriented, remote work environment - Ability to travel for occasional in-person staff meetings Benefits - $55,000-70,000 commensurate with experience and may be adjusted based on the candidate's location - HARP offers a competitive benefits package including medical, dental, vision, 401K, and more Location Remote, with expectation of availability during EST business hours.

Role Description The Program Coordinator owns the day-to-day execution of the Realtor and Title Agent Continuing Education and non-continuing education programs. This person runs the operational machine end-to-end: - Scheduling and coordinating events - Interfacing with Title Agents, instructors, and WFG sales reps - Managing the registration and communication cadence - Processing CE credits - Maintaining tracking systems - Supporting regulatory filings and provider approvals This is a hands-on, detail-driven execution role, not a strategy role. Strategic direction, compliance authority, and final approvals remain with program leadership while the program scales. Qualifications - Exceptional attention to detail - Highly organized & process-oriented - Strong people skills with persistent follow-up - Self-directed and reliable - Data & tooling fluency - Clear written communication Requirements - CRM administration experience - Real estate, title, or continuing-education industry background - Event coordination experience - AI Agent experience Company Description Portland, Oregon-based WFG National Title Insurance Company (WFG), a Williston Financial Group company, is a new breed of national real estate service providers and title insurance companies powered by innovation and collaboration. Founded in 2010, WFG has become the 6th truly national title underwriter and accomplished that faster than any other underwriter in history by creating and delivering a comprehensive suite of real estate-related services and technology. WFG enjoys a Financial Stability Rating of A’ (A prime) as assigned by Demotech, Inc. Built around the directive to “communicate, collaborate, coexist,” WFG has worked to introduce a superior level of client commitment and service to the traditional mortgage and real estate industries. For more information, please visit www.WFGNationalTitle.com .

• Lead and evolve the Expert Advantage Program, a flagship initiative dedicated to empowering, incentivizing, and accelerating the growth of our specialized consulting services partners globally. • Design customized partner benefits and tailored value propositions that align with diverse partner business models, ensuring partners clearly recognize and capture measurable value from the program. • Design and execute comprehensive, global professional services channel programs tailored to drive partner-led delivery, service activation, and customer consumption. • Optimize and govern various aspects of the program to ensure partner profitability, service quality, and alignment with strategic goals. • Collaborate with Product and Global Services teams to translate complex technical roadmaps into structured partner enablement and delivery frameworks. • Act as the programmatic champion for the delivery and activation of VMware solutions, with a primary focus on the VMware Cloud Foundation (VCF) platform. • Drive partner adoption and delivery readiness across critical technology pillars, including software-defined storage, container orchestration (Kubernetes), and advanced cloud security components. • Optimize the entitlement process by leveraging existing tools to make it more efficient. • Architect and author high-impact content, core program messaging, and critical enablement assets (e.g., playbooks, value proposition decks, program guides, and whitepapers) tailored for both internal execution and external partner activation. • Build on structure and evolution of partner certification blueprints, technical validation pathways, and competency requirements globally as relates to the expert advantage program. • Manage and untangle complex customer entitlement frameworks with a focus on our commercial segment, ensuring partners can seamlessly navigate licensing, deployment rights, and service credits to accelerate time-to-value. • Establish, monitor, and report on key performance indicators (KPIs) and operational metrics to evaluate global program health, partner performance, and ROI. • Partner closely with Pre-Sales and Professional Services Organizations (PSO) to establish, cultivate, and lead global Services Advisory Boards, capturing partner feedback to influence long-term corporate strategy.

• Lead business development and client engagement activities across the Northeast aviation market • Develop and maintain strong relationships with airport authorities, airlines, and key stakeholders, particularly within PANYNJ • Drive growth at Newark Liberty International Airport (EWR) and across the broader regional aviation portfolio • Provide senior leadership across the full lifecycle of aviation infrastructure programs • Lead the successful delivery of complex airport programs, including terminals, airside/landside infrastructure, utilities, and enabling works from strategic planning through execution and operational readiness • Implement best-in-class program management and controls frameworks across scope, schedule, cost, risk, governance, and performance management • Champion innovation across digital delivery, sustainability, resilience, and asset performance • Build, lead, and mentor a high-performing, multidisciplinary aviation team