• Run multichannel outbound campaigns across phone, email, landing pages, and social to build awareness and demand across enterprise and mid-market accounts • Get to know our product and our customers well enough to explain, in plain terms, how we meet their needs • Qualify leads against our ideal customer profile and document each opportunity before handing it to an Account Executive • Partner with marketing, sales, and customer success to shape and sharpen outbound strategy • Keep our CRM clean and current, and report on your activity each week • Set your goals at the start of each quarter and keep them aligned to where the business is heading

• Respond promptly to inbound inquiries from prospective customers. • Contact incoming leads through phone, email, and other communication channels. • Gather relevant customer information and route inquiries appropriately. • Ensure prospects receive timely and professional follow-up. • Assist prospects with product inquiries and quote requests. • Coordinate information required to move opportunities through the sales process. • Support sales initiatives through timely follow-up and communication. • Help maintain a smooth customer buying experience. • Maintain accurate records within HubSpot. • Track lead progression, customer interactions, and follow-up activities. • Ensure CRM data remains clean, organized, and actionable. • Serve as the first point of contact for prospective customers. • Deliver a professional and positive customer experience. • Build rapport and credibility through effective communication. • Assist with customer service inquiries when needed. • Support operational coordination across internal teams. • Identify opportunities to improve workflows and operational efficiency.

• Identify and connect with potential customers that fit our Ideal Customer Profile (ICP). • Conduct high-volume outreach via phone, email, and social channels, maintaining 80+ dials per day to generate qualified leads. • Research organizations and decision-makers to personalize outreach and strengthen engagement. • Qualify inbound and outbound leads to ensure strong alignment before handoff to Account Executives. • Execute live call transfers to Account Executives when prospects are ready to engage. • Manage lead progression through the sales funnel using CRM tools, ensuring data integrity and visibility. • Collaborate with Account Executives to develop territory strategies and drive pipeline growth. • Share insights, ideas, and best practices with your peers to strengthen team performance. • Maintain consistent follow-up with all leads to nurture relationships and keep opportunities moving.

• Identify and connect with potential customers that fit our Ideal Customer Profile (ICP) • Conduct high-volume outreach via phone, email, and social channels, maintaining 80+ dials per day to generate qualified leads • Research organizations and decision-makers to personalize outreach and strengthen engagement • Qualify inbound and outbound leads to ensure strong alignment before handoff to Account Executives • Execute live call transfers to Account Executives when prospects are ready to engage • Manage lead progression through the sales funnel using CRM tools, ensuring data integrity and visibility • Collaborate with Account Executives to develop territory strategies and drive pipeline growth • Share insights, ideas, and best practices with your peers to strengthen team performance • Maintain consistent follow-up with all leads to nurture relationships and keep opportunities moving