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Scale Army Careers

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Inbound SDR

Sales Development RepSales Development RepContractRemoteMid LevelTeam 11-50Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Egypt

Posted

5 days ago

Salary

$1.2K - $1.8K / month

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Inbound SDR

Scale Army Careers

• Respond promptly to inbound inquiries from prospective customers. • Contact incoming leads through phone, email, and other communication channels. • Gather relevant customer information and route inquiries appropriately. • Ensure prospects receive timely and professional follow-up. • Assist prospects with product inquiries and quote requests. • Coordinate information required to move opportunities through the sales process. • Support sales initiatives through timely follow-up and communication. • Help maintain a smooth customer buying experience. • Maintain accurate records within HubSpot. • Track lead progression, customer interactions, and follow-up activities. • Ensure CRM data remains clean, organized, and actionable. • Serve as the first point of contact for prospective customers. • Deliver a professional and positive customer experience. • Build rapport and credibility through effective communication. • Assist with customer service inquiries when needed. • Support operational coordination across internal teams. • Identify opportunities to improve workflows and operational efficiency.

Job Requirements

  • 2+ years of experience in sales development, customer support, customer success, inside sales, or other customer-facing roles.
  • Experience working within CRM systems, preferably HubSpot.
  • Experience handling customer inquiries via phone and email.
  • Experience supporting inbound sales or customer service processes.
  • Experience maintaining CRM records and managing customer interactions.
  • Exceptional verbal and written communication skills.
  • Professional phone presence.
  • Strong customer relationship-building skills.
  • Strong organizational and follow-up abilities.
  • Ability to manage multiple priorities simultaneously.
  • Strong attention to detail.
  • Experience with HubSpot or similar CRM platforms.
  • Strong problem-solving and customer service skills.

Benefits

  • Offers Commission

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