• Respond promptly to inbound inquiries from prospective customers. • Contact incoming leads through phone, email, and other communication channels. • Gather relevant customer information and route inquiries appropriately. • Ensure prospects receive timely and professional follow-up. • Assist prospects with product inquiries and quote requests. • Coordinate information required to move opportunities through the sales process. • Support sales initiatives through timely follow-up and communication. • Help maintain a smooth customer buying experience. • Maintain accurate records within HubSpot. • Track lead progression, customer interactions, and follow-up activities. • Ensure CRM data remains clean, organized, and actionable. • Serve as the first point of contact for prospective customers. • Deliver a professional and positive customer experience. • Build rapport and credibility through effective communication. • Assist with customer service inquiries when needed. • Support operational coordination across internal teams. • Identify opportunities to improve workflows and operational efficiency.

• Identify and connect with potential customers that fit our Ideal Customer Profile (ICP). • Conduct high-volume outreach via phone, email, and social channels, maintaining 80+ dials per day to generate qualified leads. • Research organizations and decision-makers to personalize outreach and strengthen engagement. • Qualify inbound and outbound leads to ensure strong alignment before handoff to Account Executives. • Execute live call transfers to Account Executives when prospects are ready to engage. • Manage lead progression through the sales funnel using CRM tools, ensuring data integrity and visibility. • Collaborate with Account Executives to develop territory strategies and drive pipeline growth. • Share insights, ideas, and best practices with your peers to strengthen team performance. • Maintain consistent follow-up with all leads to nurture relationships and keep opportunities moving.

• Identify and connect with potential customers that fit our Ideal Customer Profile (ICP) • Conduct high-volume outreach via phone, email, and social channels, maintaining 80+ dials per day to generate qualified leads • Research organizations and decision-makers to personalize outreach and strengthen engagement • Qualify inbound and outbound leads to ensure strong alignment before handoff to Account Executives • Execute live call transfers to Account Executives when prospects are ready to engage • Manage lead progression through the sales funnel using CRM tools, ensuring data integrity and visibility • Collaborate with Account Executives to develop territory strategies and drive pipeline growth • Share insights, ideas, and best practices with your peers to strengthen team performance • Maintain consistent follow-up with all leads to nurture relationships and keep opportunities moving

• Prospect and engage independent retailers to join the Instacart Marketplace. • Opportunity to manage the end-to-end sales cycle for small opportunities • Use cold calls and emails to identify new opportunities, drive value, and establish meaningful relationships with local retailers. • Strong problem-solving, solution mapping and negotiation skills • Time management and organizational skills with the ability to prioritize a strong go to market strategy • Work independently while collaborating with the team to achieve individual and team objectives. • Flexibility and adaptability to change • A strong desire to learn and grow in the sales field • Strong verbal and written communication skills to effectively engage retailers and convey Instacart’s value proposition. • Developing sales collateral, case studies, and custom ‘stories’ to translate benefits of Instacart’s platform to independent retailers