Rocket Mortgage® is the home loan experience designed for you. NMLS #3030
Product Manager – Home Tours, Event Scheduling
Location
Washington
Posted
16 days ago
Salary
$108.6K - $186.2K / year
Seniority
Senior
Job Description
Product Manager – Home Tours, Event Scheduling
Rocket Mortgage
• Lead the strategy and execution of home tours and event scheduling experience • Own the product experience for home tours and event scheduling across web and mobile • Identify and eliminate friction in the scheduling experience • Build and optimize scheduling systems including availability management, confirmations, reminders, and rescheduling flows • Define and execute product strategy that increases attendance rates and post-tour satisfaction • Leverage data and experimentation to inform decisions • Partner with design, engineering, data, and operations teams to deliver scalable solutions • Balance marketplace dynamics for agents and buyers
Job Requirements
- 4+ years of product management experience
- Experience in marketplace, scheduling, operations-facing or productivity products
- Ability to simplify complexity into actionable items
- Ability to quickly develop subject matter expertise
- Deep customer empathy and ability to listen to users
- Strong communication skills to distill complex problems
- Experience working cross-functionally with design, engineering, and go-to-market teams
- Data-driven analytical skills
Benefits
- Health insurance
- Dental benefits
- Vision benefits
- 401K retirement plan
- Paid time off
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