Role Description Bridge is hiring a Solutions Engineer to sit at the intersection of engineering and partnerships, owning the technical relationship with our partners end to end. Our partners are telehealth companies building virtual care at scale, and when they have questions, hit integration issues, or need to ship something new, they need a technical expert who can meet them where they are, fast. You are the bridge between our platform and our partners: on calls, in Slack, and in the codebase. The role is equal parts engineering and relationship. You will be the person our partners call, the one running their kick-off, and the one shipping the integration that unblocks them. Responsibilities - Own the partner technical relationship: - Be the primary technical point of contact for our partners, from kick-off calls to day-to-day triage to integration support - Slack triage: - Field inbound Slack questions from partner teams; a mix of quick answers and deeper digs - Partner kick-offs: - Run 3-5 partner kick-off calls per week, own implementation plans, and maintain a regular cadence of scheduled client calls - SLA coverage: - Respond to partner inquiries within our contracted SLAs, including periodic weekend coverage - Integration and tooling delivery: - Maintain and execute against our backlog of partner-facing features, integrations, libraries, and SDKs - New service lines: - Contribute to new service lines as we roll them out, including building integrations, writing external documentation, and creating guides that help partners move faster independently - Product and engineering translation: - Convert partner pain into clear specs, bug reports, and product asks; own the partner request tracking system Qualifications - 5-10 years of engineering experience, with meaningful time in a client-facing or partner-facing capacity - Direct partner or customer-facing experience; you have been on the calls and owned the relationships - Healthcare industry experience, ideally in integration or infrastructure - Fluency in our core stack: TypeScript, Node, and React - Broad technical knowledge across other languages and stacks - Strong written and verbal communication, calibrated for both engineers and non-technical stakeholders; clear, direct, and appropriately informal - Self-organized and able to manage your own time and priorities without being told what to do next - Startup experience and comfort with ambiguity Nice to Have - Experience working with EHRs - Familiarity with Postgres, Temporal, and AWS - Prior experience shipping integrations, libraries, or SDKs Benefits - Direct ownership over our partner technical experience from the start - High autonomy and real ownership within a small, senior engineering team - Work directly with our CTO and leadership team in a high-growth, venture-backed health tech company - Real technical scope: client relationships, integration builds, and platform contributions all in one role Location This is a fully remote role. We welcome candidates across the U.S. and the ability to work effectively across time zones.

Role Description - SD-WAN Engineering & Deployment: Design, implement, and optimize high-performance SD-WAN hub-and-spoke architectures. Ensure scalability, reliability, and transport independence across diverse environments while applying advanced engineering best practices. - Network Design & Enhancement: Architect, deploy, and refine enterprise-grade wired and wireless network solutions in partnership with vendors, stakeholders, and internal engineering teams. Continuously improve performance through iterative design updates and technical evaluation. - Technical Execution & Infrastructure Governance: Provide senior-level technical expertise for physical and logical network infrastructure initiatives. Ensure designs and implementations align with technology roadmaps, service lifecycles, and enterprise standards. - Cross-Functional Technical Collaboration: Work closely with network, solution, and enterprise architects to support cohesive design strategies. Participate in design reviews and prepare technical change requests for service providers. - Performance Monitoring & Analytics: Monitor, analyze, and report on key performance indicators across wired, wireless, and SD-WAN solutions. Use telemetry and analytics tools to diagnose issues, identify root causes, and recommend technical improvements. - Automation & Orchestration Support: Contribute to the automation of alerts, configuration processes, and remediation workflows. Support the team's evolution toward NetDevOps practices. - Security & Compliance Implementation: Implement network security controls and enforce standards defined by the DAA security team. Ensure network components meet internal and external compliance requirements. - Operational Support & Advanced Troubleshooting: Provide Tier 3 support for service requests, incident response, and complex troubleshooting scenarios. Assist with root cause analysis and contribute to long-term corrective actions. - Continuous Improvement & Innovation: Review existing architectures, configurations, and tooling to identify opportunities to enhance performance, reduce cost, and improve resilience across network services. - Technology Awareness & Skill Development: Stay current with emerging networking technologies, Cisco platform advancements, and industry best practices. Apply new insights to strengthen network capabilities and contribute to team knowledge growth. Qualifications - Knowledge of infrastructure, including networks, servers, and cloud technologies. - A current CCNP or above. - Excellent written communication and interpersonal skills. - Strong problem-solving and decision-making abilities. - Ability to take charge and orchestrate work, facilitate decisions, and collaborate with infrastructure leadership to drive the actions necessary to achieve desired results. Requirements - 8+ years of experience in enterprise network engineering, with a focus on Cisco technologies. - 5+ years of experience collaborating with cross-functional teams (e.g., architects, cloud engineers, security teams) and managing vendor relationships. - 3-5 years of hands-on experience designing and deploying SD-WAN solutions.

Role Description Zafran is on the hunt for a dynamic and results-oriented Sales Engineer to join our growing team. In this pivotal role, you’ll be at the forefront of our sales efforts, helping to uncover new business opportunities and drive our company’s success. We’re looking for a proactive professional who thrives on connecting with people, excels in clear communication, and takes pride in building lasting relationships. If you’re passionate about making an impact and ready to contribute to a fast-moving, innovative environment, we’d love to hear from you. - Develop and nurture strong relationships with partners and customers, engaging directly on technical matters to support a fast-paced sales cycle. - Maintain a high level of product knowledge, ready to deliver expert presentations on the full range of company offerings. - Assist sales teams by ensuring Zafran’s solutions align with the prospect’s needs during the qualification process. - Collaborate with major business units and engage effectively with C-Level executives. - Present at high-profile seminars, trade shows, and other industry events. - Communicate effectively with a diverse range of technical staff and management in customer organizations. Company Description Our Mission: To stop the exploitations of vulnerabilities, everywhere. - Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment and uses your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited. - Zafran is backed by Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. - We’re one of the fastest-growing companies in the industry, scaling to meet demand from the world’s most advanced, security-obsessed organizations. - We’re serious about our mission- so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way!

Role Description Zafran is looking for a passionate, partner-obsessed Channel Sales Engineer to join our growing global Go-To-Market organization. In this role, you will be the technical face of Zafran to our channel ecosystem - resellers, MSSPs, GSIs, and service partners - educating, enabling, and elevating them into trusted Zafran experts. You will own the technical relationship with our partners across the full lifecycle: - Pre-sales enablement - Co-selling on opportunities - MSSP service design - Post-sale services delivery readiness If you love building partner communities, geeking out on cybersecurity, and turning partners into force multipliers, we'd love to hear from you. Qualifications - Minimum of 5 years' experience in a pre-sales, sales engineering, or partner SE role within cybersecurity. - Demonstrated experience working with channel partners - resellers, MSSPs, MDR providers, GSIs, or services partners - in an enablement or co-selling capacity. - Deep understanding of security industry trends, products, and solutions, including vulnerability management, risk management, endpoint security, and compliance requirements. - Strong training and facilitation skills, with a track record of delivering technical enablement to diverse audiences. - Proven ability to work effectively both independently and as a collaborative team member across sales, channel, product, and services functions. - Strategic approach to technical selling, with a strong grasp of partner economics and how partners build profitable security practices. - Self-motivated and capable of working with minimal supervision in a fast-paced, high-growth environment. - Exceptional verbal and written communication skills, with an emphasis on training delivery, solution positioning, and business justification. - Outstanding presentation and demonstration abilities. - Willingness to travel to partner sites, events, and customer engagements as needed. Requirements - Familiarity with the CTEM (Continuous Threat Exposure Management) market and the relevant vendor landscape. - Experience designing or supporting MSSP/MDR service offerings on top of a security product. - Background working with GSIs or boutique security services firms on repeatable service packages. - Experience building partner certification or technical enablement programs from scratch. Benefits - Flexible PTO - Health insurance plans (medical, dental, vision) - Monthly stipend for phone and internet - 401k - Flexible spending account - Home office stipend when joining - Access to frontier AI models, including Claude Company Description At Zafran, people matter! We’re proud to be an equal opportunity employer. We believe the best teams are built by people who think differently, come from all kinds of backgrounds, and aren’t afraid to challenge the status quo. We welcome everyone across race, religion, gender, gender identity or expression, sexual orientation, age, disability, national origin, and veteran status, because what matters most is what you bring to the table. If you’re curious, fun, and someone who gets things done, we’d love to meet you.