Cosán Group logo
Cosán Group

Pathways to modern aging

Medical Assistant, Patient Care Coordinator

GeneralGeneralFull TimeRemoteJuniorTeam 201-500Since 2015H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 13 moreAll locations: Alabama | Arizona | Florida | Kansas | Kentucky | Louisiana | New Mexico | North Carolina | Ohio | Oklahoma | Mississippi | South Carolina | Tennessee | Texas

Posted

10 hours ago

Salary

$17 - $20 / hour

Seniority

Junior

Professional Certificate1 yr expExperience acceptedEnglish

Job Description

Medical Assistant, Patient Care Coordinator

Cosán Group

• Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care. • Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs. • Maintain call quality standards through consistent engagement and professional communication in every patient interaction. • Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs. • Support care coordination goals by staying on schedule with monthly outreach targets. • Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services. • Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle. • Document all patient interactions in real time using the care coordination platform. • Maintain HIPAA compliance in all patient communications and documentation.

Job Requirements

  • Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C).
  • OR Certified Pharmacy Technician (CPhT)
  • Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting.
  • Experience with Electronic Medical Records (EMRs) and strong computer navigation skills.
  • Proficiency in multiple technology platforms and ability to navigate complex systems.
  • HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
  • Must be legally authorized to work in the United States.

Benefits

  • Paid Time Off + Company Holidays.
  • Medical, Dental, Vision Insurance.
  • Complimentary Life Insurance.
  • 401(k) Plan.
  • Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.
  • Employee Assistance Program including mental health resources.
  • Company-provided equipment (laptop, monitor, headset, etc.).

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