Pathways to modern aging
Medical Assistant, Patient Care Coordinator
Location
Alabama + 13 moreAll locations: Alabama | Arizona | Florida | Kansas | Kentucky | Louisiana | New Mexico | North Carolina | Ohio | Oklahoma | Mississippi | South Carolina | Tennessee | Texas
Posted
10 hours ago
Salary
$17 - $20 / hour
Seniority
Junior
Job Description
Medical Assistant, Patient Care Coordinator
Cosán Group
• Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care. • Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs. • Maintain call quality standards through consistent engagement and professional communication in every patient interaction. • Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs. • Support care coordination goals by staying on schedule with monthly outreach targets. • Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services. • Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle. • Document all patient interactions in real time using the care coordination platform. • Maintain HIPAA compliance in all patient communications and documentation.
Job Requirements
- Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C).
- OR Certified Pharmacy Technician (CPhT)
- Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting.
- Experience with Electronic Medical Records (EMRs) and strong computer navigation skills.
- Proficiency in multiple technology platforms and ability to navigate complex systems.
- HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
- Must be legally authorized to work in the United States.
Benefits
- Paid Time Off + Company Holidays.
- Medical, Dental, Vision Insurance.
- Complimentary Life Insurance.
- 401(k) Plan.
- Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage.
- Employee Assistance Program including mental health resources.
- Company-provided equipment (laptop, monitor, headset, etc.).
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