• Maintains restaurants through preventative maintenance on all aspects of the restaurant • Assists the Facilities Manager by supervising facility aspects of restaurant management at the market level • Performs facility maintenance and repair through monthly site visits and analysis of restaurants • Formulates preventative maintenance schedules for the safe, efficient, and effective operation of restaurant facilities • Carries out set procedures to be followed in the event facilities cease functioning • Trains managers, crew, and other restaurant staff on how to manage, maintain, troubleshoot, and repair restaurant facilities • Ensures managers, crew, and other restaurant staff are correctly and consistently following facility maintenance practices and procedures • Conducts detailed facility maintenance and repair seminars • Provides the Operations Team with comprehensive maintenance visit recaps detailing restaurant strengths and areas of opportunity • Identifies specific issues contributing to higher M & R costs and communicates these issues • Providing guidance to restaurants on how to maintain and update facility records • Performs equipment and building repairs on a regular basis • Performs new store turnover, 90 day and one-year walks/punches with Contractor and Operations Team for all new restaurants • Serves as the facilities representative at operations management meetings

• Support day-to-day implementation of Career Pathways initiatives across both countries. • Assist with operational execution of initiatives by coordinating tasks across matrixed teams. • Manage relationships with ecosystem partners by providing logistical and administrative coordination. • Capture implementation-level insights, risks, and learnings; maintain organized documentation and feed synthesized insights into the Deputy Director.

• Develop, monitor and update owners' Project Integrated Master Schedule (IMS) • Establish the schedule management program and deliverables to be used on large scale capital programs • Interface with project stakeholders as trusted advisors to provide guidance and recommendations for the project • Prepare baseline schedules and schedule basis documents for approval by project teams • Conduct schedule of resource loading and leveling • Consolidate contractors schedule to incorporate into IMS • Assess impacts on the critical path and near-critical activities and report to the project team • Monitor schedule deviations and variances and assist in the development of alternative methods for corrective action • Apply EVM methodology to measure project progress • Review schedules with project team members on a regular basis to ensure that accurate and timely data is incorporated into the schedule • Prepare and provide schedule progress reports, trending charts, and schedule analysis on a periodic basis • Maintain record of scope changes, trends and variances that potentially affect schedule performance • Assure the credibility of the information contained in the schedule • Maintain liaison with clients and other consultants at all projects stages

• Be the client’s primary point of contact for all activities including organizational communication, contract management, and dispute resolution • Ensure client expectations are met with a high degree of customer satisfaction • Meet internal and external metrics associated with assigned contracts