• Collaborate with Salesforce Systems and RevOps to define and document business requirements, drive UAT, and uphold strong data hygiene standards. • Partner with Renewal Sales to optimize system workflows, drive improvements and ensure processes scale efficiently as the business continues to grow. • Work cross-functionally to improve Renewals outcomes through process redesign, enhancements, and systems-driven initiatives. • Develop and monitor key operational metrics to identify inefficiencies and opportunities within the Renewals workflow; translate insights into actionable recommendations and drive execution with partners. • Own and govern Renewals-related Sales Policies, ensuring clarity, compliance, and consistent application globally; manage documentation and run routine audits to ensure adherence. • Champion and model Samsara’s cultural principles while helping scale a high-performing global Renewals organization.

• Assists in administration of sales planning and variable pay management system(s) • This includes system functionality, system enhancements, plan builds, quota setting, plan performance tracking and reporting • Manage system errors, efficiency, and disputes • Assists through the variable pay management system implementation and future development in the system • Participates in the sales planning process, including territory design, sales process improvement and customer assignments • Collaborates with HR Compensation to analyze incentive plans for effectiveness and determine possible modifications to plans • Ensures adequate documentation is available for all plans and processes • Creates and models plans to be developed in the system • Creates agile reporting that can be repeated periodically • Works with the field teams on re-assignment of accounts to ensure proper alignment of the sales resource with the sales potential of areas and accounts • Performs other duties as assigned

• Own annual GTM planning cycle including customer segmentation, territory planning, and quota development • Evolve/Adapt our approach to global customer segmentation & prioritization, coverage model to align with Corporate Strategy & Objectives • Reinforce clarity of our global customer segmentation and account coverage model while continuously looking for opportunities to improve on the spirit and intent of the model • Track record of building strong relationships with key sales executives and cross-functional partners • Collaborate extensively with Geo Sales Operations, Territory Operations, and cross functional teams (BI, Finance, IT, Compensation) to define, implement & maintain customer segmentation and govern GTM change process (Coverage Motion, Territory, Account Hierarchy, etc.)

WE ARE STARFACE Starface World is reinventing the way we care for acne-prone skin as the first complexion brand to combine efficacy and optimism. We take skincare concerns that were once thought of as flaws and translate them into an opportunity for expression. Starface World is a positively uplifting place where everyone is safe & accepted exactly as they are. We support causes and do our own work in the world to help build a better, more supportive universe. The same thinking applies to the way we care for skin: we don’t identify flaws or imperfections, we just nurture what’s there—it’s perfect because it’s all just skin. Our team is a small (but growing) group of committed individuals who are passionate, empathetic, creative, and eager to learn. We are committed to a sustained focus on diversity, equity, anti-racism, and inclusion. your impact @ Starface Starface is seeking a Manager, Sales & Operations Planning (S&OP) to help strengthen how we plan, prioritize, and make decisions across our fast-growing business. Reporting directly to the Director of S&OP, this role fully owns the demand forecast across assigned channels and SKUs and plays a central role in translating complex, imperfect data into clear, executive-ready insights that leadership can rely on to make smart decisions around growth, inventory, and risk. The right person for this role is an experienced planning professional who is comfortable operating independently and collaboratively, navigating ambiguity, and building structure while supporting continued business momentum. You’re grounded when things get messy, curious about the “why” behind the numbers, and confident partnering cross-functionally to align teams around a realistic and actionable plan. At Starface, we love people who defy convention and bring curiosity, structure, and clarity to everything they do. If you’re excited about owning a forecast end-to-end, continuously improving how a business plans and scales, and helping leadership make better decisions through data, we want to hear from you. we’ll count on you to Demand Planning & Forecast Ownership Own and maintain the demand forecast across DTC and retail channels with minimal oversight Build, run, and maintain statistical forecasts using planning tools and historical data Continuously improve forecast accuracy and reduce bias by channel, customer, and SKU Identify drivers of forecast error, proactively surface risks, and recommend corrective actions Incorporate promotional activity, marketing plans, and NPD milestones into forward‑looking forecasts Supply, Inventory & Risk Planning Translate approved demand plans into high‑level supply and procurement strategies aligned with lead times, capacity constraints, and business priorities Partner closely with the Supply Chain Analyst on inventory health, risk reviews, and disposition planning Support allocation and balancing of inventory across distribution centers Identify potential stockout or overstock risks early and collaborate cross‑functionally on mitigation plans S&OP, Reporting & Executive Communication Prepare clear, concise, and executive‑ready materials for monthly S&OP and leadership meetings Turn complex and messy datasets into clear narratives, dashboards, and visuals leadership can act on Clearly communicate risks, opportunities, tradeoffs, and recommended actions Help establish a disciplined, reliable monthly S&OP cadence that leadership trusts Continuously improve reporting structure, cadence, and clarity as the business and data maturity evolve Leverage planning tools, automation, and data storytelling to elevate decision‑making across the organization this role is for you if You have 5+ years of experience in demand planning, supply planning, and/or S&OP You have strong experience supporting retail and omnichannel businesses (DTC + wholesale) You have advanced Excel skills You’ve worked in a scaling consumer or CPG business and are comfortable with imperfect data and fast timelines You can fully own a forecast end‑to‑end and operate independently with real accountability You’re confident building structure and process without adding unnecessary friction You’re highly analytical, detail‑oriented, and grounded when priorities shift You’re a strong communicator who can translate data into clear insights and recommendations for senior stakeholders You’re comfortable working in ERP and planning systems; experience with Atomic, NetSuite, and/or Forecast Pro is a strong plus You thrive in a fast‑paced, fully remote, highly cross‑functional environment salary & benefits The compensation range for this role is a $90,000-$110,000 base salary depending on level of experience + bonus eligibility. Additional benefits include: Access to high-quality health care options Access to a 401k with 5% employer match eligibility 4 weeks of vacation plus up to 20 paid holidays 12 weeks fully paid parental leave 5 days of pet-ernity leave for pet adoption Home office & internet supplement stipend Annual learning & development stipend Flexible Fridays, and Summer Fridays Fully remote work environment ...and much, much more! Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do.  We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.  We believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Starface is committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do.  We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.  We believe that opportunity, access, resources and rewards should be available to and for the benefit of all.  Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.